Ace Locksmith

Ace Locksmith runs locksmith services out of Laredo, Texas. They handle calls for vehicle lockouts, key cutting, rekey jobs, key fob programming and lock picking on cars and buildings. Reviewers mention both business and personal jobs where workers showed up to open doors or change locks on short notice.

Customers describe getting a 2003 Mazda truck opened quickly with an added fix on dashboard lights that allowed a safe drive afterward. Others report rekey work finished fast along with locks picked in minutes and no long delays at the site. Some note solid results on jobs that involved programming fobs or handling multiple keys while a few mention the work took under ten minutes total.

Service times vary with several people saying help arrived in minutes and without excuses while others got told the worker was out of town. Pricing draws comments as reasonable on some jobs but higher than expected on others with one call turning into a back and forth over quoted amounts. Phone contact often leads to short or unfriendly responses according to multiple accounts.

The business shows a 3.7 rating from 41 reviews on Google where fast action and effective fixes come up often alongside repeated notes on rude phone manner and quote disputes. DIRT Score 3 from 41 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“The man who helped me unlock my 2003 Mazda Truck was the best. He was wonderful to talk too, unlocked the truck so quick, and he fixed the fuse for my dashboard lights, which is what indirectly gave me a safe ride home. May God Bless him.”

“I can validate all the negative reviews on here about the rude customer service. I simply called about their key cutting services and got major attitude.”

“Called stated he was out of town!! Why provide service if not going to comply. So instead I Called affordable auto lockouts and was at my location within minutes without any excuses.”

“Called for a simple quote, what sounded like an older gentleman answered, I inquired about key fob programming and when I didn’t understand the price, he increased it! “I have have two key fobs to program, how much?” - “They’re $150.” “Ok, so $150 for both?” - “No, they’re $185 each” “I thought you said $150???” -“You’re the one trying to change MY price!” Seriously sir!? Be more professional and a better communicator.”

“Why have a business phone if you're gonna give people attitude whenever they call”

“Excellent service. He went far beyond what was expected. 20 yrs experience pays off. He's licenced”

“Good service and product”

“He picked my lock in minutes! And I was not waiting long! Good service! And reasonable.”

“Pretty fast service, little pricey but you'll never forget your keys again... if you do though get these guys”

“Dis their work in less than 10 minutes. Great job!”

“I’ve worked with Ace Locksmith for business and personal. Very knowledgable, A+ service, fast and efficient!”

“Got the re- key done, quick and reasonable.”

“Amazing service and fast action!”

“A little expensive but got the job done”

“Worse place they are very rude and are not willing to help!”

“Just a amazing and great service”

“Extremely rude and unprofessional.”

“Prompt Professional Service”