Smart Pest Control

Smart Pest Control runs pest control work from an Irvine office for homes and businesses across Orange County. The company has stayed locally owned and operated since 2018 with prevention plans as the main approach. Services include year-round home protection, termite treatment with fumigation and reports, commercial setups built to fit operations, plus handling for rodents, mosquitoes, fleas and ticks. Free inspections and same-day service come standard along with a re-treatment guarantee when needed.

Reviewers describe jobs such as clearing stubborn ants from kitchens in under a day after one visit. Others mention quick fixes for flea infestations in apartments or rodent issues on patios that required fast removal. Technicians named Juan, Robert, Dillon, Raul, Kerem, Jerimyah and Cole get called out for arriving on time, covering both inside and outside areas, explaining the steps and leaving properties clean. Bi-monthly visits show up in several accounts as keeping problems from returning over months of regular work.

The company keeps appointments moving with same-day responses from the Irvine office and updates customers on scheduling. Service reaches multiple Orange County spots with calls handled at the listed number. Reviewers note technicians show up in uniform, use protective booties without prompting and respect homes by asking about plants or areas to avoid. A few accounts mention slower callbacks after initial service or short visits that left some spots untreated.

The business carries a solid record built on repeated praise for technician thoroughness and fast results alongside scattered notes about jobs that showed little change or communication gaps. Google lists strong marks from hundreds of reviews while recurring comments focus on clear explanations and property respect during treatments. DIRT Score 4.7 from 608 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Juan is the reason I’m leaving this five-star review. He is an exceptional technician and exactly the kind of person you hope a company sends to your home. He is always on time, professional, incredibly knowledgeable, and takes the time to explain what he’s doing and why. We recently had a stubborn ant problem in our kitchen. Juan came out, treated it, and within 12 hours we went from seeing ants everywhere to not an ant in sight. He even showed up with booties without being asked, which is a small detail but says a lot about how respectful he is of our home. Smart Pest has also been fantastic to work with. They are very communicative about appointments, and I especially appreciate that they always follow up by text after a service to make sure we’re happy. Great service is one thing, but having a technician you know, trust, and are genuinely happy to see show up at your door makes all the difference. Juan is outstanding and a huge asset to Smart Pest.”

“My Technician Robert was great! He came out same day to handle a pest Infestation. He was prompt, thorough, and knowledgeable Will definitely work with him again if they need arises”

“Scam. If this company comes to your door and offers you service, let this be a warning. They ensure you that they are a professional and thorough when they in fact or not they came out twice to my property and I saw no difference in anyway. Brendal contacted me regarding my dissatisfaction and insisted on payment even though I spoke to several of his employees expressing the fact that their services did not work. Please do your research if you want good quality pest control.”

“Dillon was on time, in uniform and very professional. The service was thorough and complete. I would recommend switching to Smart Pest Control for your home.”

“This is my first time using this company. And so far im very pleased. Raul showed up on time. He is very Courteous, very thorough, and very hardworking. I hope things remain this way and that the pest go away and I will be a long time customer. Jack (the owner I think) went above and beyond at getting someone out to our home quickly. Thanks Jack and Raul, you guys are a great team. If you are reading this review, you will not be disappointed in choosing this amazing company. Customer service is top tier!!! Thanks again Smart Pest Control 😃 9/24/24 (update) Just had Brian come back for our bi-monthly service and WOW this young man is amazing at what he does, very very thorough. I LOVE THIS COMPANY. If you are in search of a pest control company look no further!!! Updates 8/26/25 Still using this company. Cole has been nothing short of amazing. If you are looking for a great pest control service do yourself a favor and give them a try. Update 5/26 There was an issue today , but it was as handled professionally by the company, thanks Olga and Logan 😊 Then Dillon arrived and preformed my service and he was excellent. He listened to my needs and met them. If you are here because you”

“Quick scheduling and service. Friendly and informative. My apartment was flea-ridden and within a day I was able to walk around my place comfortably again.”

“HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called, left call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband’s calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, ”

“Dillon did a great job addressing our concerns on the inside and outside of the house. He was very polite and knowledgeable. He asked questions about which plants we wanted sprayed rather than making assumptions about which were edible.”

“Dillon was very friendly and a good communicater. Seemed knowledgeable and thorough. Thus was our first treatment, so we can't comment on the result yet.”

“For my today’s service appointment, the technical said when he finished the job outside, he will let me know, after that he would come inside and do the rest of the job. But he was here for no more than five minutes, just applying treatment on one exterior wall and spraying chemicals on one side of the backyard. Then he left without leaving any information. Please let me know will he come back? Because He didn’t finish the work, I will never pay for this time.”

“I have been using Smart Pest Control for a few years now, and our technician does a wonderful job servicing our home outside as well as inside when needed. He listens to areas to avoid as well as areas that need focus. I definitely recommend Smart Pest Control.”

“So happy I was able to talk to our technician today! He went above and beyond, checking different areas for rodents, and making sure that I was happy with service. Listen to my concerns, and did everything he could to address them. Thank you!”

“He spent 10 to 15 minutes here and really just brushed the inside of the patio covers. I don’t think he checks the sheds or any of the grounds. I’m not sure if he checked the rodent traps?”

“Kerem is a Excellent "Technician" the man is a Superb professional. I don't do reviews and I'm not easily impressed, but the man is truly, a person who impressed me. Thank you Kerem, for taking care of my family and I with your outstanding service. 👊🏾”

“I found Smart Pest on Thumbtack, they responded to my request in less than 30 minutes and set up and inspection for the same day. Drew did the initial inspection, he was very knowledgeable and thorough. Raul and his trainee performed the service only days after my initial inspection. Raul was very friendly. He explained everything very clearly and was very quick and efficient with the service. Chris treated my house on one of the follow up visits, he was quick with the treatment and fun to talk to! Ryan did my latest treatment (Dec 4) and was very respectful and quick! Great job.”

“Juan our technician is always friendly and professional. He performs thoroughly and always communicates what he does. I'm happy with the service.👍”

“Today, Smart Pedt came to remove a dead rodent from my patio after calling to request assistance!!! VERY GOOD response and Customer Service, I would highly recommend this company if you need this type of service. I am VERY satisfied w/Smart Pest Control. Jon, Irvine”

“Jerimyah was great. Any treatment inside house, outside around house and grass. Very respectful of property, fully explain what he was using and why. Job well done. Thank you Jerimyah. I will add that all experiences I have had with SmartPest staff has been exemplary.”

“Had a great experience with Smart Pest Control. The technician (Cole) was very helpful and took the time to explain everything clearly. He was also extremely thorough in dewebbing around the house. Really appreciated the care and attention to detail—highly recommend”

“He was here from 8:05-8:09-4 minutes. (I have 3 ring cameras so can track movements around the house). He brushed very little, squirted very little. Very disappointed with the treatment. Also, did not receive notification from Pest Smart that treatment was scheduled for today!”