Locked Out
Locksmith · Abilene, TX
About
Locked Out LLC runs locksmith work out of Abilene, Texas. They cover emergency calls for cars, homes, and businesses along with safes, key duplication, rekeying, and lock work. The company sends technicians to the customer site and stays open around the clock for after-hours needs across the greater Abilene area and towns within a 100-mile radius such as Haskell, Brownwood, Sweetwater, and Clyde.
Reviewers describe calls for car lockouts with keys inside, house doors that shut with the lock engaged, jammed apartment knobs, and lost keys at night. James reached one apartment after 11:30 p.m. and opened the door fast. Clay handled several car and home lockouts, rekeyed an entire house in Brownwood so the doors worked better, and kept children busy during one job. Dani took many of the phone calls, arranged help when no local technician was free, and coordinated service for a remote location in Haskell. Other jobs included programming key remotes on a 2012 Silverado and unlocking bedroom doors before a trip.
Technicians usually arrive within 10 to 15 minutes after the call and finish most unlocks in a couple of minutes. Dispatch stays in touch by text and phone, gives clear timing and price details up front, and works with customers on longer drives. Service reaches places well outside Abilene while keeping the same response style, and the shop also cuts keys and handles remote programming on site.
The listed reviews all rate the company at five stars. Common points include fast arrival, technicians who stay friendly under pressure, and dispatch that answers early or late. Names that come up often are Clay for on-site work, James for night calls, and Dani for handling the phones and scheduling.
Service Areas
DIRT Score Breakdown
620 reviewsView on Google →
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What Customers Say
“Just wanted to share my experience today. I work from home and while on break I let my dogs outside not realizing the bottom lock was turned in lock position and door closed behind me!! Luckily I had my phone in my back pocket. So I searched Google went with first company with 5 stars. She answered right away took my information and said she would have someone right out. Few minutes later received call from technician stating he was on his way. I received follow up text from dispatch stating while she had no technicians available she was able to call another company for me. Wow! It was seamless and worked out great for me! She went the extra mile for me eventhough she had no one available! Recommend on fast, reliable, and reasonable service!!”
“Battery in my car was dead and my keys were locked inside. They were very transparent about their prices and their timing, took no less than 30 seconds to pop the door open and get the keys! Dani was so sweet over the multiple conversations we had, and her techs are just as friendly! Highly recommend to those who are stranded or have an at home issue! Thank you so much!”
“I just had the quickest service experience ever! I went to walk my dog, locked my door and realized I had no keys on me. After I found them, they came within 15 minutes and opened my door in about 6 minutes no lie! James was the best! Thank you!”
“Got locked out of my apartment. I found out that I had lost my key upon getting home from work around 11:30 at night. I called and James is the locksmith who showed up. He got my apartment open in no time. Great work, friendly, and very professional! If I could give more than 5 stars, I would.”
“I seriously can't recommend Locked Out enough if you’re debating between other companies. I accidentally locked my keys in my car and was so stressed, but she was so kind and understanding about my situation. She made everything so much easier and got me taken care of really quickly. She made a stressful situation so much easier, and I really appreciated how kind she was. You can tell they genuinely care about helping people and not just getting the job done. If you ever need a locksmith in Abilene, I definitely recommend calling Locked Out. Thank y'all again for being so kind and helping me out when I really need it:)!”
“Clay came out to get us back into the house and was fantastic! He is highly skilled and we greatly appreciated the response time and service. He worked hard to avoid having to drill the lock. Dani was great too!”
“Thank you for all your time and I appreciate Danie for picking up the phone early in the morning to help us unlock our car. Mind you my wife had locked the keys in the vehicle all the way in Haskell, TX and they still came all the way out there to help us🤍 we appreciate you and your services. Highly recommend going through you guys in the future🫶🏽 very reasonable prices for the distance. They worked with us all while maintaining a great attitude.”
“Clay was amazing and super friendly I loved hearing about his grand baby. Considering my bathroom door was a pain to get unlocked he did it!! Thanks for the service Locked out!!”
“He did absolutely amazing, he was able to get to my location extremely fast. Once he got here it took no longer then two minutes for him to get my truck unlocked. The price was extremely cheap compared to other places that I called. He was able to do it without messing anything up on my truck. I highly recommend giving them a call if you need any help.”
“Very quick and efficient, the woman who took my call was very kind. The technician was there quick and got us in our car within a couple of minutes.”
“Locked Out came to my home in Brownwood and rekeyed all the locks. The doors even lock and shut better! Clay was very professional, very quick and I am very happy with the service.”
“I can’t begin to express how grateful I am for the kindness extended by Dani. Her understanding and kind words helped me through what felt like an overwhelming and disastrous situation. I am so appreciative of the teams professionalism and support during a challenging experience. James came quickly to the house and with his Houdini skills opened the door. Locked Out saved my day!”
“Clay Did an absolute amazing job got us back into our car quick and easy he played with the kids and entertained them while he was doing it when he was done he put them in the truck and even buckeled them in highly recommended!!”
“Had two key remotes purchased from Amazon programmed for my 2012 Silverado. Expert, friendly, courteous and professional assistance. Completed task in minutes same day. They work great! I will use Locked Out again soon for another vehicle I have needing key remotes.”
“Thank you Clay for helping me get my truck unlocked. He got there and unlocked my truck really quick. I will ne using you guys again in the future if needed.”
“Hands down quickest best service in town. Especially when you get locked out of your bedroom with all your luggage so you can’t leave on your trip 🥹. They communicated with me, got my info and picture of lock and were there within 10 minutes! I should have called sooner instead of trying myself 🤦♂️. Thanks Austin for saving my trip 😃 💼 ✈️. They even make keys!🔑”
“BEST CUSTOMER SERVICE EVER. Clay was amazing and the lady on the other line was so kind and patient. They made a frustrating situation so much more manageable!”
“Had to call “Locked Out” to help tenants get out of a room that had a broken/jammed doorknob. They were TOP NOTCH all the way around. The receptionist and locksmith, Clay, were both super quick to respond, very friendly and professional, and went above and beyond to solve the problem. They’ll be our go-to locksmiths from now on!”
“I needed assistance at midnight. I messaged them and they promptly answered. They showed up at the time they said. Reasonably priced.”
“James, did a wonderful job on my truck not only was he fast to get to me but very professional as well! So thankful I called this company”
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