Terminix

Terminix runs pest control work from their spot at 3795 W Cardinal Dr in Beaumont, Texas. Local technicians handle termite checks and treatments, ant control, roach issues, rodent work, spider jobs, mosquito treatment, flea control and wildlife removal for homes and businesses. They also cover nearby spots like Port Arthur, Orange and Nederland. The outfit offers free inspections that look at pest signs, moisture and entry points, plus a yearly prevention plan that includes regular monitoring.

Customers bring them in for termite inspections on properties with suspected activity, flea treatments inside homes and ant problems that keep returning. Micah handled a flea case by explaining the steps and returning after two weeks to confirm the issue stayed gone. Justin Condon checked a house for buyers and reported no active or past termite signs after a full look inside and out. Other calls mention Michael and James Falke for crawl space and perimeter work that addressed concerns directly, while Skylar Bobo replaced termite bait stations during yearly visits and Zane handled scheduled inspections even when times shifted.

Technicians cover the Beaumont area and nearby towns with service that includes inside, outside and crawl space checks. Reviewers report trouble getting through to the local office for appointments, with some scheduled visits not occurring and follow-up calls going unanswered. A few note technicians like Cameron sending texts and pictures to keep homeowners updated during exterior jobs, though others describe delays in reaching dispatch or getting clear answers on next steps.

Google shows a 4.4 rating with recurring notes on technician knowledge during inspections and mixed results on scheduling reliability. Positive comments focus on specific techs who explain options and finish the work, while complaints center on missed appointments, hard-to-reach office staff and cases where problems like termites or ants continued after service.

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“Been with terminix for probably around 20 years.. Service has been very good for the most part. However there has been problems with scheduling especially if its not a regular service. Today I had a follow- up appointment scheduled for termite inspection between 8 to 10am. After about 11 I called to see if they were still coming. I was told they were already there and the service has been shown complete. No one ever shows up but they marked it complete? I called them about it couple of times trying to find out what happened. I couldn't get any help from anyone. Guess it gets swept under a rug. Pile must be stacking up. And of course im gonna get an automated response message back like everyone else”

“Termidor Treatment - the treatment is to be reapplied in 8-10 years. If Terminix has not completed this, call the office and request. It is part of the contract obligation. Terminix will cancel service with no attempts of contact, and they use an outside contractor to complete work, so if they fail to properly do job, you must ensure that it is filed correctly. Terminix will not, willingly admit and own this 3rd rate work or lack of a job completed.”

“Micah is the most awesome bug guy ever! So kind and knowledgeable and he waged war on the fleas and they are now defeated. Micah explained everything so thoroughly and made sure to come back to check in with us after about 2 weeks. Great customer service skills as well. He took this flea issue personally and he got rid of every single one. 💯 definitely worth every penny of what we paid. Highly recommend”

“Michael was awesome!! He is extremely knowledgeable about his job and he is also very professional. He deserves a huge raise!! Please reward him because he represents your company very well and he does an awesome job!! Thank you, Lisa Mack”

“I’ve been a customer for 20 years but have had the hardest time never being able to reach the local office. The office that does the scheduling always says the local office in Beaumont will call but they never do. We have had ants in the home and I tried for 3 weeks to have them come out. I had to call repeatedly to get an appointment, then they didn’t show. I called back and they said it was for another day we wouldn’t be available. I moved it to a better day. They show up on the day we said was a bad day. They have been extremely frustrating. We are canceling and moving to a better service.”

“Technician Michael did an amazing job working on my parent’s house. He made sure to inspect the inside, outside, and crawl spaces! He ask us about our concern and made sure to address them. Overall we cannot say enough about our technician and the company!”

“Justin Condon came out to our home by request, because the buyers for our property had an inspection done stating we had active subterranean termites . We wanted a quote for treatment and confirmation that we indeed had an active infestation. After carefully looking through our home and in the outside of our home, Justin told us he did not see any signs of termite activity presently nor past evidence. Beings he works off of commission , we appreciated his diligence and honesty!”

“Mr. James Falke, the pest control technician, is the best. He is friendly, knowledgeable, and efficient. He has respect for the property and he knows what he is doing. I am so fortunate to have him as my pest control technician. Kudos to Mr. Falke!!!”

“Bad termites swarming time of year. Finding them in home. Called and made appointment 05/08/26. Appointment scheduled for today 05/11/26 8a-10a window. No call from tech. No call from company. Nothing. No showed. Called twice to have the dispatcher try to reach the technician to see how long they would be delayed and the dispatcher couldn't even get the tech on the phone. Unreliable. Undependable. Bill Clark Pest Control is local and coming tomorrow.”

“Had Michael Daskalos out and he’s amazing. He’s knowledgeable in his services and was incredibly helpful with all the questions we had. You need more like him.”

“The young lady you sent today was excellent and was here more than five minutes like the others who have been here in the past. She was excellent and did what she was supposed to do.”

“My pest control agent was knowledgeable and able to answer all questions, he was funny and relatable, and he was quick with his job despite it starting to rain.”

“The yearly termite inspection by Zane was exceptional. He even worked with me as my scheduled appointment got moved to a day that I had to work”

“Had a very positive experience with the extermination team today. All three were professional and informative as well as being very personable.”

“We had them do a service at our new home. They said they had supposedly spray the whole house including the outside. The spray didn’t work and we ended up having to do it ourselves. The spray we used actually worked unlike the one they had supposedly sprayed. I had then tried calling them to tell them I wasn’t satisfied with their services and they never answered/returned my calls.wont be using this company at all they charge me so much money and not they won’t release me from the contract the ask me to sign.They can take my money but I hope this review gets to so many customers so you won’t be full by this company”

“Technician Skylar Bobo performed the yearly inspection; and replacement, of termite bait stations at residence. Have been using for several years, with excellent results = NO termites ! She did a much better job than prior technicians, Thankyou.”

“Absolutely do not recommend this company. Tech guy Travis came out and within first 15 minutes spoke poorly about women specifically his own daughter stating she was a typical female that didn’t want to work. Service was not done according to what I was told and when I tried to cancel and get a refund for a mouse trap that had not received yet was given some run around about it from office manager. Absolutely disgusting customer service.”

“The technician that came out to my house was Cameron. He was very polite, and did an excellent job with everything I requested him to do around the exterior of my house. I had to go to a meeting shortly after he arrived and he still communicated with me by sending texts and pictures of everything he did. We were very pleased with his service.”

“Services are unpredictable, I asked for wild life and they sent me for excursions which I didn't need and still charged me without ever coming out with the proper person that I needed.”

“I call this company because I found active termites they came look the property put termite bait is been 6 months and the problem continues I been calling them every week and is so hard to contact this local company directly you have to go through 1800 costumer service answer all this questions and then wail for them to call me. Not recommended”