Charter drywall

Charter Drywall runs operations from Farmers Branch, Texas, at the listed Nicholson Road address. The company has handled drywall work since 1990 on fast track production homes, custom homes, and metal framed commercial projects including tenant improvements and finish outs. Services cover custom metal stud framing, drywall installation, commercial grade finishes, and acoustical ceiling work on sites such as salons, restaurants, offices, and churches. Residential jobs involve production supervisors tracking each project from framing through finishing.

Reviewers describe a range of outcomes on these drywall jobs. A couple of customers noted clean and professional results that stood out from prior contractors on their builds. Others reported cracks appearing in ceilings within the first month on new construction, along with repeated return trips to address finish problems that sometimes required outside help like a painter to complete corrections. Additional feedback mentioned damage found after the fact that crews did not accept responsibility for, plus warranty repair requests that led to extra charges and threats of liens when payment disputes arose.

The company lists separate phone contacts for the Dallas and Houston areas and states it remains available after projects wrap up if follow up is needed. Work covers both residential production and commercial tenant spaces, with supervisors assigned to keep jobs moving from start to finish. Feedback shows mixed experiences around how issues get handled once crews leave the site, including cases where builders or owners ended up covering costs themselves.

The Google rating stands at 3.5. Feedback themes center on quality of the finished drywall and how repairs or disputes play out afterward, with some projects praised and others flagged for ongoing problems.

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“Charter Drywall did a great job on our building project! Much cleaner and more professional than other drywall contractors that I have worked with in the past.”

“Probably the worse drywall job I have ever seen. I build homes and used charter for the first time. We have had to have them come back so many times to fix issues. Last time we gave up and used our painter to fix everything at our own cost. Everywhere in the house has issues. Lesson learned on Charter drywall.”

“They did a substandard job. They also keep removing my husband's review with pictures. This was on a brand new build and within the first month there were cracks all over the ceiling. They then stated they would come out and repair them under warranty but ended up charging our builder another $4,000.00.Our builder stated he wasn't going to pay as it was warranty work and they said either pay or we will put a lien on the house .”

“THIS IS THE WORST COMPANY FOR DRY WALL, I WOULD NOT RECOMMEND DEALING WITH THEM, THEY DO DAMAGES AND THEN CLAIM THAT IS NOT THEIR FAULT IF YOU FIND THAT DAMAGE, HORRIBLE DETAIL, PLEASE BE CAREFUL, MY HONEST OPINON AND MY WORST EXPERIENCE.”

“They did a great job!”