Truly Nolen Pest & Termite Control - Abilene

Truly Nolen Pest & Termite Control runs a pest control service out of Abilene. The company handles pest control, termite control, rodent control, bed bug control, and treatments for ants, spiders, mosquitos, roaches, scorpions, and bees and wasps on both homes and commercial sites. It operates as a locally owned business that covers the Abilene area with a protection plan aimed at year-round coverage.

Customers describe jobs that include clearing ants and spiders from houses, removing squirrels from attics, managing rodents at businesses and residences, and keeping multi-unit communities free of pests during renovations. Technicians named Crystal, Nick, Becky, and Brett show up for inspections, apply treatments, explain what they are doing on site, and return for follow-up work when pests reappear. Reviewers note that these technicians maintain pest-free results over months and handle large rental portfolios without extra charges for extended efforts.

The company responds to calls within a day in many cases, communicates schedules directly with property managers, and comes back for additional visits at no added cost. Reviewers mention that staff answer questions about local pest issues for new buyers, keep appointments on time in most instances, and work around changes at job sites. Service stays focused on Abilene properties with clear explanations of how treatments address the source of problems.

Feedback shows a 4.7 rating with praise for friendly technicians who stay professional and detail-oriented on both residential and commercial calls. Recurring comments cover quick responses to complaints, knowledge about rodent and insect habits, and reliable ongoing service for yards and buildings. A couple of reviews note missed appointments and unanswered calls when trying to confirm times.

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“We called a couple of weeks ago set up an appointment for today at 10:30. Called this morning no answer I left a voice no return call about 10 minutes before our appointment i call 2 time more no and 10:30 come no show. We found a diffrent company that come out tomorrow. I don't understand ehat the point of setting appointments if no one gonna show. Very unprofessional.”

“Great service and super friendly. We love having them service our home.”

“Crystal and Nick are absolutely the best! I use them for a 304 unit community I manage and I couldn’t be more pleased. Not only are they professional, but they are friendly and understanding with my residents! My community has went through major changes and renovations over the last two years and they have been so easy to work with when we run into a hang up. They have gotten the community pest free and maintained! I highly recommend these folks to any and everyone needing pest control services! Thank you Crystal and Nick!!”

“Best service out there! They are always super friendly, accommodating, and so professional. They always do a great job and really pay attention to detail to do a thorough job. I’m so grateful to have found them and will continue to use and recommend them to anyone that needs pest control.”

“Crystal and Nick are awesome! Customer service is great and they are always on it. Becky is amazing at what she does. Never misses an appointment and is very knowledgeable. She always goes the extra mile, and does an excellent job. Love love love Truly Nolen and would recommend them to anyone!”

“I am new to Abilene and reached out to this company looking for advice for a property I am buying! They were able to answer all my questions regarding the area and what I should look for as well as set up recommendation treatment plans to keep my home running, smooth and buggy free! Highly recommend !”

“I've dealt with Truly Nolen at two separate properties I have worked at. They've always been very professional and have addressed any complaint as quickly as possible. We understand that sometimes things can't be done RIGHT THEN AND THERE, but they always come out in a very timely manner. I've enjoyed working with them and Ms. Becky, who is very professional and kind! Thank you Truly Nolen for all the hard work you put in for us!”

“Exceptionally great service and awesomely sweet people. They went above and beyond to make sure they were providing the very best service and wouldn't quit untill the were sure they had the last one. Squirrels in the attic are especially challenging, yet they were relentless in getting them. Went even beyond the contract and wouldn't even take extra pay for the extented time and effort it took. They definitely earned my loyalty and I highly recommend them to every one! They are very knowledgeable and very committed to getting the job done. We tried others but Truly Nolen blew out the competition. The best in Abilene!!!”

“My company manages over 700 rental homes in Abilene, Texas. We have been very pleased with the service that Truly Nolen has provided on our homes. They are professional, courteous, reasonably priced and very responsive. I would highly recommend them!”

“Chrystal and Brett have done us a great job. We had pests and now we don't. They will come back if necessary and have at no charge. Came for the next visit, treated and all so far looks good.”

“Nick and Crystal are the best! They are always so quick to respond and help. Their customer service is top notch! They are always on it. Both always goes the extra mile, and do an excellent job.”

“Very impressed with the professionalism and knowledge Truly Nolen performs. From rodents to them pestie flying and crawling little creatures we have experienced them all between our business and our home. Truly Nolen is the best at explaining in detail the reasons of the development of them not only at our business but now at our home as well. After the wonderful results they provided at our showroom and warehouse, we now have them servicing our home!! I HIGHLY recommend Truly Nolen for all and any rodent and pest control needs!!!! Thank you Truly Nolen for your outstanding service and smiles!!!! It shows you Truly love what you do daily!!!!!”

“I called and talked with Crystal about having someone come do an inspection. Crystal was kind and helpful, and walked me through the process of the inspection. When the technician arrived, he was professional, and also walked me through what he was doing and why he was doing it. This company is the best in town.”

“We had multiple different pest control companies come exterminate with little results. Truly came within a day of us calling and we have not seen live critters since they sprayed which was over 6 months ago! Very impressed with Truly and their services.”

“Truly Nolen provided great customer service. They were friendly, helpful, and easy to work with.”

“Truly Nolen said they’ll be able to stop by between 3-5p on May-22-2018 & they never showed. I waited till 6pm to call to see what happened - No answer.. Called 3 times on the 23rd and left 2 voicemails. Called again on the 24th, and the 25th but still no response. They’re closed today and tomorrow for Memorial Day. I honestly can’t give an opinion on what the service is like since Truly Nolen did not give me the opportunity to see what it was like but I will say It seems the communication is very poor and I will not be using them in the future.”

“Nick is very knowledgeable. He has been in pest control for many years. Puts his customers first every time. Highly recommend his service.”

“The best company we have ever used. Very knowledgeable and informative. We have them take control of our front and back yards and have had no more bugs or weeds . Thanks for a great job”

“Crystal was very helpful and understanding of my situation. She was friendly and responsive during each of our communications.”

“I have worked with this company for about two years, and I am completely satisfied! They communicate effectively, are reliable, and very knowledgeable. I definitely recommend them!”