McCutcheon

McCutcheon handles landscaping work centered on irrigation systems in San Marcos, Texas. James McCutcheon runs the company and oversees sprinkler repairs, new installations, zone adjustments, and fixes for leaks or damaged components. The crew includes technicians such as Katy, Hannah, and Kelly who handle service calls for residential properties. They address problems like broken lines, faulty wiring, and poor coverage that homeowners encounter after utility work, pool projects, or their own attempts at repairs.

Reviewers describe jobs that involve restoring systems that stopped working, replacing sprinkler heads for better lawn coverage, and reworking zones following construction. Katy and a coworker once located and fixed hidden leaks plus damaged wires on the same visit. James responded to a call about city damage to a front-yard system and completed the repair plus tweaks in under an hour. Other calls covered modifications after failed DIY efforts, full revamps of builder-installed setups, and additions like bubbler lines for trees. Several customers noted the work restored water flow or prevented waste within a short time.

The company shows up on the same day in many cases, with arrivals within a couple hours of a phone call and most jobs finished in less than an hour or within 24 hours. Prices are described as fair and competitive across multiple accounts. Service stays local to the San Marcos area, and communication happens directly with the owner or crew members who confirm details before starting.

McCutcheon carries a 4.7 rating from 23 Google reviews. Recurring comments highlight quick arrivals, transparent repairs, and reasonable charges, with repeated mentions of James, Katy, and Hannah completing adjustments or installations on schedule. A few reviews note slower responses to initial contact forms or scheduling friction that led to canceled work.

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“Katy and her crew did a fantastic job repairing my damaged sprinklers and even found a leak that I didn't know I had. They arrived on time and the price was very reasonable. I'll be contacting them next year to update some of my zones to be more efficient.”

“Sprinkler system quit working last year. I tried to contact a few landscape companies and they were not interested in fixing it. I called McCutcheon Irrigation at noon. By 2pm, Katy and a co-worker showed up. They found and fixed the damaged wires, and the system was working again an hour later. She also adjusted and replaced a few sprinkler heads to make sure I was getting getting good coverage across the lawn. Reasonably priced and exceptional service. FIVE STARS!”

“This company is amazing! They are very responsive and helpful from the moment we contacted them. Super efficient and very reasonably-priced (fixed the leaks within minutes). I would definitely recommend them to anyone who needs sprinkler repair/installation services in this area.”

“Incredible service at a very fair price. Local city water utility damaged my sprinkler system while repairing a water leak in the street in front of my house. A week later, I called James McCutcheon around 1:00 and he stopped by around 2. He repaired the leak and tweaked my system in less than an hour. Even though the city was paying the bill, his charge was very fair. And he fixed in an hour what the city spent a week scratching their heads on how to fix the situation. Incredible, fair service. I’ll call James anytime I need help with my sprinkler system.”

“James and Hannah are the absolute best! They are so quick to come out, competitively priced, and are genuinely kind people! We have had them out here several times to make adjustments, modify our sprinkler heads, and for busted lines from our own failed DIY efforts. I highly recommend McCutcheon Irrigation!”

“Needed to have my sprinkler system repaired in a big way. They gave me a date, showed up on time, and were gone in almost an hour with everything transparently repaired. Will definitely call them again if the need arises.”

“We had our to have a new sprinkler system out in a few months ago, and we have been very very with the results. McCutcheon has been incredibly responsive and helpful before, during and after our sprinklers were installed. They know their stuff and they are willing to be flexible. Thank you McCutcheon!”

“Can’t say enough good things about this business. James was very responsive and communicative. Kelly was great to work with and did an incredible job getting our system back up and running. Would work with them again in an instant!”

“Extremely happy with their service. My work was completed in less than 24 hours after my phone call. The technician was very polite and knowledgeable. The price was very reasonable.”

“They are best in town, whenever we have issues they basically fix it in a day. Our system was causing us to not have water in the house and they came and saved the day! Highly recommend”

“I did something I never do. Based on the limited, but glowing, reviews for this hometown small business, I decided I wanted them to do my sprinkler repair. On Tuesday, I filled out the contact form on their website. On Wednesday, I called to follow up. I was encouraged that someone actually answered the phone and it didn't go to voicemail. The lady said they had worked late on Tuesday, but would check email that night and respond. It's close of business on Saturday now and I've heard nothing. Zip, zilch, nada. Very disappointed, but wiser.”

“Had a backyard zone reworked after a pool install. McCutcheon Irrigation did a fantastic job and will be coming back in the spring to install a bubbler system on my crepe myrtle trees that line my driveway. Highly recommend.”

“James worked us into his busy schedule and did a great job. We will definitely use him again in the future and recommend him to family and friends.”

“Great experience, came when they said they would, worked quickly and thoroughly, very reasonable rates. Would definitely call them again for any future needs.”

“This family operated business has done good work in the past but recently when I asked them for irrigation help they were not prompt and when I questioned the owner about it he turned on me and said I was calling him a liar and pulled out of the project. Very unprofessional.”

“They completely revamped our builder installed system. They know what they are doing, and are reasonably priced! Highly recommend.”

“I was under the gun to get a job done quickly, they got it done and for a reasonable price and great work.”

“I would recommend McCutcheon Irrigation to anyone needing lawn sprinkler service. They are extremely professional and complete jobs on time.”

“Absolutely wonderful service. Diagnosed the problem quickly and repaired. I would recommend highly.”

“Great customer service and excellent prices. Very knowledgeable”