1st Class Locksmith - Prosper
Locksmith · Prosper, TX
About
1st Class Locksmith operates out of Prosper, Texas and handles residential, commercial and automotive locksmith work. They take calls for lock changes, key replacements, rekey jobs, deadbolt installs, broken key extraction, ignition repairs, mailbox locks, safe lockouts, smart lock setups, garage door lockouts and car key programming. The shop stays open every day around the clock and lists a direct line for service requests in the area.
Homeowners and drivers describe jobs that range from locked cars and houses to full lock replacements. Nathan reached locked Jeeps and Chargers, handled push start models and finished the work on site. Leo unlocked doors in minutes after a phone call. Zack showed up fast at locations and handled quick responses. Zach changed house locks at reasonable cost. Tony cut and programmed new car keys in short order. Deny and Johnny also completed unlocks and installs with steady results. One driver noted an initial high bill on a running vehicle unlock that the company later reviewed and refunded after discussion.
Technicians reach sites the same day or night, including Sundays and during rain. They call ahead when needed, keep arrivals on schedule and work directly at the vehicle or door. Pricing comes up in reviews as sometimes high for simple unlocks but adjustable when customers raise concerns and the office reviews the ticket. Service stretches into nearby towns such as Allen and Anna based on the listed offerings.
The business carries a five star mark from eighteen reviews. Common points in the feedback cover arrival speed, clear communication on site and friendly handling of both simple unlocks and key work.
DIRT Score Breakdown
30 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Very professional, Quick service. I have a 2019 Jeep push start and it came out to like $303 after tax. For the price, the professionalism and how quick it’s worth it. Best part is they drove to me.”
“Unlocked my house and replaced the lock for me on Sunday morning! Nathan was quick and professional!”
“Leo did a good service and helped to unlock our door within few minutes. He reached on time after giving a call.”
“Zack was very responsive and came quickly to the location. Definitely recommend them to all.”
“Nate was super helpful and kind when I locked my keys in my Jeep wrangler. He went above and beyond, couldn’t recommend more especially with the price!”
“I initially had a disappointing experience with this company. I called for help after locking my keys in my running vehicle. The locksmith arrived quickly and was able to unlock the car within minutes, but I was shocked by the final bill. The cost felt excessive for the amount of work involved, and I left feeling frustrated and disappointed. However, after contacting the company and explaining my concerns, their customer service team responded quickly and professionally. They took the time to review the situation, communicated clearly throughout the process, and ultimately agreed that I had been overcharged. They promptly issued a refund and provided confirmation without any hassle. While I wish the original pricing issue had never occurred, I believe a company’s character is often revealed by how it responds when something goes wrong. In this case, they listened, took responsibility, and worked quickly to make things right. Because of their responsiveness, professionalism, and commitment to customer satisfaction, I’m happy to give them a positive review. Fast service, excellent communication, and a company willing to stand behind its customers.”
“Zach helped me changing my locks for a decent price ! He came quickly with positive attitude ! thank you !”
“Quick and affordable Thanks”
“Nathan was fast with unlocking my car at rain time”
“Great unlocking card service!”
“Nathan came through with the quickness and was very friendly! Thanks for helping unlock my charger”
“Impressive work done. And courteous work. Good attendance and anytime you better look for them.”
“Tony was super friendly and got me a new key for my car extremely quickly!”
“Nathan was super helpful. Came on time and very friendly!!”
“Deny did a great job! Highly recommended!”
“Leo was kind quick and professional. Unlocked under 1 minute”
“Quick and fast service! Definitely use again”
“Zach did an amazing job installing the keyless bolting devices (one sided deadbolt)! I can’t be more happier with the result.”
“Johnny came very fast and professional”
“Quick service thanks”
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