American Pro AC
Insulation Contractor · Richmond, TX
DIRT Score Breakdown
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What Customers Say
“I called American Pro about an issue I was having, and they sent Jason out the same day to diagnose it. While he wasn’t able to make the repair due to an underlying plumbing issue, he clearly explained what was happening and exactly what I needed to tell the plumber. I was able to get the issue resolved the very next day because of his thorough diagnosis. I truly can’t thank Jason enough for his service. He was extremely knowledgeable, and personable. American Pro is very fortunate to have him on their team. Highly recommend!”
“We had our entire HVAC system replaced. The American Pro team got it all done in less than 8 hours with no issues. From quote to installation it took less than 48 hours. Very efficient, fair priced and excellent customer service all around. Would highly recommend to get in touch with American Pro AC”
“I called about our AC not cooling and they were at my house the same day. The tech explained everything clearly and didn't try to upsell me. Price was fair, especially after I got a few other quotes that were way higher. They had the whole system running perfectly before dinner. Really appreciate the honest, fast work. We'll definitely call American Pro Team again if we need anything.”
“Hamad did a great job by inspecting and cleaning the system. He did not try to sell you products and services like other companies do. I have entered into a yearly HVAC maintenance contract with American Pro AC & Heating.”
“Efficient proficient, great pricing. All the work is professionally done. Everything is explained in detail. There are no surprises. It’s a step-by-step process to clue you in even if you don’t speak the lingo they are going to make sure you understand. this is my pre-purchase mini split installed doesn’t make a sound they upgraded my electrical whip and my fuse box amps I will be contacting these guys for all of my electrical needs”
“Hamad came out at 8 pm on a 100 degree day to restore our AC when multiple family members were running fevers. We’ve used them for all A/C issues with nothing but good things to report”
“American Pro AC is top-notch! From the moment I scheduled my appointment to the service call, their professionalism and attention to detail were outstanding. They kept me informed every step of the way, which made the whole process smooth and stress-free. The technician took the time to explain everything clearly, so I knew exactly what was going on and what to expect. I honestly can’t say enough great things about this company. If you’re in need of AC service, don’t wait—call American Pro AC. You’ll be glad you did!”
“I am absolutely thrilled with the service I received from American pro ac company in Richmond, Texas! the staff was friendly, welcoming, and knowledgeable. The technicians were prompt, professional, and did an excellent job. They took the time to explain everything and made sure I was comfortable with the installation. The follow-up service has been top-notch as well. I'm so impressed with the level of expertise and customer care. I highly recommend American pro ac to anyone looking for top-quality ac installation service. Five stars and well done, team!”
“Scheduling was super easy, Technician was able to come out in less than 24 hours to diagnosis, and come up with a temporary solution until necessary parts were available. Donnie and Team returned and completed the repairs in a timely manner. From start to finish, the process was personalized and straightforward. Thank you to the entire Team for your honesty, patience, knowledge, and attention to detail. Really appreciate you turning my day around, you went above and beyond to ensure we were not without air conditioning. We will continue reaching out for all our future HVAC needs. If you're looking for a professional Team you can trust, call American Pro AC today.”
“10/10 I would highly recommend!!! My experience with American Pro AC was top tier. I was referred to their company by a co-worker when I was experiencing AC issues with a company that was by far THEEE WORST company I have ever dealt with. Thank God for our AC tech from American Pro, Donnie Bright. My experience started with a call on a Sunday morning which I was so thankful they were able to send someone out that day. Plus, they were able to send someone out within 3 hours of the phone call. Donnie was a pleasure to work with! He is extremely knowledgeable, very patient as he explained every portion of his assessment of our AC. We never once felt rushed and was able to truly understand what was going on with our AC. The best part of our experience was really feeling like Donnie cared enough to help us. We were just not another job in the que and left in the heat to figure out an interim solution like the previous company had left us for weeks during the hottest days. Donnie's customer service is impeccable! Donnie was truly our "Angel in the Attic"! American Pro AC will now be our go-to for any AC needs and will be referring them to anyone we know!!”
“Would highly recommend American Pro. Jason has serviced our house for over a year and has not only been very professional, but extremely thorough. He explained things to me in a way I can understand. They also are more affordable than other HVAC companies I’ve dealt with. The scheduling agent Judy is extremely nice and very helpful when finding a time that works. Cannot recommend this company enough!”
“The serviceman was knowledgeable and saw why my AC was leaking through the ceiling. He was nice and personable and fixed the issue. They were able to give me quotes for a new AC unit. I went with this company because they were honest and reasonable. They did a wonderful job and now my house is cooling and running great.”
“The best review I can give is, American Pro will be my first call for any maintenance and/or service calls for my a/c or heating system. The scheduling process was easy, the tech was on time, everything was cleaned up afterwards and all my questions/concerns were answered and addressed. Job well done. Two thumbs up.”
“I recently had the pleasure of working with American Pro Air Conditioning for the installation of a new HVAC system, and the experience exceeded all my expectations. From the very first interaction, their team was incredibly friendly and attentive, making me feel valued as a customer. They took the time to listen to my needs and concerns, providing expert recommendations tailored to my home’s specific requirements. Their professionalism and commitment to customer satisfaction were evident throughout the entire process. The quality of the installation itself was outstanding. The technicians arrived on time, worked efficiently, and maintained a clean workspace, which I greatly appreciated. They thoroughly explained each step of the installation, ensuring I understood how to operate the new system and its benefits. Since the installation, my home has never been more comfortable. I can’t recommend American Pro Air Conditioning enough for anyone looking for reliable service and top-notch quality. They truly go above and beyond!”
“Hamad and Donny made a visit to me on Sunday for leaking in my ceiling from AC. All previous work done e by owners was shoddy to say the least. These two wonderful guys fixed the position of the motor and cleaned the line which stopped the leak. Further recommendations were made to install correctly and also get a new ceiling door. They came out promptly four days later, and did maintenance on my two AC’s, corrected all the negligent previous owner work and I now have wonderful cool air circulating through house and vents that were old and incorrect type changed to correct vents. Thea guys are golden and I do feel they are honest with pricing and work. Don’t hesitate to call them!”
“These guys are top notch. They came out on a Sunday night to service my 12 year old AC unit. They replaced what was needed in a timely manner and their pricing was fair. Highly recommend if you're looking for a reasonable and honest team to work with.”
“Lots of communication the whole way. Reasonable price. Speedy and professional service. 3:15 PM - Noticed A/C was out (since the previous day) 3:22 PM - Called for service (with arrival between 4-6p) 3:27 PM - Received a message that Donny was en route 4:10 PM - Donny arrived 4:30 PM - Approved quote to replace fan motor 4:55 PM - Noticed cold air beginning to coming in 5:04 PM - Job completed Call to Arrival: 48m Arrival to Quote Approval: 20m Quote Approval to Cold Air Noticed: 25m Total Time from Call to Completion: 1h 42m”
“I do love this Company AC Pro I am always satisfied when they come. They give you 100 percent. Most of all I can't say enough about Jason. Thank you so much for always lookokg out for your customers my bro.”
“6/23/25 Donnie thoroughly checked both my A/C units and found the excess moisture I discovered surrounding my units was condensation and the water was the run off I saw and alarmed me so I called for service. Donnie also went up in the attic and there was no concern up there either. He was very courteous and very professional. Thank You All American for your expedient response to my concern! 5 stars! ⭐️ ⭐️ ⭐️⭐️ ⭐️”
“Donny was fanatic! It's always very scary to trust a new AC company and I am so glad I did. Donny was on time, triaged the issue with our AC quickly and honestly. He even was consultative for a future project at a great rate. Thank you thank you Donny!”
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