HomeShield Pest Control

HomeShield Pest Control runs pest control work out of Irvine, California. The company sends technicians for termite inspections and treatments, ant control inside homes, spider web removal, rodent issues, and general spraying on baseboards and around properties. Reviewers mention services like applying gel bait so ants carry it back to colonies, treating exteriors, and handling special cases such as removing a dead bird from a yard. Technicians named in reviews include Mike, Eric, Braden, Jordan, Jose, Brandon, Gary, Alan, Randy, Edward, Sean, Joel, Julio, Wyatt, Daniel, Will, and Corey.

Customers describe jobs that start with thorough checks under houses or around properties where techs point out problem spots with photos or explanations. Common fixes cover webs left behind on prior visits, active termite areas, heavy ant trails, carpet beetles, and rat problems near pets. Outcomes include fewer bugs seen after treatments, clean work that leaves no mess, and plans adjusted on the spot for what each home needs. Names like Jose walked through ant methods step by step, Braden laid out termite steps under the house, and Joel cleared webs while using a milder plant-based spray.

Technicians show up within promised windows or call ahead when running late, text thirty minutes out, and stay until the full job is done. They explain pricing or findings without pressure, work carefully around dogs or kids, and keep properties orderly after finishing. Service runs on recurring schedules with follow-up visits, and reviewers note the same techs returning for ongoing care. Communication stays direct from the office and field staff, with updates on arrival or extra findings during regular stops.

The company holds a 4.9 Google rating across 2800 reviews, where people keep mentioning the same points on detail, politeness, and results that last months without new issues. One lower review noted a shorter visit focused more on sales than inspection. DIRT Score 4.9 from 2800 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“*Update- Bryana followed up about my dissatisfaction and sent Mike (a manager) out to do a service. Mike did a very thorough job removing all webs and addressing problem areas. Both Bryana and Mike have given us 5 star service and we are incredibly happy. Original review- Waited an hour and a half after my 4 hour window for service provider to arrive, no call or update or apology for being late. Then he left and webs still remained. I called back and was told I would have to wait a week for another service and then finally after asking if service provider could come back today since he had just left after waiting for manager approval I was told he would return. An hour and a half later he returned but did not announce and still left the webs I had complained about as well as webs all over our outdoor sofa I had asked to have done. I appreciate him coming back but being that this is a quarterly service I would expect the technician to be thorough and take his time. He was at my home for a max of ten minutes between both services today and nothing was really done. See attached photos.”

“Eric has serviced our property a couple of times and he’s been great. He was very informative and patient with all of my questions. Eric also inspected our property while doing recurring service and reported important findings that needed our attention.”

“Braden was knowledgable and professional and walked me through exactly what are issues are regarding termites. I felt like he listened to our needs and came up with an appropriate treatment plan. He took his time and explained everything in detail, including pictures pf the problem areas under the house. He is kind, courteous and respectful!”

“Jordan went above and beyond an exceeded my expectations. He was very communicative about hhis arrival time and also called to let me know he was running late but that I was still on his route for today and he assured me my home would be serviced. I really appreciate how communicative and polite he was. When he arrived, he already knew what issues I was experiencing and asked if there was anything else of concern. He did a very thorough job. I would love to have him as the technician for all future visits. Definitely a star employee for your company.”

“Jose from HomeShield Pest Control was on time, thorough, and took the time to explain the methods he would be using to combat the ants in my home. He explained that he would spray the interior baseboards, apply a gel to attract the ants so they could carry it back to the colony, and treat the exterior of my home as well. He carefully worked around the property, focused on the problem areas, and left everything clean when he was finished. I appreciated the extra time he spent explaining the process, and I’ve already noticed a significant reduction in the number of ants inside my home. Kudos to Jose for his professionalism and attention to detail. I hope he returns for future treatments—I’ll definitely be requesting him.”

“Have had a great experience so far! They were great working with us when signing up with services and scheduled our first stay promptly. We had Brandon come on time and spray the property inside and out. He did a great job and took a lot of care, especially with pets in the home. Would definitely recommend!”

“Gary provided a great service today! Gary communicated what time he’s coming. Very informative, professional and friendly. We always had a great experience with homeshield technicians and their customer service support team! We been using this Company for over a year now and they never disappoint us.”

“I had an excellent experience with HomeShield Pest Control. Alan, the technician, was prompt, courteous, and extremely professional. He removed a deceased bird from my backyard with great care and respect, which I deeply appreciated. His conduct and the company’s service quality have earned my complete trust. I confidently recommend HomeShield and won’t rely on any other pest control provider for my home.”

“Had inspection with Randy...he was fabulous! Very thorough and professional. Extremely understanding and willing to work with us and motivated to take care of our situation! Next we had Edward come out to start our service contract and he was equally awesome! Our experience thus far ... amazing! Very polite, courteous and detail oriented individuals.”

“Sean texted me 30 minutes out. He covered EVERYTHING !!!! Even did the window frames and top to bottom of all trash cans. Aptive has really improved there service, so happy we're back with them again,”

“Joel from HomeShield Pest Control was excellent! He was very professional, thorough, and did a great job treating our home. He carefully sprayed all the necessary areas and even took the time to remove all the spider webs around the property. I also really appreciated that the solution they use has a pleasant plant-based smell, unlike the harsh chemical odors from other pest control products. His attention to detail and care really stood out. Highly recommend Joe and the team for anyone looking for reliable pest control service!”

“This was my first experience with a pest control company and Brandon the technician was great. He was personable and considerate as well as being knowledgeable and thorough. Really good customer service by Brandon making this a pleasant experience.”

“Julio is exelent technican ! Always does very detailed job and good with the animals. I have two small dogs. We had a problem with ruts, Julio helped us to resolved this horrible situation. Thank you to Home shield and Julio! Tanya Starr”

“I had one good experience with Homeshield in 2025 when they did a thorough inspection inside and outside the home, and did a one time treatment for termites. I scheduled another inspection this year and while the person who visited my home was polite and professional, he did not inspect the home. He came inside my home, and stayed for a maximum of 15 minutes explaining pricing. He even mentioned that I could’ve gotten that information over the phone. I was expecting an inspector, not a salesman (before he left, the gentleman gave me his business card and it said “sales professional”). Unfortunately, I was disappointed with their service this time around as I didn’t get the service I scheduled an appointment for, and will be going with another company from now on.”

“This was our first session with Home Shield and overall I am pleased. I was told their might be some critters that still come out for a week or two, but they are coming out to die. Once this period was over I have not seen any carpet beetles. I also love I haven't seen ants, or hardly any spiders (there have been a few small ones). I'm very happy with Brandon and his level of service.”

“We had a wonderful experience! Zavier was professional and communicative throughout the entire process and just lovely overall! Feel like our home has been substantially covered. Would recommend!”

“Wyatt arrived on time and is one of the most knowledgeable techs. He met the moment with skill and professionalism. Wyatt did a very thorough job. Thank you WYATT!! He is now our regular tech. We highly recommend HomeShield. We haven’t had any bug issues in the months since HomeShield has been coming. Want pest free - call HomeShield!”

“We recently hired this company for termite treatment, and I couldn’t be happier with the service. The technician Daniel was extremely professional, knowledgeable, and courteous from start to finish. What really stood out was his attention to detail and genuine care for doing the job right. He arrived on time, worked efficiently, and left everything clean and orderly when he was finished. It’s clear that he takes pride in his work and values his customers.I highly recommend him to anyone in need of termite extermination services. Excellent customer service, honest communication, and top-quality work. Five stars all the way!”

“Got a new technician come out to spray today. Not my usual guy and zim super resistant to new people because my normal guy is super good not 1 bug gets within a mile radium of my place with my usual technician hahaha. My new Guy Will though, will give my regular guy a run for his money. Super stressful move to the new place and all I see are cobwebs everywhere he not only offered to clean them all but did a really good spray I watched him and explained that I could request an assessment on the place as well. Super knowledgeable super friendly and super patient. I felt terrible but dont have good parking at my new place so he had to park down the street and walk to meet me and was still so nice even though its kinda hot. They consistently have technicians that go above and beyond and are so nice and friendly and knowledgeable. I didnt just get lucky with Julio it seems. They just simply train amazing service here on top of having a great product. Ive had them for years and will never not have them. I moved one time and decided not to continue this service and it was the most miserable year of my life with every kind of spider species you could think of in every color of the rainbow ”

“Great service! Corey, the technician is polite and answers all my questions. He gives me a heads up when he’s arriving to service our house.”