Waco Lock & Key

Waco Lock & Key runs a locksmith operation in Waco, Texas, as a small family-owned business that has served the area for twenty years. A Texas state licensed locksmith handles all work rather than temps or operators, covering residential, commercial, and automotive needs. Services include lockout response, key duplication, fob and remote programming, lock repairs, rekeying, lock changes, smart keys, push to start systems, and remote start installation. Customers reach the shop at 3501 Bosque Blvd or request mobile visits, with hours set Monday through Friday from 10am to 4pm.

Reviewers describe jobs such as replacing lost motorcycle keys after other shops turned them away, programming new fobs for cars and trucks, copying vehicle keys that proved difficult elsewhere, and rekeying multiple locks on a new house while adding a smart lock. Rodger has fixed prior programming errors from another company, realigned door locks, installed electronic deadbolts, and charged a dead car battery during the same visit. Audra has helped select correct key rings, covers, and labels during copy jobs while keeping totals low. Additional calls involved creating spare keys for multiple vehicles in under thirty minutes and handling Amazon-purchased keys that needed cutting and programming.

Customers note arrivals within an hour for mobile calls, with many jobs finished in fifteen to thirty minutes at the shop. Staff answer questions patiently over repeated phone calls, provide full price details upfront, and avoid pressure to buy extras. Pricing comes in lower than dealership rates for fobs and remotes, and the business serves Waco through both in-person and on-site work. Reviewers mention clear explanations during diagnostics even when a vehicle could not accept new programming, plus helpful guidance on next steps.

Feedback consists entirely of five-star entries that return often to speed on key fob and automotive tasks, reasonable costs compared with other options, and staff who stay friendly while explaining options. Topics that appear repeatedly include quick turnaround on lost keys and lock work plus helpful handling of programming questions.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Excellent service! The process was incredibly fast, and the customer service was outstanding. I had my key back in less than 15 minutes, and everything was handled professionally and efficiently. Highly recommend if you’re looking for quick, reliable service!”

“Roger was so nice and helped me when I got locked out of my place and re-keyed all the locks on my new house! He even installed a smart lock I bought. Well-priced too. Very grateful!!”

“Honestly I can’t recommend them enough. They were able to make copies of both my husband and my car keys for a decent price. They were very quick and inexpensive.”

“Great local business with quick transparent service. Got a new spare key for me and my wife's cars under 30 mins. Can't beat that!”

“Came to get my daughter keys replaced and he was quick. And knew what I was trying to say without me making sense of my own words. 10/10 recommend. Very friendly and great at what they do”

“Awesome buisness! Bought 2 keys for my truck online and just needed them cut before I programmed them myself. They did it quickly without issue.”

“This was my third place to go to, and I now know that it should have been my first and only. Was able to get the copies of the final key that was having trouble getting copied at three other places but here? No problem. It was fast & easy, Audra was very friendly, she was very helpful and helped me find the correct rings and covers I needed and even saved me money (it was cents but still) by helping me get the correct key label for my keys because I was getting a pet label lol and put them on the covers, rings and all. It’s those little details that many people over look that I look for and make for good customers service & experience. This will be my go to for keys from now on. Two thumbs up! 👍👍 to Audra and Waco Lock & Key. Thank you Audra 🙏”

“Stopped in last Thursday (3/26/26) to inquire about the cost of an additional remote/key for my newly purchased vehicle. The very nice lady gave me the information I needed without pressuring me to purchase. I was impressed so much that I decided to purchase right then and there. She took the time to make sure the new remote was fully functional, right down to the remote start and automatic windows down feature. All this at MUCH LESS $ than the stealership would have cost. Will be using them from now on.”

“Hands-down one of the best customer service experiences I’ve had in a long time. I called in with questions about getting a replacement key fob and they answered every single one with patience and clarity even over multiple phone calls. They didn’t rush me or brush me off. They gave me the full price breakdown up front (which was actually cheaper than I expected) and never tried to upsell or pressure me. When I showed up, they were fast, friendly, and professional. The process was smooth, and the new fob works perfectly. You can tell they’ve done this a hundred times, they know their stuff. If you’re on the fence or price shopping, I’m telling you now: don’t waste your time driving all over town or calling ten places. These guys are the real deal. Highly recommend — five stars isn’t enough.”

“Rodger was phenomenal! Came in great time, was very patient with my 50 questions trying to make sure I do correctly! Great customer service & communication! Great prices as well! Can’t beat it!”

“I ordered 2 keys off Amazon and had them cut them and program them. They were nice and very informative and the prices were very reasonable. This keys shop was recommended by another locksmith in waco who couldn't program my keys. Needless to say this is my new go to key shop in waco!”

“I just have to say how awesome Waco Lock and Key are. I was able to get a new key fob and an additional key within 15 mins. The lady who helped me out was very nice! Would recommend.”

“Had a second key fob programmed. Thankful for the great service here. Friendly, efficient, quick and so much better priced than a dealership. Thank you so much!”

“Update: I brought another key fob to be keyed. Still excellent service and great product! I brought in a replacement key fob and key for my Honda Odyssey and it was only $40 to cut the new key. Great service and quality!”

“Rodger saved the day. I had a terrible experience with ETA locksmith where they charged me $150 for keys that wouldn’t program, weren’t cut right, and they left my car battery dead. Rodger came and fixed everything even charged my car battery for me and charged me a very reasonable $120! Couldn’t recommend more he knows what he’s doing and is honest with his work!”

“Rodger was awesome! He came within the hour of my giving a call and was able to realign my door lock, install a new electronic deadbolt, and make me an extra set of keys. Service was incredibly quick and at a great price.”

“I lost my motorcycle key and called most of every locksmith in Waco and the only one that can help with motorcycle keys are Waco lock and Key. When I called they told me that if I bring my paperwork and title they could help recreate a key. I brung my ignition switch and they quickly recreated my key within an hour or so. Great customer service!!! Best prices!! Very talented team!”

“This place is the best! Came & got a Key Copied for my Car under $50 & it only took about 5mins. While waiting, i couldnt Help but browse & picked up some of the cutest trinkets. 10 stars hands down!”

“The person I spoke with was respectful and asked questions to get an understanding of the issue. Unfortunately he was unable to help as my vehicle wasnt able to allow new programming for new keys. Hey got through a lot of his diagnostics fairly quickly and at the very least helped me with what my next step should be since I can’t replace my key.”

“Very friendly local businesses. Excellent work. My recommendation for everyone who needs a new car Fab, key.”