JT customz

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“I’ve contacted this individual on Tuesday about doing some Airbrush artwork on a T-shirt. I took My own shirt and was told that it would be done Friday at noon, I called and spoke with him Thursday night and he told me that it would be done, but he needed some more time. I asked him could he have it done Saturday by noon and he guaranteed me yes I go to pick it up today. His mother meet me at the door and says the shirt is not done. He didn’t even do it. I tried to call him and text him several times today and he did not even answer. I would rate this person a -10 if I could . What kind of professionalism is this?”