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Blackburn Locksmith Services

Locksmith · Pearland, TX

Residential
Active

DIRT Score Breakdown

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401 reviewsView on Google →

4.8

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What Customers Say

“I got locked out of my truck and called. Jose answered said he was on the way, a police officer saw me so i called jose and canceled explaining the situation. The police officers weren’t able to get into the truck so i called Jose back and he was on his way again. He was very helpful and efficient. I know who to call the next time i get locked out of my truck.”

Andres Garza

“Called for emergency services. Dispatcher let us know someone would call. The tech called us and stated he was 10 min away. But he never showed up. Never called back. Never answered his texts or messages. So I called the company back. They assured the same thing. But never a call back. Don't use them if you have an emergency situation. This would have been a lucrative job also. Commercial building. Potential for full lock changes. But not even a follow up response.”

Becky Chin

“Wish it was possible to leave zero stars but steer clear of this company. It appears to be a local locksmith shop but it's far from it. Seems to be a call center where they dispatch different contracted locksmiths. They are not transparent about the contractors. You will assume you're doing business with Blackburn locksmith. First technician they sent, couldn't install a smart lock in an existing deadbolt hole. The second guy came out created two new deadbolt holes, attached the smart locks in the hole(did not program them), and relocated one traditional deadbolt lock. He then tried to charge me $860 when the quote in the morning was for $500. The worst part about all of it is that the new deadbolt strike plate is off center and the door frame is split so the door will only lock if not completely shut which means the electronic lock does not function unless you do not push the door all the way closed. Please please save yourself the hassle with this company. I've tried talking to a supervisor but he yelled and said I paid minimum price so I need to deal with the result.”

Cassandra Vasquez

“I called them on the phone and asked if they could make a copy of a key, the man said yes and to come to the shop and I said I would be there in a few min. I arrived and doors are locked.vvi called the man again and he said he will call his mobile technician to come up here. The tech called and said he can't make they key to the padlock. I called the man back again and he said the guy normally here is out. Really poor service and wasted my time.”

Alejandro Arroyo

“The store is close they picked client for locksmith”

mohamed helal

“Edward response was quick, he was also fast and efficient! Not to mention very kind and professional! Highly recommended.”

Hunter & Co.

“Edgar was amazing !! Got to me fast & had great prices ! Very nice guy with excellent customer service !! Highly recommend”

Ashley Torres

“Jordan was friendly and kind. He called me back quickly to schedule coming out to my residence to help. Upon waiting, I was able to unlock the door and didn’t need his service. He understood and was happy to help in the future if needed.”

Krystle Smith

“I happened to see his vehicle on the road and I quickly wrote down his number, because I knew I needed to get my fob keys reprogrammed to my truck. He was very polite, took the time to answer my questions, explained in detail what it would cost per key fob and I was extremely happy to get it done by him. He is affordable and very professional and it did not take long in getting them done. So thank you very much for your a great job well done.”

Jaime Ledesma

“Nick did a great job getting us back into our house! We highly recommend these guys if you find yourself having a bad day. Quick and affordable. Worth every penny! Thanks again, Nick!”

Charles Stott

“Our vehicle key had been missing for about 3 weeks, called these guys and they got to us very quick. They had our keys made in less than 10 minutes. Absolutely amazing couple! We asked for a couple business cards so we can refer them. I highly recommend them.”

Chandra Fontenot-Ramirez

“Locksmith stated he could not give a quote for unlocking a home door over the phone. When Omar arrived and assessed the door he quoted $325 to unlock the door. After unlocking it the total increased to $405. He stated this was due to the “service charge and credit card fee”. Which was not mentioned to us prior. He claimed he did inform us of the service charge but “forgot to tell the price”. We paid him but I would be very cautious with this company and get a written quote before doing any business with them.”

Sania

“Mr.Eden was super fast and a sheer delight in this time of confusion and lost keys and new ignition he came through and made everything great. I recommend him and this company to anyone needing inside their vehicle whether you need a new key made or just the lock popped this is your company!”

Sheila Washington

“Eden did a great job with my vehicle and got me going very quickly. 10/10 service would recommend to anyone.”

Johnathan Z

“We called about 4 different locksmiths on a Sunday afternoon after getting locked out of the house. This was the only company willing to come out. Wendell or Winston (I can't remember) was very punctual, very friendly and very efficient. His quote was reasonable and he was very honest . The job was easier than anticipated so the final price was less than the quote. We highly recommend this company and I am glad I did not let the Yelp reviews deter me from using the . Another thing that I noticed was when he left he saw our kids playing in the street in front of our driveway and instead of turning around and driving by them, he went the long way out of the neighborhood. You definitely dont always find people that are that considerate anymore.”

Caroline Henderson

“I called Blackburn to request appointment and they accommodated me and arrived within a few hours. Dan is very professional, knowledgeable and provided me with detail info to keep my store secure with installing a pin. Definitely will continue to use them for future needs. Highly recommend them.”

Christine Lahori

“Some of the quickest and highest quality service I’ve received from any business in a long time. After getting turned away from several other locksmiths/key cutting services in the area due to the concern they couldn’t replace my key if they messed it up, this guy had my key cut and had me on my way in less than 3 minutes! Friendly guy, too!”

Clayton Carter

“Watch out with this company! It is not local, they outsource technicians and if the job is not completed correctly, Blackburn is not responsible for assuring a proper installation. Very unprofessional interaction with operator.”

Czarina Schocker

“The service was super fast. I drove to his shop and he was ready when I got there. In and out in 5 minutes. Prices were great as well. Will use him again.”

Matty P

“I called Blackburn based on reviews online and I can say that I made a great choice! The person who answered was kind and patient. He assured me a locksmith was in my area and could service my home no problems. The locksmith, Ervin, arrived when he said and was prompt and efficient with his work. I appreciated his meticulousness and his kind spirit. If you need anything lock related you done this is the place to call! And the prices are reasonable.”

Bohemian Gypsy
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