Nexlevel Irrigation & Backflow
Landscaper · Irving, TX
About
Nexlevel Irrigation & Backflow runs a landscaping operation in Irving, Texas. The company focuses on lawn sprinkler systems along with drainage work, landscape lighting, lawn care, and general repair services. Specific offerings include irrigation repair, maintenance, and certified backflow testing. Technicians Adrian and Eric handle most of the site visits and installations mentioned by customers.
Reviewers describe jobs that involve fixing leaks in sprinkler lines, replacing sprinkler heads, installing backflow devices, adding drip lines for foundations, tuning existing systems, and setting up smart controllers like Rachio units. Adrian has responded to evening calls for leak repairs and returned early the next day with parts and an on-site quote that included a multi-year warranty. Eric has corrected underwatering patterns by reprogramming schedules and has taken over planting projects when other crews backed out. Other accounts cover full system overhauls that rerouted lines around tree roots and backflow tests that included complimentary sprinkler head swaps.
The company books same-day appointments when customers report urgent leaks or blowouts. Reviewers note fair pricing compared with other local options and clear explanations of pressure readings and system numbers before any work begins. Service reaches areas such as Little Elm and the broader DFW metroplex. Appointments often start on time, with technicians completing full checks rather than stopping at the first reported problem.
All listed customer feedback gives five-star marks and repeatedly mentions thorough evaluations, straightforward options, and follow-up availability. Common points include reliable responses to calls and attention to long-term system function over quick fixes.
Service Areas
DIRT Score Breakdown
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What Customers Say
“They did an incredible job and were prompt at answering my call & then tackling the issue. Adrian understood my concerns & frustrations. Even worked hard after 5 pm and into the night trying to get someone out. We ended up deciding a morning appointment was better. They were out bright and early to my home in Little Elm promptly at 8:15 am. Eric and Adrian quickly assessed the situation & then gave me a fair on the spot quote with a 2 year warranty. They went above and beyond to then get the correct parts, in order to insure that the craftsmanship would hold for a very long time and showed me why and what happened. It’s 11:25 am and they are finished and I’m so happy to have my leak fixed with my sprinklers and my water running. Truly irrigation superheroes. If you find yourself in the same or similar situation I’d highly advise. Give them a call you won’t be disappointed. Below you can see how bad things were before they got here. I should’ve taken pics but it all looks brand new now. This is what they knocked out with haste, precision and professionalism.”
“So, I called myself trying to mow my own lawn and accidentally hit a portion of my irrigation system, causing a major leak. I completely panicked. Out of all the "same-day/emergency" sprinkler repair companies I called, not a single one actually had an appointment available.Thankfully, I found NexLevel Irrigation and had the absolute pleasure of working with Eric. And when I say pleasure, I truly mean it! Not only did they get me a same-day appointment, but the second Eric walked up, he was already spitting gems. He noticed I was underwatering my grass, explained the negative effects it could cause, and taught me how to properly structure my watering days. He even went ahead and programmed the entire system for me—which wasn't even the reason for my call, so I deeply appreciated that extra effort. Eric repaired the leak to 100% satisfaction and gave me great aftercare tips. He even followed up with a phone call later to remind me to turn my system back on, which was a lifesaver because I completely forgot! I will definitely be using Eric and the team again for my upcoming landscaping project. 10/10, highly recommend!”
“Adrian has been amazing! He installed my sprinkler system and has provided outstanding service ever since. He checks in quarterly to make sure everything is running properly and to see if I have any issues or concerns. It’s rare to find someone who genuinely cares about their customers the way he does. He is professional, reliable, knowledgeable, and always goes above and beyond. I highly recommend Adrian and his company to anyone looking for quality work and exceptional customer service. You won’t be disappointed!”
“I had a great experience with Nex Level Irrigation and Backflow Company. Their pricing was very good, better than many other companies, and the quality of their work was excellent. Erick and Adrien were both very professional, knowledgeable, and courteous throughout the entire process. They installed a drip line for my foundation, fixed and tuned all of my sprinklers, and did a great job setting up my flower beds. Their work was very thorough and high quality. They took care of everything they promised and even went above and beyond my expectations. I highly recommend them for any sprinkler, irrigation, or backflow projects”
“I recently hired NexLevel Irrigation & Backflow to repair and maintain my home irrigation system, and I’m very satisfied with the experience. Erick was friendly, responsive, and professional. He arrived right on time and quickly assessed the issues with my sprinkler system. Not only did he fix the immediate problem, but he also performed a full system check to ensure everything was in good working order. I would recommend to anyone looking for reliable and professional sprinkler service. They provide good value, quality work, and top-notch customer care. Rating: ⭐⭐⭐⭐⭐”
“The fixed a shaded area where my grass was dead. They did a great job and I plan to expand to switch out my full yard. The sod was superb quality and looks much better than the builder grade.”
“I had an absolute 5-star experience with NexLevel Irrigation and Backflow company, a true hidden gem serving the DFW metroplex. They are a highly reliable, top-quality company, and I cannot recommend them enough for anyone needing professional irrigation or landscaping services. I hired them for a major overhaul, and they knocked every single task out of the park: • Licensed & Certified Backflow Device Installation: Handled flawlessly and fully up to code. • Sprinkler System Repair & Rerouting: They expertly rerouted my sprinkler lines to bypass invasive tree roots that were entangling the old system. • Rachio Smart Sprinkler Controller Installation: Upgraded my system to a modern, smart setup seamlessly. • Sod Installation & Grass Replacement: Complete refresh of my front lawn. From start to finish, Erick and Adrian were the definition of professionals. They are incredibly knowledgeable, possess a fantastic attitude, and deliver exemplary customer service. Their workmanship is truly top-tier. They paid incredible attention to detail, ensuring the new sod was laid seamlessly with no visible gaps, and fine-tuned the irrigation system to guarantee 100% head-to-head water coverage”
“I recently had maintenance and repair service done by NextLevel Irrigation, and I couldn’t be more satisfied with the experience. Adrian, was professional, knowledgeable, and easy to work with from start to finish. He took the time to explain what needed to be fixed, handled everything efficiently, and made sure the system was running perfectly before leaving. It’s clear he takes pride in his work and genuinely cares about doing the job right. If you’re looking for reliable irrigation service, I highly recommend NextLevel Irrigation!”
“I can’t recommend Eric from NexLevel Irrigation & Backflow highly enough. From start to finish, they were professional, honest, and incredibly knowledgeable. It’s refreshing to work with someone who genuinely has your best interests in mind and tells you the truth instead of trying to upsell unnecessary work. They identified a potential issue with a gas line on our property that could have become a serious problem, likely saving us from an expensive and dangerous mistake. When our original landscaping team unexpectedly bailed on our planting project, NexLevel stepped in, took over, and made sure everything got done the right way. Communication was outstanding throughout the entire process. They were responsive, kept us updated, answered all of our questions, and were always dependable. If you’re looking for someone with integrity, expertise, and exceptional customer service, I highly recommend NexLevel Irrigation & Backflow. We’ll definitely be using them again for any future irrigation or landscaping needs.”
“Adrian did an excellent job with my sprinkler system service. He is very reliable, responsible, and professional. Whenever I call him, he always responds and clearly lets me know when he is available to come help. I truly appreciate his great attitude and dedication to customer service. It is rare to find someone so dependable and easy to work with. I would definitely like to continue using his service in the future, and if I have any sprinkler system issues again, I will contact Adrian directly. Thank you, Adrian, for your outstanding service!”
“I just had my sprinkler system repaired, and I’m very happy with the results. Erick quickly identified the problem, and explained everything clearly before starting the work. He fixed the issue efficiently and even checked the rest of the system to make sure everything was working properly. What I appreciated most was the attention to detail and professionalism. The system is now running smoothly, with even water coverage and no leaks. Overall, a great experience—reliable, knowledgeable, and easy to work with. I would definitely recommend their sprinkler repair services to anyone in need.”
“Adrian quickly located all of my sprinkler valves. He was friendly, professional, and knowledgeable. I highly recommend both this company and Adrian for any sprinkler work you need completed. Will definitely use again when the need arises.”
“A few of my sprinklers were broken, and some weren’t popping up properly or were coming up at a very low height. Adrian thoroughly evaluated my entire sprinkler system and fixed all the issues. He is knowledgeable and skilled, and I highly recommend his services.”
“I had an excellent experience with Nex Level Irrigation! They came out to install a Rachio smart controller, and from start to finish, everything was top-notch. The price was really reasonable, especially for the value I got. They explained all the benefits of the controller, and now I can easily manage my watering schedules from my phone. I highly recommend them for anyone looking for smart irrigation solutions!”
“Adrian was great to work with. Very straightforward pricing, explained everything clearly, and gave me options before starting the work. He took care of my sprinkler system quickly and professionally. Highly recommend!”
“Eric did a great job installing my back flow. Fair price and great work. Appreciated his communication and his proactive approach throughout the process. I highly recommend him for any irrigation, drainage or backflow issues.”
“these guys are highly knowledgeable. my system had low coverage pressure and they were able to properly analyze and diagnose the problem. i talked to several companies in the past but most just want to throw money at the problem without reading the numbers at each step of my system to come up with a long term solution. a lot of guys will just read the PSI at the hose spigot and call it good but these guys are different and know how to do it right.”
“I was looking for a contractor to perform the mandatory back flow test at our residence. I found “Nexlevel Irrigation & Back-flow” online and called them for service. The contractor arrived right on time to conduct the backflow test and was extremely professional, knowledgeable, and courteous throughout the visit. In addition to completing the required backflow testing, they took the time to perform a complimentary inspection of our irrigation and sprinkler system, identified a few issues, and even replaced a couple of sprinkler heads on the spot. Their attention to detail, promptness, and willingness to go above and beyond made the entire experience outstanding. It’s refreshing to work with a company that genuinely cares about customer satisfaction. I highly recommend them to anyone needing backflow testing or irrigation services.”
“I had a sprinkler line blow out and flood my back yard before I noticed. Adrian and Eric came out same day to help me and gave me a fair price. Nice guys and I will use them again”
“I had a great experience working with Adrian from NexLevel Irrigation. He came out quickly and provided very friendly service from the start. If you’re looking for someone reliable who does high-quality work and communicates clearly, I’d definitely recommend Adrian and NexLevel Irrigation.”
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