Jacks Lock & Key

Jacks Lock & Key handles locksmith work in Brea, CA. The shop cuts duplicate keys for houses and cars, rekeys locks on doors and classic vehicles, replaces door knobs and sets, and handles specialty items like laser cut or RFID chip keys for ignitions. Reviewers mention staff such as Terry for key repairs and pin work plus Andra for finding used knobs and lock sets. They stock uncommon keys and security items that chain stores often lack and send techs out for on site lock changes after home purchases.

Customers bring broken car keys that other spots failed to copy right and leave with versions that start the vehicle and open doors without issues. Others get apartment or front door locks rekeyed fast after move ins or evictions, with new sets working right away. Classic car owners have locks refreshed in a clean shop while picking up extra security pieces. Some arrive with keys snapped off in tool boxes and get replacements made on the spot from part numbers. The work covers both walk in key copies and full lock replacements on houses.

Service runs quick with many jobs finished in ten minutes or less even near closing time. Reviewers note prompt arrivals for rekey jobs and fair prices that hold up against cheaper options because the copies last without repeat trips. Hours end at 5pm most days and some drive thirty minutes to reach the spot because the results beat what big stores deliver. Communication stays direct with calls to confirm availability ahead of visits and techs who focus on getting the mechanical fit correct the first time.

Google shows 4.2 from 70 reviews with praise for reliable duplicates and speed but notes on occasional attitude from counter staff and one case of a missed lockout appointment. Repeat themes cover quality that avoids extra visits plus stock of hard to find keys at costs some call higher yet worth it for the outcome. DIRT Score 3.7 from N reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very underrated location great service Terry has keys for days let's support our local shops definitely will be going back again if I need any key repairs she also repairs key pins if need thank you again Terry👍👍”

“Excellent place! Make duplicate copies of keys that work. Most others are not so reliable. Been coming for 10+ years, moved away but still drive 30min cuz keys made here work!”

“My new apartment key was a speciality key. Came to Jacks and the woman behind the counter was extremely helpful and professional. The keys were made lightening fast and the prices are extremely reasonable. Highly recommend.”

“Great place to get your classic car locks re keyed. Very clean shop and many other security items available.”

“I scheduled this company to open the door for an eviction lockout scheduled for 7:50am. I confirmed with the company the day before and they said they would be there. The Sheriff was exactly on time for the lockout and this locksmith never showed up. I was luckily able to get in another way for the Sheriff to clear the home so we could take possession. This locksmith called me 30 minutes late saying he would be there in another 10 minutes. I told them we did not need their service - and it was very lucky I did not. I would never rely on this company for anything that is important.”

“Trying to get the front door knob fixed, ended up finding another used knob, door set in a different color. Great price, Andra was amazing!!! If you need knobs, locks, keys, this place is your one stop shop!!”

“I first came to this shop with a broken Camry key, hoping for a fix. Home Depot had tried to remake it, but while it started the car, it wouldn’t open the car door. That’s when I found this old-school locksmith shop—true professionals. They remade the key perfectly, and everything worked like new. As the young lady at the counter confidently said, “This isn’t Home Depot—we’re pros.” A couple of years later, after buying my own home, I knew exactly where to go for new locks. The team came out, replaced all the locks quickly, and offered excellent service at a great price. If you need a locksmith you can trust, this is the place to go!”

“Unlike my local chain hardware store, Jack's was willing to cut my car ignition RFID chip key purchased elsewhere, and the service only cost $5. I already have the computer interface cable and software to make the car recognize the key's chip, All I needed was to have the key mechanically copied to turn the ignition lock. Doing it this way saves dozens or hundreds of dollars over full locksmith or car dealer service!”

“I needed a few special keys made that you really can't get made at your run of the mill store. Called in ahead of time to check availability and I decided to head over before they closed. Great customer service, fair prices and great quality in the keys that were made, it really was quick and easy. Will be coming here for all my future lock and key needs. So happy I found Jack's.”

“Been going here for decades. I had great service no matter who was behind the counter. While I know I can get it cheaper someplace else. The quality of thier work makes it worth while. Nothing more frustrating than going back and forth to having keys remade.”

“I went there on Friday September 21st 5:15 PM to ask them if they can duplicate a laser cut car key. Lady behind the counter was very rude and inpatient to answer my questions regarding my different choices. Either their business is very good that they don’t have time for cutting a single key, or it was Friday closing time and she wanted to get away. Either way that would be my last stop there.”

“Very reasonably priced services. Came in on a Friday night before they closed and was able to get a lock rekeyed within 10 minutes. Will definitely come back again for any locksmith needs.”

“Got 5 locks rekeyed. Prompt and quick service. All of the new keys and the locks work perfectly. I have been using them for years and i highly recommend them. As an added bonus, they have an old school name plate scribing machine that is cool to look at.”

“Higher price than usual, but the quality of the duplicate is excellent. It's much better than any other locksmith I've been to. They also have uncommon keys for those not found at others.”

“Quick and easy to get your key copied. They also have locks and alarms. Prices might be a little higher than going to a bigger store, but for me it's worth it for the convenience.”

“Needed keys duplicated. Very quick and cheap. A lot of people have complained about the customer service, and I get it, but I honestly don't need to be friends with the owner, I just need quick, reliable, and cheap service.”

“Broke off a key in lock for my tool box,this guy got my key part number and whipped up two replacement keys before I could get my wallet out. Super helpful and friendly. I totally recommend this place.”

“Very bad attitude ( white grandmother) I don't know she is boss or not but really bed service and make you angry all days Don't waste your time . I'm really want to she get the same service and get same feeling than change mind or original like that people”

“I love this place, they get it right every time- the 1st time. But today marks the 3rd time I took Google's misinformation. Google says they close at 530pm. Lie . They close at 5pm. Make a note of that .”

“She was very professional, finished the job completely with great satisfaction. Will always go see her first. Thank you.”