Orkin

Orkin runs pest control and exterminator services out of branch 803 in Chula Vista. John Davidson manages the local operation that covers residential and commercial jobs across Alpine, Bonita, Coronado, El Cajon, Imperial Beach, Jamul, La Mesa, Lemon Grove, National City, San Diego, San Ysidro, Spring Valley and nearby spots. They handle general pest control, termite control, bed bug services, bird control, carpenter ant control, flea control, fly control and mosquito work. The branch lists same or next day service when customers call before noon and keeps a 24 hour contact line at 619-653-1997.

Homeowners call about ants invading kitchens, mosquitoes after rain, drywood termites in older wood siding, fleas, flies and general insect problems. Technicians such as Justin, Ellison, Angel, Jose, Juan, Adam, Henry Aguilar, Frankie and Marcus Honea arrive to inspect, treat and explain what they are doing. Reviewers note these techs stay thorough, keep homes clean with booties, answer questions about chemicals and follow up so the issues stay gone. One customer saw black ants gone within days after Adam treated, while others say monthly visits from Angel or Juan cleared repeated complaints without extra calls.

The branch books appointments that start on time and sends techs who call ahead with updates. Customers mention quick arrivals between set windows, clear explanations during visits and efficient work that respects people working from home. Service reaches the listed communities around Chula Vista with both one time fixes and ongoing plans. Reviewers point out fair pricing on jobs like ant treatments and note the team avoids unnecessary upsells while keeping rodent traps secure and effective.

Most feedback highlights consistent technician performance and reliable scheduling across hundreds of jobs. Orkin holds a Google rating of 4.9 from 595 reviews with repeated mentions of prompt, knowledgeable service and solid results on recurring pests. DIRT Score 4.8 from 595 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I really admire the customer service Orkin provided from my initial call with setting up an appointment, down to assign service tech. I had clear instructions for them too contact me. The techniciandid amazing Job providing customer service, he was very detailed and follow direction . I think his name was Justin. I will definitely contact Orkin Should I need pest control service in the future.”

“Our appointment was set between 8-10 and the arrival was exactly at 8. Very prompt, polite and knowledgeable about the mosquito problem we have been having after rain. Ellison was also very personable, respectful and kept my home clean wearing booties :). I am so grateful for the service that was provided and feel confident I will no longer have issues.”

“The reason I always give 5 stars is because of Angel, my technician. He's wonderful. Friendly, competent and patient. Since he started visiting me every month, he's taken care of every issue I complained about.”

“Jose is wonderful! He is knowledgeable, friendly, thorough, and patient. He took the time to explain the services and address my concerns about the chemicals being used. I feel confident that my insect problem will be taken care of.”

“We have an old drywood termite coverage plan with inspections as-needed but typically annually. Orkin’s inspectors have been friendly, professional, and quite thorough (including Marcus Honea who was last here), sometimes catching signs of termites (none this time) I’ve missed in my intermittent 60+ years living in and doing my own inspections of our wood-sided, wooden double-hung windowed house. We’ll continue with Orkin.”

“Juan is the best. He’s been our technician for years and always shows up with a positive friendly attitude. He calls before his arrival and talks to me specifically about issues that he then addresses during the treatment process. He is genuinely nice to interact with and I really appreciate his professionalism.”

“Adam was great. Friendly, informative, helpful. The process was simple and I was encouraged to reach out if I needed to. I’m really impressed with Orkin.”

“I noticed an invasion of black ants in my home on Saturday, I called orkin on Sunday with an appointment set for Monday. Adam showed up and commenced to defending our home against the ants. By Wednesday there wasn’t a trace of a single black ant. To be pest free is priceless, with that being said, the price was very affordable. Thanks orkin! Jesus saves!”

“Jose is great. He’s respectful of my property and the fact that I work from home. He’s in and out quickly but is very thorough. I haven’t had any issues with pests or bugs since he’s been our tech.”

“ORKIN’s service rep, Henry Aguilar, has exceeded all expectations. If I could paste a SIXTH STAR to the rating I would. Regular check-ins (such as the one which prompted this review) by ORKIN corporate/regional and update texts from Henry keep me informed and reminded of upcoming visits and arrival times. When here, Henry works efficiently, thoughtfully dons his booties when entering, and explains what he’s doing as he progresses through his tasks. The locked rodent traps have proven secure (thus, safe) and effective (bait devoured) and accomplishing their purpose. I’m so glad we went with ORKIN (and that they employ folks like Henry)!”

“Juan is an exceptional technician! I have been with Orkin for years and all the technicians we have had have been very professional and helpful.”

“Im very pleased with Orkin's service. They have accomplished my needs. Shout out to Henry the technician, very experience and hard working guy. He communicates very well and gets the job done the first time. Happy to have him as our technician. Someone you can trust. I recommend to all.”

“Tech Ellison was very Knowledgeable and friendly. Work was very thorough and clean. They were very mindful of our dogs and worked with us and our living area. They also gave tips for future management and said they would follow up.”

“Always pleased with the service I received from Orkin! My technician is friendly, helpful, and knowledgeable. An awesome company!”

“I had an invasion of ants when I contacted Orkin. I was very pleased with my service. Thank you so much.”

“Possibly the worst customer service and pest service on the planet. I asked for 3 services total over the summer June, July, August. They charged me $225 for the initial service and $159 every service after that. They signed me up for a bi-monthly “easy pay” which I specifically asked them not to do. They claim to have serviced my home May, July, September, and November but I only have of two services. I had to call them to come out every time too, reiterating I wanted three services only over the summer months. I canceled my account and they apparently showed up in November and started sending me collection letters in January claiming I owed $53. I spoke with a representative and she assured me the charge would get removed. A week later I had to call back after receiving multiple collection notices and there was no record of my conversation. All in all, I would stay away from this company unless you like hidden charges and terrible customer service. 0 stars.”

“We have been very satisfied with Orkin’s service. Since Frankie has worked with us for quite awhile, he always completes his work quickly and efficiently. His pleasant and friendly demeanor makes the service enjoyable as well. Thanks!”

“Arrived early and was very thorough. Great service and did cost a fortune!”

“I just wanted to say thank you for your thorough annual inspection and for keeping us informed. We really appreciate your attention to detail and the proactive approach you take each year. This time, even though the termites had already moved on, your offer to treat the area at no cost is incredibly generous and reassuring. It’s great to know we’re in good hands. Thanks again for your professionalism!”

“Excellent customer service and the representative thoroughly explained everything. Very very pleased.”