Koala Insulation of Northwest Houston

Koala Insulation of Northwest Houston handles insulation work from their base in Cypress, Texas. The company focuses on blown in insulation for attics, wall applications, removal of old material, and installation of solar attic fans along with related items such as baffles, recess light covers, and attic access hoods. Reviewers mention staff including Kimberley for estimates, Shawn in a general manager role, and technicians such as Jeremy, Kreston, Ben, and Randy who handle the on site tasks. Customers contact them for both new installations and upgrades to existing setups in homes that need better coverage or ventilation.

Reviewers describe jobs that include topping off thin attic insulation to reach ten or eleven inches, complete removal of settled cellulose followed by fresh material, and addition of solar fans that reduce air conditioning runtime. One account noted pipes protected after added coverage reached an R factor of thirty eight. Others mention old insulation taken out, areas sanitized, openings sealed, and new material placed without extra charges for work on older homes. Outcomes include lower utility costs noticed after a year, temperature drops on upper floors, and attics that hold consistent coverage.

Customers report quick responses to requests, with estimates provided at no charge and follow up calls to confirm times. Crews arrive on schedule, explain steps in advance, and finish within quoted periods. Pricing comes across as competitive after multiple bids, with clear options given for different levels of work. Communication stays steady from first contact through completion, and crews cover floors and stairs to limit mess while removing debris before leaving. Work covers the Cypress area and nearby spots in Northwest Houston.

The company holds a Google rating of 4.9 from 158 reviews. Common points in feedback cover clean job sites, professional crews, and solid results on both insulation depth and fan performance. DIRT Score 4.7 from 158 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“They did a great job! Had foam in the walls and blown in, in the attic. I am very happy with the outcome. They explained everything and did what they said, they were going to do.”

“Koala insulation was amazing! Affordable, knowledgeable, fast, and clean! We will always recommend this company. We got three different quotes. They were our last and we decided to use them on the spot. They explained everything in great detail, followed up to confirm the appointment and showed up on time. They worked fast, were extremely professional, listened to our needs, and the best part...we didn't need to clean up after them! Exceptional service. HIGHLY recommend.”

“We chose Koala to install a solar attic fan and blown in insulation into our attic spaces. Kimberley was so polite and thorough when she came to give us an estimate. The crew that did the install were professional, polite, and efficient. They cleaned up the work spaces so well, you wouldn’t have know they were at our house. Communication was 100% throughout the entire process. Their costs were reasonable. We definitely recommend Koala.”

“Koala does thorough, quality work. Our old home was in need of insulation and baffles. They specialize is retrofitting older homes. That doesn’t mean they charge extra for that! Our attic was down to mostly bare/no insulation, and they blew in 10+ inches for a super reasonable price. Jeremy and his associate (I apologize, I forgot his name!) were efficient, professional, and kind. Cleaned up on their way out! Highly recommend!”

“Awesome service, Shawn from Koala was very professional and gave me the confidence that they will do a great job. Assessed my insulation and attic fan needs . Came out within two weeks and topped up my insulation and installed the attic fan. Small incident where the gentleman filling up my insulation stepped through the ceiling but they scheduled a drywall repair within 24 hrs and got it all squared away. Very reasonable and definitely recommend.”

“Great service at affordable price!! Koala Insulation replaced my attic insulation more than a year ago. The representative explained me very well every step of the process and the job was was completed within the estimated time. At first, I was a bit skeptical about the solar fan but after a year, I realized that my electricity is coming cheaper. In addition to keeping my attic ventilated, also my house. Thank you Koala Insulation for your great job”

“Insulation installed in my unfinished the garage. Shawn (GM) was very patient with my many questions, helpful and responsive through the whole process. The guys that came out to do the work were nice and professional. They ensured that the job was done well. I had a great experience with Koala.”

“They are a great insulation company. They removed old Cellulose from attic and then blew in new insulation 11 inches in attic. They were very clean they used drop clothes on my staircase and covered carpet in areas they walked on. Very clean and professional. Very quick response in getting an estimate. I would definitely refer the. To all friends and family. Very pleased with there service.”

“Koala Insulation is a wonderfully responsive company. Pricing is very competitive with any other company out there. The workers were very kind and competent. They answered my questions completely. They were also very efficient in their work and cleaned up any loose insulation on the floors. I highly recommend them to anyone.”

“The Koala team did a fantastic job of removing old insulation, sanitizing, closing any openings & replacing with new insulation. The clean up job was remarkable too. Very pleased with all that was done. They were professionals & had the best of manners!”

“Koala was the first to respond to my request when I was looking for attic insulation specialists. They did a great job. The estimator came in and let me know what my options were and gave me an estimate. I had insulation, an attic fan, and door cover installed. The office followed up with scheduling and questions. The techs were on time and did a great job, keeping me informed on each step and showing me the finished product afterwards. The price was very good. I think this will be a great help in keeping my AC bills down and keeping my home cooler.”

“I hired Koala Insulation to provide blown-in insulation for my 1-storey attic. They did a great job! It was done quickly too! Communication was good between the contractor and the employees as I decided to get the attic access hood added to the order. I may have got some additional inches to boot! Thank you Koala!!!”

“Kreston and crew showed up on time, explained all they were going to do and went to work. The insulation install was done professionally and cleanly. We had a solar fan installed on the roof and are pleased with how that went as well. Overall we all very pleased with the work and highly recommend Koala Insulation.”

“I had some insulation blown, recess lights covers installed and 2 solar attic vents. As soon as the attic vents were installed my AC run a lot less and my 2nd-floor temperature drop a good 4 degrees. Koala did a great job.”

“The Koala insulation team did an amazing job from start to finish. From the initial consultation to the completion of the work they were friendly, professional, knowledgeable, tidy (my favorite) and the list goes on. If you are considering who to use for insulating a new home, or want to upgrade the insulation in your existing home, these are the guys to use! They delivered as promised and more. The experience was a good one that showed they appreciated the customer not just the business.”

“We called more than a dozen companies for bids to remove and replace our insulation. Koala was the only one who had knowledgeable insight into the job ahead. And offered articulate explanation of different types of products, and a detailed quote for each. No gotchas or surprises....and at an excellent price point. The completed job exceeded my expectations. I don't often give glowing reviews...but these guys absolutely deserve this one. They are highly recommended!”

“I had additional insulation blown in added in my attic to cover my exposed pipes from the winter freeze and increase my R factor to 38. Ben and Randy inspected my attic FREE of charge and provided an estimate. I contacted their competition and they wanted $35 to $75 to come out and provide an estimate. The team done a fantastic job. They listened to my needs and performed the task safely. The work trailer has commercial grade equipment that got the job done right and expedient. They came out with more than enough work crew. After completion of the job, I was very pleased with the quality of work. They are a very professional and courteous company to work with. They answered any question prior to the work and verified I was satisfied prior to leaving. I would highly recommend. Great job guys!”

“The insulation in my attic had settled over time and the A/C was struggling. Koala added blown in fiberglass and the house is much cooler now. The crew was courteous, efficient, and did a good job cleaning up. Thumbs up!”

“I was interested in having better insulation in my attic. Koala sent a representative to my home and he did a detailed inspection of my attic’s insulation. He sent me three estimates ranging from topping off existing insulation to complete removal of existing insulation and adding new. I thought the pricing was fair. We made our selection and the work was completed to our satisfaction. We’re looking forward to saving in our utility bill. I would recommend Koala for your insulation needs.”

“Koala insulation came and installed insulation in my attic and master and repaired some batting that was falling. They were on time, the employees were courteous and professional. The work was well done and they cleaned up after the job. Would definitely use them again.”