Alamo Termite & Pest Control

Alamo Termite & Pest Control handles pest control work out of Carrollton, Texas. They cover general pest control along with termites, rodents, bed bugs, ants, roaches, spiders, fleas, and wildlife removal. The company offers same-day and next-day service plus free inspections, and customers reach them at 214-302-9680. Service covers Carrollton and nearby spots in the Dallas and Fort Worth areas including Garland, Irving, Arlington, and Plano.

Customers call them for rodent problems such as holes near roofs that Talon sealed or ongoing exclusion work that kept mice out over multiple years. Termite jobs include inspections by Dan Matthews and treatments started by Jay R. after renovations exposed damage. Other calls cover flea treatments that cleared issues for good, ant problems fixed on regular visits by Mike, and detailed bed bug or spider assessments by Cody and Troy. Reviewers note Clayton and Erick C. handled urgent estimates and service with clear explanations, while Alfonso and Leland showed up on time for thorough checks without pressure to buy.

The company schedules inspections quickly, often the same day, and keeps in touch through office staff like Jessica Ramirez, Patricia, Shawna, and Alexis. Reviewers mention fair pricing on combined pest and termite plans plus reliable follow-up over two or three years on different properties. Work happens in attics, around foundations, and outdoors, with techs like Gary and Chris Pena answering questions on the spot and adjusting plans when needed.

Most reviews praise the technicians for being detailed and the results for lasting, though a couple note rushed follow-up visits or price jumps after the initial period. Google shows 4.8 from 405 reviews. DIRT Score 4.7 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Talon is very professional and does a tremendous job. He sealed some rodent holes near sunroof and around roof. Very good pricing! 😊 happy with work”

“I’ve been with Alamo Pest Control for over a year and they have done an amazing job at keeping rodents out of our property. Their technicians and office staff provide the best customer service. When I called customer support, Jessica Ramirez was more than helpful in answering my questions and helping to fulfill my request.”

“I wanted to acknowledge for the incredible support they provided for my daughter and our family during a very stressful situation. From the moment we called that morning, we were met with warmth, professionalism, and top-tier customer service from Patricia. Hearing the distress in our voices, she worked quickly to have Clayton — whom we now call “the closer” — come out and assist with an estimate and explain the services the company could provide. Clayton was kind, reassuring, and made us feel like everything was truly going to be okay. Then came the day of service with Erick C.. This young man was superb — extremely detailed, precise, professional, and caring throughout the entire process. He understood all of our concerns and made sure we felt comfortable and informed every step of the way, including what to watch for moving forward. Both Erick and Clayton started conversations with, “Okay, I have good news and bad news,” but even the difficult news was always followed with reassurance and confidence that the issue could be handled. That level of honesty, compassion, and customer care meant everything to us. Thank you, Alamo Pest Control, for treating our family with such care ”

“I’ve had a horrible experience with Alamo. They have great inspector / sales people, but when it comes to actually completing the service, it was done hastily and incorrectly. Another inspector confirmed this and I’ve had an impossible time getting them to reply much less come out and install it correctly for weeks.”

“I have used Alamo for 2/3 years and even on two different properties and they have always been helpful and reliable in any problems I have had. Jessica Ramirez has been especially helpful in any changes needed to my services.”

“Alamo Pest was exceptional! Especially Gary who came out to do the inspection. He was incredibly helpful & very respectful.”

“Dan Matthews inspected my home for termites and rodents, and we got a great deal for pest control + termite. Dan was easygoing, friendly, and knowledgable and gave all the options that would best fit our financial situation and termite situation. I definitely recommend Alamo as it has competent and friendly people to assist you. Even Alexis, the person taking appointments, was welcoming and friendly.”

“Alamo Termite & Pest Control has been a great company to work with in battling those pesky Texas pests! Unfortunately, we are moving out of state, or we would have continued to use Alamo Termite & Pest Control for their prompt and professional service! Jessica Ramirez and team were a pleasure to work with.”

“What a great experience. Let me start by saying that I did not purchase their services as I wanted a quote to show my apartment complex the issue I’m dealing with, but, if I had my own place I would have definitely hire their services. The main reason was because the technician that came. His name is Cody. Extremely knowledgeable guy, courteous, professional and through with his explanation. Even though I explained that I was probably not going to hire them (apartment complex should take care of my issue) he still took time to explain everything to me so I can take my case to the corporate office. I would hire Alamo to get a Cody’s work no questions asked and I know I would have peace of mind at the end … I’m very thankful for his assessment today and, if my apartment complex don’t solve the issue I’m calling Alamo and will request Cody to work on my issue. Very thankful to Alamo for hiring and equipping his staff with such great professionals. Recommend !!!!”

“Perfect! The technician was very knowledgeable and professional. He thoroughly checked out my attic and explained what he found that could be ,the access point for the mice. He was kind and patient and answered all my many questions. My experience with Alamo couldn’t have been better. Many Thanks to the Alamo Team!!!”

“Alamo is a great company and we're been very happy with their service for years!! Their services are great and the chemicals they use are very effective! Also, I have to shout out to Leland our route technician, he is a hard working man that goes above and beyond at his job, yes also very nice and very respectful man.”

“Renovations uncovered a termite issue that we were unaware of so we called Alamo Pest Control since we had used them before. The company rep that came out (Jay R.) was very eager, helpful and professional when it came down to exploring all of the options we had to take care of the issue. The costs of the services were very reasonable and in line with what I expected. Also Shawna and the rest of the office staff were very patient with me as I had to reschedule many appointments due to my contractor not completing his end of the bargain and getting to a point that would allow Jay the opportunity to finish the treatment he had started. Overall Alamo provided me with a good experience and I would recommend them for your pest control needs.”

“Alfonso was great! He came earlier than expected and gave me a very detail assessment and a great price if or when I want the service. No pressure to buy. I’m definitely using Alamo !”

“The whole experience was amazing!!! I called in and scheduled for the same day, which is great on it's own. The prices are good, and the people at Alamo were amazing. From whom i spoke with to schedule and the tech that came out and explained everything to us. I will definitely be exclusive to Alamo for all future needs. I recommend Alamo as a great cost, customer satisfaction, and excellent results option. Have not seen anymore spiders or water bugs coming in from outside.”

“We originally enlisted Alamo to treat a flea problem we had in November of 2019 and immediately signed up for their ongoing services, Defender Plan, as it was a better long term deal and provided peace of mind going forward and our flea issue is no longer. A day ago our contractor discovered termites while working on the exterior of our home. Alamo was promptly at our home the following morning to inspect. We worked directly with Chris Pena and wanted to highlight his awesome customer service. He was super respectful, was wearing a face mask, answered all our questions thoroughly and presented us with our options. We appreciated him taking his time to explain and help us understand what will be taking place to address the termites while offering his expertise and insight. He really brought a sense of relief after receiving such not-fun-news from our contractor. We highly recommend Alamo and Chris Pena all around!”

“I recommend looking elsewhere before using Alamo. We’ve been using them for the past couple years and have been happy with the service up until their most recent visit. The prices had nearly doubled, which we initially did not have an issue with due to having success with them in the past. We had a treatment done on 6/7 and after giving it a couple weeks, we did not see any improvement. I called on 7/29 to let them know we were still having issues and was told we were out of our warranty period. Their website states ‘100% satisfaction guarantee within a reasonable timeframe’. We were told if we would have called 2 weeks earlier, they would consider this reasonable and that our only option now is to pay for another treatment. Several other companies in the area offer a 60 day warranty period right off the bat, without using language that can be interpreted to their advantage later.”

“Very pleased with the service I received today. First time using a pest control/service. Selected Alamo based on reviews and numerous recommendations and I am pleasantly impressed. I was lucky to have Troy as my Technician and couldn’t be happier. Troy was thorough, professional, efficient, and Alamo earned my business because of him. Highly recommend.”

“We found Alamo pest control after having a bad experience with a different company and I am so glad that we did. I originally thought this was going to be a quick one and done job where the agent leaves without informing you about anything. However, Cody was absolutely amazing, professional, and what’s even better, he provided outstanding customer service with a fun sense of humor to add. Not only did he hear us out on what we were facing with, but he took the time to break down what was happening and why, and he even pointed out where the pests were coming from. He also explained how the 12-month contract works and answered any questions we had. It’s truly rare to have outstanding customer service and professionalism altogether. Thank you so very much, Cody! You were such a Blessing for us when you helped us out.”

“Alamo Pest Control has been great. We rarely have bug problems and the communication is wonderful. We recently had an ant problem mainly in our laundry room. We let our technician Mike know on our regularly scheduled visit and he took care of the problem right away. We haven't had ants since. Thank you for your customer service and Mike our technician was great!”

“My overall experience with Alamo Pest Control was top-notch! From the moment I scheduled an inspection to the actual treatment being applied I felt like an important customer. Our technician Cody was very knowledgeable and answered all of my questions regarding our pest problem. He arrived on time and was thorough in the treatment application. If you have a pest-problem, go with Alamo!”