Aruza Pest Control

Aruza Pest Control handles pest control work from Carrollton, Texas. They cover termite control, rodent control, roach control, mosquito control, ant control, spider control, wasp control, flea and tick treatment, bedbug service, carpenter bee work, and outdoor fly reduction for homes and businesses across the Dallas area. The company lists crawl space moisture control, dehumidifier installation, pest control insulation, home health inspections, and rodent exclusions among its offerings.

Customers describe techs handling yard and interior sprays for ants, spiders, wasps, and other bugs. Wesley Worley and Wesley covered problem spots in yards and homes while explaining the chemicals used. Raymond handled regular visits that kept properties wasp-free and pest-free for over a year. Venant and Venant Lamil treated wasp nests, ant hills, and exterior areas, then explained findings before leaving. Dimitre sprayed for bugs and ants while securing gates behind him. David and West Worley removed nests from roofs and gutters and treated patio areas after rains.

Techs show up on time for monthly or scheduled stops, explain the work clearly, and finish with proof of completed tasks. Service runs in the Dallas region with regular maintenance that keeps bugs from returning. Some customers note the office has cancelled or rescheduled appointments with little notice and raised prices without warning, while door-to-door sales efforts have drawn complaints about pushy tactics and missing permits.

Reviewers give the company a 4.5 rating across thousands of entries, with frequent mentions of thorough tech work and clear explanations alongside scattered notes on office communication and billing changes. DIRT Score 4.5 from 3669 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Wesley Worley completed our Aruza service and did a great job. He arrived on time, explained everything clearly and was very professional throughout the visit. He made sure we understood the process and what to expect moving forward. We appreciate his thoroughness and attention to detail. Highly recommend!”

“I want to thank Aruza Pest Control and especially Raymond F. for the outstanding service and continued maintenance of my home. For over a year now, I have been completely pest-free, and the peace of mind that comes with that is invaluable. What I appreciate most is the reliability of the regularly scheduled service and the attention to detail Raymond brings to every visit. He consistently goes above and beyond to ensure my home remains wasp-free, which is especially important because I am severely allergic. Being able to enjoy my yard and go about my daily life without constantly worrying about wasps has made a huge difference. Thank you, Raymond, for your professionalism, dedication, and excellent work. And thank you, Aruza Pest Control, for hiring such knowledgeable and dependable technicians. I highly recommend your services to anyone looking for effective pest control and exceptional customer care.”

“The initial service was excellent! Our technician, Wesley, did a thorough job at covering all problem areas in both the front and back yard, as well as the interior of the home. He did a great job of explaining the chemicals he used and their purpose. I look forward to seeing results and hope to continue to receive the same high level of service in the future!”

“The pest control person was great! The office? My appointment was cancelled a couple of weeks ago. The only notice that I got was when the pest control guy texted me that we had been removed from his list. No one from the office contacted me to let me know that the appointment had been rescheduled. So when I got the 30 minutes notice today it was a complete surprise. Your office needs to do better.”

“I had another great experience with Dimitre, my technician today. He always does a thorough job spraying my yard for bugs, ants, spiders and wasps, and I really appreciate how consistently he latches my gate when he’s done as I have pups. It’s a small detail, but it shows how respectful and attentive he is. Excellent service every time!!”

“Treated exterior. The service pro venant Lamaine did an excellent service. Thank you.”

“David did a great job! He explained to my husband everything is was going to do and was so very polite too! Certainly a great assest to your company!”

“Technician did a fantastic job. He’s very thorough. Explained everything clearly I felt very comfortable with him moving around the house doing his thing in upon completion of each task. He advised me and showed me evidence that everything was completed. Stellar work.✅”

“As always, I’ve had nothing but positive experiences with Raymond and Aruza. My last service was no different. Raymond was very kind, helpful and very patient. The bugs have remained gone and I’ve enjoyed my yard all summer. Raymond from Aruza always takes really great care of us. I appreciate that in a business.”

“I was pleased with my monthly service today. Raymond listened to my current bug issues and took care of it. He was friendly and courteous. I appreciated the good service.”

“Raymond came out to service my house and he was very thorough and I hope he’s my technician from this point on. He seemed to have quite a bit of knowledge and carried about his work. His work ethic means a lot to me.”

“Always come out and do a great job. I let them know about the wasps nest that have popped up around our shed and he took them out without any hesitation or question. Great service. They've also took care of a couple of large ant colonies since I started the service and always re-apply the bait when they do their regular visits.”

“Venant did a excellent job. He is so thorough and detailed with his work. He explained everything clearly, showed areas to look out for and made ot easy to understand. You definitely employ a great individual and I am super happy with his service today.”

“I had never heard of this company until today. The door to door salesman started out professionally. Every time I told him no he ignored it and tried to sell me more services at a cheaper price, because his truck would be parked next door. So at least his training to over come objections worked. But clearly the training on listening didn't happen. After the third or fourth firm no I finally had to inform him that the city requires permits to sell door to door and he clearly didn't have his badge displayed. If he kept talking, I would report his company to the city. If you are going to expand into other cities, at least check to see what the requirements might be. More importantly train your sales team that no means no.”

“Jalon & Chris were on time and started taking care of business. Both gentleman were professional and did not talk about to much to take up time. Will have them come out again.”

“I have had the worst experience today with billing section as far as customer service is concerned. This company has been servicing my home for over 5 years and all of a sudden they increased my bill by $5 and did not think it was necessary to let me know as a customer ahead of time. So after they serviced my home today I was automatically charged $5 extra than what I used to be charged. I didn’t notice it right away. So after the technician left I noticed the charge on my acct and I was not happy about it because I am on a disabled income. So I called customer service and tried to get assistance. Both reps named Kayla and Misty were not helpful at all and refused to allow me to speak to a supervisor. Kayla advised me that supervisor was in a meeting and will call me back in 30min. Then the next rep misty when I called and tried to explain my issue with her was dismissive and nonchalant. She kept telling me that the bill says that Aruza can increase the bill anytime they want. I told her I don’t have a problem with that but I need to know when they do decide to make the change so that way I can make sure I am financially prepared for it. The rep still did not understand ”

“The service is good, but they increased my price without any notification. I’m enrolled in automatic payments, so I only noticed after the payment amount went up. I called customer service to ask why customers were not notified about the increase, and the associate simply said the contract states that pricing may be reviewed periodically. That was the only explanation given. He also mentioned that my increase was smaller than what other customers received, meaning some customers experienced even larger price increases without notice. This is not right. Customers should always be notified when prices go up.”

“Venant was very thorough, informative and performed the services I requested. It was his first time coming to our property and I was impressed with his efficiency and friendliness.”

“Venant Lamil did a great job with the pest control today. He talked to me as soon as he got to the property and ask me about any concerns that I had before going around the house and yard dealing with wasp’s nests, ant hills and the like. He knocked on my door after the service and explained what he found and did. Overall an excellent experience.”

“West Worley from Aruza did a great job. There were a couple of wasp nest between my roof and the gutters, he took and cleaned them out and looked for more. I had some ants come up on my patio after the weekend rains and He sprayed the entire seem across the concrete patio.”