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Faulkner Pest Defense & Control

Insulation Contractor · Richmond, TX

Residential
Active

Service Areas

Richmond

DIRT Score Breakdown

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73 reviewsView on Google →

5.0

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What Customers Say

“I had a great experience with Faulkner Pest Control, and I especially want to recognize Mr. Ray for his excellent service. He was very professional, knowledgeable, and took the time to explain everything to us and answer all of our questions. He made the whole process feel much less stressful and made sure everything was taken care of properly. We really appreciated how friendly, respectful, and thorough Mr. Ray was. You can tell he genuinely cares about doing a good job and helping his customers. We’re very happy with the service we received and would definitely recommend Faulkner Pest Control, especially Ray, to anyone looking for reliable pest control!”

Cristelle Quia

“Mr. Ray is a hero. I called him after seeing a snake hanging out of the siding of my house. He was calm and put me at ease over the phone. He arrived that day and spent significant time explaining everything and inspecting my property. He didn’t find the snake initially as the invader had left his hiding place. However, as he was preparing to leave, the snake attempted to return to the scene, and Mr. Ray swiftly captured and removed him. I was so relieved! Mr. Ray will be coming back out to help make my backyard as snake proof as possible, and I am forever grateful. Great company, very kind, and attentive!”

Nicole Serle

“I cannot emphasize enough how fabulous this company is! After calling 5 different pest control businesses and not getting the help I needed, I called Faulkner Pest Defense and Mr. Ray was so patient and helpful and assured me he would help me figure out my pest issue and resolve it. It was very easy to set up an appointment and he was very thorough in examining my home to find the culprits (something was biting me every night and no one else could figure out what was going on). He was able to identify the problem (mites) and went above and beyond to help me solve the issue. His pricing was reasonable and I felt confident in his ability to help me. He was very knowledgeable and took the time to answer all my questions and to give me tips on how to prevent possible infestations in the future. He was available by text message also when I had questions after setting up my initial appointment. He also brought along with him such a friendly, positive attitude and positive energy. It was a very stressful week for me due to this issue, but he was just so patient, kind, and had such a calming presence. He was confident in his work and I can finally rest at ease without getting bit ever”

Becca W

“Mr. Ray was outstanding! I called him about a rodent issue, and he arrived on-site very promptly to take care of it. He was extremely professional, knowledgeable, and took the time to explain everything throughout the process. I really appreciated his patience and willingness to answer all of my questions. If you’re looking for someone who is reliable, professional, and genuinely cares about providing great service, I highly recommend giving Mr. Ray a call.”

Travis Brown

“Found a snake in our garage late last night. We were lucky to have found Tristan still at work and he agreed to come help us out. After an hour long search, he finally found it's hiding spot and caught it. He made sure we were safe at all times and answered all our questions (a million of them) to put our minds at ease. We are very grateful for his service and would highly recommend his services to anyone else.”

A P

“Tristian was very prompt, thorough, professional, and friendly. The price was fair and reasonable for what was needed. The best part? No more squirrels and now we know who we can call for these issues in the future. Will be doing business again friend. Take care Tristian, God bless ya and your business”

Hydro Cronus

“I can’t begin to explain how much peace and relief Ray gave our family. We had raccoons for months and this other company was so horrible in conducting business. Ray came in as my last resort and was able to get a raccoon in less than 2 hrs and the rest were gone within the week. They dusted, sanitized and cleaned up our attic. Their prices are very family friendly with quick work done. Can’t thank them enough for the work done. They will have my business as long as they are in services!!!”

Teazzy1

“After speaking with Ray over the phone, I felt like maybe I found the right exterminator. Tristan came out and he was awesome. He was friendly, professional, respectful, and educated us on keeping pest at bay. I thought I just wanted a one and done, but after talking with him, I'm going to get continued service. Great customer service goes a long way. I'm glad I found them.”

Valeta Clark

“Mr. Ray came in under an hour and took care of the water moccasin we encountered while outside at our home. Price was fair and service was excellent. Highly recommend!”

Justin Brown

“Ray was an excellent service man and was very people oriented. He was very easy to talk to and went over and above to help me. I am a 71-yr old, retired nurse and I truly appreciated his respect and understanding. I truly am thankful, and I feel like he addressed my problem and was able to help me with it.”

Sharlotte Parker

“Best exterminator service in town, polite, fast, honest, affordable and reliable. Absolutely recommended if anyone is in need of services there's only one name to trust and that's Faulkner!”

patrick cardillo

“Very satisfied with their service. Their technicians appeared on short notice in approximately 1 hour on SUNDAY afternoon and removed a big dead animal from my property, around 2 feet long raccoon, a very heavy too.”

Val Papanyan

“Tristan is AMAZING! His customer service was absolutely stellar and he was very knowledgeable of all the issues we were having at the time. He was super diligent in his work and took the time to even give us tips about preventing future disruptions from wildlife. I've since had my close friends and relatives call Tristan for all future occurrences. Best part about it is his low, affordable pricing. You don't have to pay these big name companies top dollar to receive TOP QUALITY. Thanks Tristan!”

Tay Hughes

“"I've been thoroughly impressed with Faulkner Pest Defense exceptional service! Tristan was knowledgeable, friendly, and thoroughly explained the treatment process. The results have been outstanding - no more unwanted critters in my home! What really stood out was their attention to detail, ensuring the job was done right. Plus, their prices were very competitive. I highly recommend Faulkner Pest Defense for all your pest control needs. Five stars isn't enough - they deserve ten!"”

Monica Thomas

“Ray came out after hours around 10 PM and still provided amazing service. They answered my call right away, gave me a quick quote and ETA, and even explained what to do until he arrived. Once here, he removed the SNAKE in less than 5 minutes and took the time to explain everything about it. I had called another company before, and their quote was $450 with the same ETA. Ray charged $250, which was very reasonable for the time and distance. He did an excellent job, and I definitely recommend Faulkner Pest Defense!”

Alejandra Pulido

“I waited a couple months after their service to write my review because I wanted to see if it would actually last and I’m glad to report that we are very satisfied with the service that was provided. We had so many wasps always surrounding our house. Somehow they started getting into the house and we couldn’t figure out how. Faulkner pest control came over several times to treat the issue and we haven’t seen a wasp since! Very grateful because we’d paid 3 other pest control services since moving in 3 years ago and no one treated the root cause like Faulkner did.”

Eni Egbe

“No one ever wants to deal with pest control : but if you have to, I’m so glad I found Faulkner Pest Defense. From the first call, they were kind, professional, and incredibly knowledgeable. He took time to educate me about what was going on, explained the process clearly, and truly made me feel at ease. What really stood out was his level of care ;even when I had a late-night pest issue, he took the time to help me over the phone and reassure me through it. That kind of support is rare! If you’re looking for someone who genuinely cares about their clients and goes above and beyond, I highly recommend Faulkner Pest Defense.You wont regret it!”

E B

“I had a mouse issue and called in Faulkner, they quickly assessed the situation, sealed access points, and set up bait stations and traps that completely controlled the situation. Mr. Ray was professional, knowledgeable, and generous with prevention tips so it won’t happen again. Excellent customer service all around, would absolutely recommend!”

Courtney Adamez

“It has been about 2 weeks since the bed bug spray treatment and seems to be working well. Called about 5 companies on a Saturday night before settling with Faulkner. Mainly for two reasons: Kim, the coordinator, and the reasonable price. Kim really listens and spends the time to explain the process and was very transparent. I think our chat must have lasted for about half an hour and that was in the middle of the night. Such a relief when I was at a total loss for I had never encountered bed bugs in my home or anybody else's. The service didn't stop there as the technician, Tristan, showed up on the same day, Sunday, and was very explicit in the process. His recommendations, physical assistance in helping me throw some of my heavier belongings, helped my neighbor who accidentally dropped his keys to his home from the dumpster and lastly, updated me through texts on the time that I could return home, really put me at ease. Oh, he is also very knowledgeable and absolutely honest. In a nutshell, Faulkner's management must have a good system put together to have service-oriented team members. Oh, one last note, please get Kim a computer that is faster as I had to wait for a bit ove”

JC

“I was in my garage late at night when I spotted a mouse and completely freaked out. I called Faulkner Pest Control right away, and to my surprise, they were at my house within an hour! They set up traps immediately, inspected my home for possible entry points, and explained everything clearly so I knew what to expect. What really impressed me was their follow-up. They came back for additional visits to check the traps, reassess the situation, and make sure the problem was truly resolved. Thanks to their fast response and thorough work, I can finally go into my garage without feeling on edge. Highly recommend their service!”

Tesia Mumphrey
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