Pop-A-Lock Lubbock
Locksmith · Lubbock, TX
About
Pop-A-Lock Lubbock runs locksmith work in Lubbock, Texas. The outfit handles automotive, residential, and commercial calls that include car door unlocks, lockout help, key duplication or origination, and rekeying for homes and businesses. They make mechanical, transponder, high security, and proximity keys and keep 24-hour service available through their local number.
Reviewers describe technicians such as Brendon unlocking cars fast and sticking to the quoted price. Edward returned the same day to handle repeated car lockouts and guided one customer on a new key fob. Britney and Brittany cut keys and fixed vehicle access issues on site. Vincent, Rudy, Kiana, Kenneth, and Keeana get mentions for quick car opens, ignition relearns, fob programming, and house calls that left customers back in their vehicles or homes. One review noted a garage door damaged during a house lockout attempt with no follow-up after multiple contacts.
The company sends mobile techs around the Lubbock area and answers calls at all hours. Customers note early arrivals with a confirming phone call, same-day returns when needed, and charges that matched the original quote without added fees. Several mention the work stayed reasonable even for repeat car or key jobs.
Google shows 4.4 from 654 reviews with frequent notes on speed for unlocks and keys alongside scattered complaints about later response after problems. DIRT Score 4.3 from reviews on Finds.
DIRT Score Breakdown
656 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Brendon arrive maybe 3 minutes late, but I’m very happy. He quickly unlocked my car and presented my bill. He charged me the exact quote without any BS. Maybe I am jaded from my time in DFW, but I paid maybe 65 bucks to get back into my car within a half Hour. A miracle.”
“Edward A. Is awesome! Not only did he show up twice in the same day because I locked my keys in my car. He helped me troubleshoot and lead me in the right direction to get a new key fob.”
“Our insurance company originally had assigned us to another place but Pop-a-Lock actually arrived early and even called me to tell me they were there, however I did see them. Regardless, it was comforting to have both physical and telephone confirmation that the correct technician had arrived. Thanks Geico !!!”
“Britney was amazing and very thorough She helped me in a timely manner And helped me get my situation fixed 10 out of 10 would recommend this company”
“Contacted the Lubbock office, when we got locked out of our house. They "guaranteed" they could get in, after another company couldn't. I got home to a still locked house, and a broken garage door- as the technician inserted an airbag in between the top of the garage door and the door frame. -Broke one of the Main door supports, and it's been 3 weeks we haven't been able to get in our garage. Called the office multiple times, they directed me to their corporate number. Left multiple voicemails, no responses. Sent an email, no response. Just called the office number again, and they picked up and hung up on me until the 3rd call- with still no resolution. Oh, and they broke a window screen as well. I'd rather run my pickup through the garage door next time, than use Pop-A-Lock again.”
“What a great experience during a tough time. Expert service and when we thought we wouldn’t get in, the guy said “You’re in!”.”
“Thank brit for coming out to the hotel and giving us the help we needed. She was splendid, kind, funny and defently someone i would recommend for quick service. Price was reasonable for the situation I am. I hope we made her day getting her to laugh and all. She such a sweet spirit.”
“Brittany was very kind, helpful, and competent. She drove out to me and was able to quickly get a new key cut that allows me to safely drive my vehicle again. I am thankful she was able to solve a consistent source of worry.”
“Vincent was very sweet and professional and proficiently got my keys out of my car within seconds and I'm so eternally grateful to you. He is a very nice young man. God bless you and thank you”
“Very friendly people, quick about getting the job done. Highly recommend if not just needing an unlock but also a key fob programmed!”
“Rudy came in and helped open my f250 after it locked itself”
“They were able to get my key reprogram, so it will crank.”
“Definitely would turn to again!! Great service. Fast and very courteous. Hope I never have to be in my situation again but if I ever find myself there, im calling them!!”
“I had broke the theft deterrent module on my truck and was screwed. Replaced steering column and tried every how-to and video I could find to relearn the system, bypass the system etc. After being stuck at home, out in the country, for 12 days I decided to call Lubbock lock and key. I was told over the phone they could make a new key and do the relearn process and we would be good. I was pretty apprehensive that it was going to work. IT WORKED! Thank you Lubbock lock and key. You are my heroes!”
“Well I am here to say that Kiana was my super hero without cape. I can't you enough she was very respectful, polite, she was quick, girl you were awesome, I here are 5 more stars of my own on top of the web sites... P.S. Your buddy from Arizona on Buckeye 😂😂😂😂”
“Pop a lock has helped me multiple times in the past and even now for multiple issues. From locking my keys in my car to replacement key fobs. And their prices have remained pretty low over the years when it comes to unlocking cars! So thankful to Kenneth, who has helped multiple times and has been in the business for years. You’re lucky if you get him as your technician, he’ll get the work done and get you on your way quick. Thanks yall!”
“I locked my keys in my truck and called to get service in 1015 minutes. They unlocked my truck. They were so nice and so helpful Would definitely recommend.”
“Was very professional and provide great service. Thank you Brittany.”
“My daughter locked the only set of keys that I have for our car inside her bag and I could not find anyone that would come help me get the keys out of the car. Apparently where I live in Lubbock was too far out. So thankfully PopALock were the only ones willing to come out and the representative, Keeana was so helpful and the call was inexpensive. I would highly recommend this company and the service was excellent. I wish I could give a 10 star.”
“Locked out of a truck- they were fast to respond. Great. Told they would have someone come out to make a new key. 24 hrs later- nothing. Texted with the technician a few times. “You will hear from her soon.” “Let me check on that.” Etc. etc. FOUND SOMEONE ELSE- and they showed up!”
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