Lavender AC & Heating

Lavender AC & Heating runs out of Mesquite and handles AC repair, heating work, insulation jobs like blow-in and crawl space, duct cleaning, indoor air quality fixes, and full HVAC maintenance across North Texas spots including Dallas, Garland, Forney, Richardson, and Rockwall. David runs the outfit as a family owned operation and keeps the crew focused on those services for homes in the area. The business lists itself under HVAC and insulation contracting, with calls going to 469.704.0244 for scheduling.

Customers call them out for late night AC failures during family visits, old systems over 25 years that needed repeated fixes before full replacement, and rental property upkeep over multiple years. David often shows up to assess units, explain repairs on the spot, and get systems running again without pushing new equipment right away. Jacolby handles quick arrivals and part swaps on the same day even past regular hours. Other jobs include thermostat checks, mini split resets after storms, and upstairs versus downstairs unit troubleshooting where the crew returns at no extra charge if needed.

They respond fast with same day or after hours visits, keep owners updated step by step during the work, and stick to fair charges without add on sales. Reviewers note easy scheduling through Jennifer, use of cameras for inspections, and honest handling of warranties. Service covers the listed North Texas towns with technicians who arrive promptly and finish the job without dragging it out.

The reviews run mostly at five stars with one lower mark on a service call price. Common points include reliable techs, clear explanations from David, no upsell pressure, and solid follow through on repairs or installs.

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“Outstanding service! Our AC went out late at night while we had family and guests staying with us. The technician responded quickly, arrived promptly, and went above and beyond to get our system running again. Thanks to their professionalism, expertise, and dedication, our home was cool and comfortable before bedtime. Even after hours the pricing was extremely fair. We truly appreciate their commitment to customer service and highly recommend them for any HVAC needs.”

“Never use unless you pull your shorts down. David charged $470 for a service call and replacing a capacitor. YES $470. I’m an electrician a Capacitor is $60 dollars. Should cost tops with service call no more than $275. I tried calling to rectify issue, they stated it was a lifetime capacitor guarantee . WTH. They never called back. This is reason for post. I manage my sister‘s affairs who is disabled who lives in Mesquite, and my personal opinion is he took advantage of that not Knowing she would be sending the invoice to me to manage. WARNING buyer, beware.”

“Our HCAC system was over 25 years old. David was able to prolong its life on several occasions until it was beyond any repair. Knowing David and his work, we didn't even shop around, David gave us a couple of estimates, we picked one and within a couple of days we had a new HVAC system. David and his crew did an excellent job installing the system and came back the next day to make sure everything was working properly. We highly recommend Lavender AC for their reliability, experience and quality of work.”

“We own several rental properties in Dallas and Lavander AC has serviced these accounts for the past four (4) years. I highly recommend Lavander AC for the following reasons: They never try to upsell us, have very knowledgeable technicians, customer oriented and family Owned. Great company and Great People.”

“They did a great job. Our technician came out the same day our A/C went down even though it was after 5:00 pm. They worked to get the part as quickly as possible and came back as soon as they got it to finish the repair.”

“This family owned business is amazing! I've used them for years. Experts on ac and even helped turning on alley gas appliances after I got a new gas meter. A++”

“Great service from the folks at Lavender. They diagnosed and fixed my upstairs ac unit and came back two days later when the downstairs unit wasn’t working. Turns out it was an easy fix and they took care of it without any charge. Great people that you can trust,”

“This company incredible. Perfect communication. Timely and quality service. Great technology. There is not a better company in Dallas for anything heating or ac related. Do honest amazing business always. Highly recommend!”

“Seriously the best experience I've ever had with a service company. The owners are honest and fair and will do anything to make you happy. I called on a Saturday for a service call my ac was down. And they pulled all the stops to get me going again. Thank you Lavender AC & Heating.”

“Jacolby arrived quickly, fixed our issue, and was professional and reasonably priced. Great service — highly recommend Lavender!”

“David and his team are fantastic! They are prompt, honest, and fairly priced. I highly recommend Lavender AC & Heating!”

“I've been with Lavender AC for more than 2 years. I've had nothing but great experiences. Easy to schedule and they are always prompt. Technicians do a great job with camera and videos to show inspection and maintenance results. I'm a very happy customer. Update: My upstairs AC would not go on. At first, I thought it was a problem with the smart home thermostat, but ruled that out. I call Lavender AC. Jennifer rearranged the technicians' schedule to have them at my house in less than 30 minutes. The techs were great; figured out the problem quickly and kept me informed step by step. Top notch service.”

“Fantastic service with knowledgeable technicians. David came out the same day and had our A/C fixed within an hour. He walked me through the whole process, clearly explaining what was wrong and how he repaired it. Our system is old, so it was a relief to have someone who didn’t just push replacement but instead gave it a few more good years of life.”

“Local, family owned HVAC company with INTEGRITY. The owner, David, came out personally to service my 2 year old mini split in my workshop. It wouldn't turn back on after a storm and it was my first time opening the disconnect box, and I discovered it was the kind with fuses. I was too scared to mess with the electrical stuff and was so grateful he came out the same day I requested service. He tested the fuses and discovered one was blown. He recommended swapping out the disconnect unit for one that doesn't have fuses so that it would be easier to reset if this would occur again. He also suggested putting a surge protector on it to protect the mini split from damage if there were another surge. I am all for making things easier on myself, so I was glad to swap it out and since the unit is newer and wasn't cheap, I figured the small investment in the surge protector was well worth it. I'm so glad to have found an HONEST HVAC company that is not just out to make a buck. He was very kind and didn't mind me nosy-ing around watching what he was doing so I could learn. I'm a single homeowner with very little knowledge on how to repair stuff like this, so I like to absorb what I can so I'm”

“We have used lavender 3 times now and have received good results each time. The owner came out on a Sunday evening himself and we were up and running on Monday morning 100% would recommend them to all my family and friends and neighbors. Thank you Lavender Ac/Heating!”

“Dave was very prompt assessed the problem and fixed it quickly. He even made sure the company took our warranty into account. Great service”

“Lavender AC is incredibly responsive, comprehensive in their approach to repair, and very reasonable with their charges. We could not recommend them more!”

“Great service. JaColby was very professional and communicative while he was here. He went above and beyond.”

“Great same-day service. The technician arrived on time, was polite, knowledgeable, and very professional. No up-sell”

“Called lavender AC and heating when my ac went out on a Sunday they came out, very fast and friendly service very professional thanks again”