Rick’s Lock & Key Service, INC

Rick’s Lock & Key Service, INC handles locksmith work as a mobile outfit based in San Marcos, Texas. They cover the Hill Country area that includes New Braunfels, Wimberley, Kyle, Buda and nearby spots. The company has operated since 1981 and takes on jobs from single lock fixes to full commercial installs for facilities with up to a thousand locks. Their listed services cover car unlocking, commercial lock installation, safe unlocking, key duplication, automotive key replacement and programming, residential rekeying, lockout help, and property lock changes.

Customers call them for shop key copies that other spots could not handle, house rekeying after lost keys plus door lock adjustments, office lock repairs handled by technician Eric, front door hardware replacement after building damage, car lockouts where Eric arrived and finished the job fast, door alignment fixes when foundation shifts threw off the fit, and car key fob battery swaps. Reviewers also mention Eric sorting tricky lock setups at homes and businesses, quick lock changes on short notice, and help with equipment or apartment keys that needed copying or replacement.

They show up fast after a call, with arrivals noted at fifteen minutes, thirty minutes, or under ten minutes in some cases. Reviewers point out clear talk on pricing from Eric, polite explanations from the manager on small jobs like battery swaps, and service that stays quick without extra steps. The outfit works across San Marcos and the listed surrounding towns, handling both residential and commercial calls during regular business hours.

Google shows a 5 rating from 8 reviews. People keep mentioning fast arrivals, solid knowledge of locks and doors, and friendly handling of the work.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We were having issues with making copies of our shop key. I tried a couple different places with no luck. I was referred to Rick’s lock and key and he was able to make a copy that worked. I was so relieved. Great customer service and great price. I will be using this company for all our locksmith needs moving forward.”

“After vacation came home to losing my house keys the service rcvd was incredible! Within 30mins of calling re-keyed and even adjusted a door lock that was a lil un leveled. Super quick quality customer service! Highly recommend!!”

“We had to have some locks worked on at our office, Rick’s was there to help. The technician, Eric, was very transparent about pricing and knows his stuff. Highly recommended!”

“The only locksmith I trust to take care of my home and business. Always willing and able to figure out a challenging lock situation and make it work. Very knowledgeable, quick, and best of all friendly. These guys have been in business for a very long time and know what they’re doing!”

“I run a business and had some damage to the front of my building and could not open my door. Rick’s was out here in 15 minutes and replace my door hardware and got me in my office so we could work today. This business has been around forever and I would highly recommend using them. They’re fast, knowledgeable and kind. Thank you so much too Rick’s lock and key”

“My very first time ever locking my key inside my car and i do not have an extra one. After trying to open it myself I called this place first and Eric was such great help, he arrived as quick as he could and did an amazing job. I was already running late to my shift and he did it in under 10 minutes. I truly appreciate him, and If this is to ever happen again I now know to call this company without thinking of it twice. Totally recommend them.”

“I was having trouble with my door locks so I called Rick’s. Apparently my foundation was shifting a little bit, which threw off my alignment. Eric pointed this all out to me, which made it an easy fix. Everything is working smoothly now. Great service!”

“I called about a battery replacement for my car key fob. Spoke with the manager, he was super helpful, and informed me politely that I could probably do the replacement myself but if I wanted to bring it in he would only charge me for the batteries since the work was so little.”

“needed my locks changed quickly and Eric saved the day! Very quick and professional.”

“Rick’s has been in San Marcos for a long time. They are quick, efficient and friendly. I highly recommend them.”

“Great customer service! Reliable, friendly and quick service!”