ARS / Rescue Rooter

ARS / Rescue Rooter handles insulation jobs from their spot at 369 Tristar Dr in Webster Texas. They list attic insulation as one service alongside HVAC repairs furnace work drain cleaning and plumbing fixes for homes and businesses in the south Houston area that takes in Pearland and Pasadena. The company runs as a heating contractor with extra categories that cover air conditioning electrical and whole home generators. Their profile notes licensed techs ready 24/7 with clear talk on what needs doing for local properties.

Customers bring them in for mini split installs that finish on schedule with full cleanup after. Techs such as Jesus handle gas range connections and water leak repairs while Angel swaps tub valves after full checks and explanations. Miguel and Teddy cover maintenance visits and AC fan motor swaps. Other calls cover central unit upgrades dehumidifier installs and whole system tune ups where crews like Juan finish in hot weather without extra delays.

Reviewers say techs show up when promised and keep owners updated on findings and next steps. Work reaches Webster and nearby towns with same day crews in several cases and fast turnarounds on installs. Pricing comes up in notes as high on labor for some fixes though others call the process straightforward. The outfit works through weekends and sends background checked crews for both small repairs and bigger equipment swaps.

They sit at a 4.5 rating on Google even with zero reviews counted there. Common points from other feedback cover knowledgeable staff clear talks and solid outcomes on AC and plumbing calls from names like Sheldon Francis Jose and Miguel Quintanilla.

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“Had this company install a mini split for me they showed up on time and when promised and did a beautiful job they cleaned up everything afterwards and the installation looks totally professional. Then the electricians came out and did their work and ran the wire for the HVAC in conduit and it looks great nice guys on time good job can’t say more. Absolutely very pleased with the work”

“Do not use ARS for HVAC systems AC units and heating. They do a horrible job installing, overcharging at every point. Sloppy work. I have had to repair evaporator coil on both my units in under 3 years and within two months apart. They charged me almost 4K for 4 hours of labor and times one unit that is under warranty. Asking me for another $4K for the second unit, also under warranty. They installed my unit and it came apart the very next day and I have a video. They didn’t pass the city inspection on the first go round. They claimed they had to place the thermostat for my downstairs unit upstairs bc they couldn’t get back to the original location. So anytime I need to change the thermostat I have to go upstairs. They absolutely suck!!!”

“Very satisfied from start to finish I was informed when they wound arrive. Jesus gave me fast courteous friendly knowledgeable service. He connected my gas range to the natural gas feed in my kitchen.”

“I would like to express my sincere appreciation for the exceptional service provided by Angel from. He recently replaced the single handle tub in shower valve in my home and the entire experience exceeded my expectations. From the moment he arrived, Angel demonstrated the highest level of professionalism, courtesy and dedication to his work. His thorough knowledge and expertise were evident throughout the repair process. He carefully assessed the situation, explained the work that needed to be performed, and completed the repair with confidence and precision. What impressed me most was Angel's positive attitude and upbeat demeanor despite the complexity of the job and the fact that the work continued well past normal business hours, lasting until after 10 PM, he remained friendly, professional, and focused the entire time. His commitment to doing the job correctly, rather than rushing through it, speaks volumes about his work ethic and dedication to customer satisfaction. It is rare to encounter someone who combines technical expertise, outstanding customer service, and such a genuinely positive attitude. Angel is a tremendous asset to ARS and I would highly recommend him to a”

“Had a great experience with these guys, Miguel and Teddy however, my first experience with ARS was a total nightmare. They lied about replacing a part that never was replaced till six technicians later and that’s the last thing they looked at because my original receipt said they had replaced a dryer, which was a lie so that’s why I quit using ARS on a fixed income. They replaced a cool that was not leaking the leak was in the dryer which took six days of my time six days of technicians time and cost me $2800 just for labor when all parts were covered. That’s why I quit using ARS but these guys that did the maintenance check. I was very happy with. however, the work ARS did for me before with all my parts covered never even got a supervisor to return my call. I called every month for a year replace my coil and tell me that’s not where it was leaking. Said they replaced the dryer so in the middle of the summer, it took six technicians To finally find that the dryer had not been replaced, and there was a hole in the dryer and that was the reason I was losing my Freon so not everyone and ARS is honest nor do they try to make their customers happy the guys today they did. The mainten”

“Absolutely amazing. From the beginning with Travis to the end with the installers. Point on personalities & presence. 1st night to sleep all night in over 3 yrs of a c. issues ! We definitely selected the proper company. A.C. installed in LESS than 24 hours after presentation. No way anyone can beat that ! Thank U so very much. We look forward to years of peaceful, relaxing sleep.”

“I’m extremely satisfied with the air conditioning installation completed by ARS. Their team was professional, efficient, and did an excellent job from start to finish. The installation was smooth, the workmanship was top-quality, and everything was explained clearly. I highly recommend ARS to anyone looking for reliable and outstanding service. Al Watson”

“Jesus Urdaneta with Rescue Rooter is the man. Not only did he do a great job repairing my water leak but he did a great job selling me products and services that would benefit my home in the long run.”

“The technician was respectful and very knowledgeable in his discussion on the problems my system had. His supervisor joined in on the repair and he to was respectful and knowledgeable. Overall ARS has two great employees. I will definitely use them for any future concerns. This was a great experience.”

“My old a/c unit was 10+ years old and in desperate need of a major upgrade. I called ARS and they sent me the sweetest representative. Dylan was very kind & explaining the whole process, from start to finish, in great detail. He was very professional & knowledgeable about his work and made me feel like I was his only customer. The technicians that came out to do the work are very skilled professionals and finished my job in a timely manner, despite the 100+ degree heat. Juan and his team were amazing. ARS is WONDERFUL! 🙏🏽🌸🙏🏽”

“The only reason I’m giving them two star is because Plumber showed up promptly. Their prices are through the roof. To open bathroom sink quoted me for $488, Which is insane. Initially, they will tell you that they are gonna do free assessment which he did. Then Try to put your under pressure to purchase their service at very high price. I would not recommend it to anyone”

“Phenomenal service! Alan Estrada explained everything very well. Found my issues with my A/C and got a crew out same day to have me with cool air blowing like snowballs. I definitely would recommend them. Don’t hesitate just call.”

“Ars was contacted through home Depot because my aunt's water heater was not working. ARS sent a service man named Comstock. He inspected the heater, and proceeded to detail his 16 years of experience... Non stop. He then said the water heater needed to be replaced. He suggested.. strongly... An on demand heater. She expressed a desire to go with a conventional tank. He promised a variety of quotes. The next day a single quote arrived. For an on demand heater for $8000. We inspected the tank again and realized that there was no gas getting to the water heater. We checked the stove... No gas. We called the gas company and the said our new electronic gas meter had malfunctioned and the replaced it The relit the water heater and it has been working ever since. ARS TECHNICIANS ARE SO SKILLED THAT THE COULD NOT RECOGNIZE THAT IT WAS NOT GETTING GAS. INSTEAD THE PROPOSED A $8000 REPAIR THAT WAS NOT NEEDED. The action border on criminal.”

“I am writing this review to express my sincere gratitude for the service provided by Sheldon Francis from ARS. He has serviced my home twice now, and both times he exceeded all expectations. Sheldon is professional, punctual, and highly knowledgeable. He diagnosed the issues quickly, explained everything clearly,and completed the work efficiently. It is rare to find a technician so dedicated to quality work and excellent customer service. Thank you Mr. Sheldon Francis”

“I hired this company to install a whole home dehumidifier, and install a collar for ventilation into my attic. They didn't install the collar at all.... Didn't put the dehumidifier where I requested it to be.... Made right duct work turns that restricted airflow.... Didn't wore the dehumidifier to my nest thermostat as requested..... Instead of installing a dedicated drain line they just tied into my existing HVAC drain line which could cause draining issues.”

“Service: Central unit fan motor replacement. From start to finish the service was Great. The service technician Miguel Quintanilla is very professional, he has great communication and active listening skills . He explained every detail and answered all questions giving necessary feedback and suggestions as needed. He did a thorough walk through after the install. It was a pleasure to have a technician come out who has the skills to do the work but also has a great personality and people skills!!”

“⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service from ARS! I cannot say enough great things about ARS and the incredible service their technicians provided! We were dealing with a serious plumbing nightmare involving raw sewage backing up into both bathrooms whenever either toilet was flushed. Needless to say, this was an extremely stressful and unpleasant situation. From start to finish, the ARS team demonstrated professionalism, expertise, and a genuine commitment to getting the problem resolved. A special thank you to Drain Specialist Daniel Hartnett and Brandon from the camera inspection team! Daniel went above and beyond, removing the master bathroom toilet to access the main sewer line, running approximately 100 feet of cable, and successfully clearing a major blockage caused by tree roots nearly 80 feet down the line. But what really impressed me was that they didn’t just clear the blockage and call it a day. Brandon conducted a thorough camera inspection and identified several serious underlying issues, including damaged sewer sections, low-lying pipes, and previous repairs that had deteriorated over time. They took the time to investigate the entire situation, explain their findin”

“Jose’s was amazing! He came out, inspected things and got to work. He explained what the issue was, what caused the issue and how to take care of the unit going forward. Really nice guy. I will definitely call them again! Ask for Jose! Just amazing!”

“Because of the quality of the work the 2 gentleman did, I will definitely be a future ARS customer. From the time that they arrived all the way up until they left, they were constantly informing me what all they were doing, why it was important for the longevity of my units systems health, & what all I can do & what I should look to maintain a better working system while also informing me what I need to replace so that I can avoid any issues in the future. They did all this while just being contracted to do a tune up through Lowes, but they made sure that while they were here that the quality of their work & the information I was given would help me make better decisions & purchases when doing any work or calling for any service for my AC unit. So in the future I know if I choose ARS, the attention to the smallest of details won't be overlooked when I call for help or services in the future, & that's something I can get behind”

“Jose F. Alvarenga was excellent at resolving and fixing our issues to include new equipment installs. He thoroughly explained and addressed everything we needed to know. He is very respectful and is really nice as well. He fixed the problem. And that's what we needed. I would definitely recommend Jose F. Alvarenga! Thank You!”