Heroes Lawn Care

Heroes Lawn Care runs landscaping services from McKinney, Texas. Their work covers lawn care, irrigation system repairs, sprinkler head adjustments and replacements, flower bed watering setups, sod installations, aeration, and waste management tasks. Reviewers mention crews handling controller access for remote fixes and checking system history to confirm completed work. Technicians such as Tim, Elijah, Payden, Jack, and manager Rob appear in accounts of these jobs.

Customers describe irrigation leaks fixed in minutes, sprinkler valves replaced after seeping issues, full yard restorations that raised coverage from rough conditions to much improved grass and beds, and aeration jobs that sometimes left sections untouched or damaged. Some report quick responses while out of town with access granted for repairs, while others note two-week sod projects slowed by missing materials, wrong measurements, and repeated requests for more payment after the initial agreement. Positive outcomes include beds looking better and systems running without extra costs beyond what was discussed upfront.

Reviewers point to prompt arrivals for repairs, clear updates on scheduling, and upfront pricing that avoided surprises on irrigation checks and head replacements. Communication stands out as reliable in many cases with prior notifications and explanations of fixes, though some describe multiple calls needed to set appointments, portal errors, or no callbacks after incomplete aeration. The company works in McKinney and nearby spots like Frisco based on project mentions, with crews handling both same-day fixes and longer projects.

The business shows a 4.6 rating. Recurring topics cover competent irrigation repairs by punctual technicians, professional crews on sprinkler jobs, and occasional scheduling slips or follow-up gaps on aeration and sod work.

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“Tim and his team did an outstanding job!! Beds and flowers look amazing! My wife was super pleased 😀”

“Great experience with this team. Needed a quick response from them while I was out of town. Were able to discuss the needed repair and granted access to the controller. From the controller history was able see the work was done on time. Upon returning home I confirmed they did a great job. Very professional, flexible and easy to work with.”

“With all the positive reviews thought I would hire them to do a sod installation. Had an estimate of materials required and an agreed price. Took two weeks from first install to last, with constant delays of missing materials, right measurements weren’t taken, material shortage. Couldn’t get in touch with anyone from the office about updates. Constantly asking for more money even after payment was made. Would not recommend.”

“I used Heroes last year and was very pleased. I had a yard that needed a lot of work. By the end of the year my yard was 80% better than when Heroes began. I am using their services again this year. Elijah is very knowledgeable, friendly and communicates what he's doing and why. I am happy with the services received.”

“Very reliable communicators. Excellent price value for the work required. I could not be more satisfied with how professional and helpful this company has been all the way through my project. I will definitely keep them in mind for future needs and highly recommend them to other customers!”

“Guys were professional, polite, and did exactly what they said they'd do. I had my whole irrigation system checked, numerous sprinkler heads were raised, adjusted, and had a sprinkler head replaced too. I'd recommend the irrigation crew to anyone needing services. The guys were also transparent with pricing and I wasn't surprised with any extra or additional expenses that weren't agreed upon.”

“Update: After posting my review, Rob (manager) contacted me right away and fixed the problem. I decided to go with Heroe's Lawn Care and I am happy with their service! My goodness! I have never had such a hard time giving a business my business. I have called this company over 5 times in the past two days just to get basic work done to my yard. I had to call three times to get a link to a portal to set up my appointment. When I logged into the portal, the wrong services were attached to my account. I am literally on the phone now waiting to talk to someone who can make the corrections. I give up. Been on hold for 15 minutes. Going to hang up now and call another lawn company.”

“Very competent irrigation repair service. The service technician was punctual and very efficient in diagnosing the problem and repairing it without having to go find parts and come back. I was impressed! Irrigation systems are not my area of expertise, so I consider myself lucky to select Heroes Lawn Care to come out and fix the problems. Thank you!”

“I recently had the pleasure of working with Heroes Lawn Care of Frisco for a comprehensive lawn restoration project. From the beginning, their commitment to excellence and client satisfaction was evident. They bring a blend of expertise, passion, and dedication to their work that's truly commendable. A notable mention has to go to Tim, who was our primary point of contact. Tim was not just professional, but he was also attentive, offering timely solutions and ensuring that every single detail was meticulously taken care of. It was evident he takes immense pride in delivering quality, and it reflects in the fantastic results we saw. Beyond the actual work, the customer service was exemplary. Every question I had was answered, every concern was addressed, and I was kept informed throughout the process. The outcome? My lawn has undergone a transformative rejuvenation and stands as a testament to their impeccable work. For anyone in Frisco or the surrounding areas seeking unparalleled lawn care services, I can't recommend Heroes Lawn Care of Frisco enough. They truly live up to their name!”

“The Heroes team was very responsive to my needs, professional, and knowledgeable. I feel like they will be a partner in my lawn care and I look forward to working with them into the future. Highly recommend!”

“Hero’s has proven to be a hero! I had them correct/install new flowerbed watering system and weed/feed yard. Exceeded expectations on price, service, and any other level you can imagine! Very pleased I chose them.”

“Had a damaged flower bed sprinkler line and they came out and fixed it 2 minutes. I was tripping to figure it out myself for 2 weeks and they were so professional and gave me some tips if it were to ever happen again, what i need to get. Awesome”

“I was notified prior to the team arrival. The two men were focused on my needs and had my sprinkler repairs complete within 2 hours. They were professional and very friendly.”

“Stay clear... Had them do an aeration on our yard. Complete disaster. They butchered the front yard. Barely did the sides and didn't do the back. Called and requested a call back from the manager/owner and no response. Asked for aeration and they gave us annihilation.”

“Had a sprinkler leak that was a seeping valve. Guys were able to locate it quickly and get it replaced. Checked the system and replaced a couple of other bad heads. Great communication before they made any fixes. Will def use again.”

“I am very happy with Hero Lawn Care. Payden and Jack and Tim were very professional, knowledgeable and did amazing work in a timely matter. I would most definitely use them again. Thanks, Brad”

“The guys did a great job. Prices are very reasonable, the technicians were prompt, and kept us informed all day. highly recomend.”

“I sent an email to Tim Rodeman a few days ago about my experience. He never responded and I didn't want to leave a negative review. You guys were out here twice to repair a rogue sprinkler head and a head that had popped out of the ground. Both times the result was that the same thing happened again very soon after you left.”

“Great service and great communication. Work got pushed back a couple of times due to scheduling issues, but would have gotten 5 stars if that was not the case”

“We had flooding in the back yard and they repaired one of the pipes. They came promptly and were professional. I would recommend them.”