Lawn Sense

Lawn Sense operates from Colleyville, Texas and handles lawn care along with irrigation equipment supply and pest control services. Their listed offerings cover sprinkler system installation, repairs to heads and leaks, fault locating, inspections, winterization, backflow repair, maintenance plans, lawn fertilization, weed control, pre-emergent treatment, lawn pest removal, disease treatment, and outdoor lighting installation. The business has maintained operations in the area since 2017 and lists a local address on Village Lane.

Customers describe problems such as loss of pressure in specific zones, damaged irrigation pipes near sidewalks, leaky stations, and solenoid issues. Technicians including Marlon repaired pipe damage over several hours and added a Rachio controller with efficient nozzles for better coverage. Others such as Tristan restored systems after quick diagnostics, Joseph assessed multiple issues and provided itemized quotes without pressure to complete everything at once, Erick performed thorough inspections while discussing tree needs, and Eric Reed fixed leaks in under an hour while catching additional unseen problems.

Scheduling occurs through the website or phone with immediate text confirmations and arrival updates. Appointments often book for the same day or next day, with technicians arriving on time and completing work in under an hour in many cases. Reviewers note transparent pricing on diagnostics though one repair carried a high fee for short labor, and the company reaches customers across Colleyville and nearby locations with flexible timing and follow-up messages.

The Google rating stands at 4.9 though drawn from zero reviews in that listing. Reviewers repeatedly note straightforward online booking, knowledgeable technicians who explain options clearly, and reliable fixes that restore function without unnecessary upsells. Common topics include responsive phone staff, prompt arrivals, and detailed system checks that address both reported and hidden concerns.

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“Lawn Sense sent Marlon out to our home to trouble shoot loss of pressure in our front yard zone. He did an exceptional job finding damage that a Spectrum crew did to our irrigation pipe that runs near the sidewalk. Marlon spent at least 5 hours repairing that issue while upgrading our system as well to a Rachio Sprinkler Command Center that my husband can monitor from his smart phone. Also we upgraded to efficient water nozzles that save water as well as keeping our flower garden and lawn watered better by low, middle and high streams instead of just high mist that old system provided getting caught in wind and blew away with out excellent coverage. We chose to do their monthly membership which provides Spring and Winter checks. Highly recommend!”

“I needed some irrigation repairs done, so I booked online and immediately received a confirmation text about my appointment. Not long after, I got another text letting me know that Tristan was on the way. He was extremely knowledgeable, professional, and got my system back up and running quickly. Highly recommended — I’ll be using them for all my future irrigation needs.”

“Scheduling my sprinkler repair service through Lawn Sense’s website was a straightforward process, and I like that it showed the diagnostics cost, so no surprises there. I’ll give an update based on the repair experience once the technician comes here. Update: Joseph the technician came this morning, assessed the sprinkler system of the house, and gave me quotes for every issue noted without pressure to fix it all at once which i appreciated. He was polite and got the job done in less than an hour for a reasonable fee. All the members of this company I’ve interacted with so far have been pleasant. I found them yesterday and was thankfully able to have a technician come do the repair this morning.”

“It was super easy to schedule my appointment. The diagnostic price was lower then a few of the other companies I called. Looking forward to getting some help. They even sent a cute little video about what to do if you aren't happy with the service.”

“The scheduling experience was very easy and the team was very accommodating to my schedule. Communication was immediately set up after the booking to keep me up to date on the repair appointment.”

“Lawn Sense technician Erick did a thoughtful inspection of my irrigation system and went above and beyond and discussed what my trees required. He was transparent and would highly recommend. Scheduling was easy and simple and I was able to track arrival of the technician. They arrived promptly.”

“Called to schedule service at 9:30PM and answering service was very kind and took all my information. Next morning at 8:15AM a lovely person was calling to schedule my appt and understand any issues. Very smooth process and really appreciated the professionalism!!”

“Eithan was very professional. Diagnosed the issue and was able to fix the issue. In all honesty, the $485.00 price tag for less than a half hour of talk and work was a hard pill to swallow. Especially when no outside parts were required. Service grate. Price very high. Certainly not Ethan’s fault”

“I saw Lawn Sense as in Facebook for free lawn estimate service. Immediately I receive a text and phone call. When I called the young lady who answered the phone was so nice and cordial. I can't wait to meet the service tech next week. Hopefully, the service repair is not to expensive and I am able to do business with Lawn Sense.”

“I found Lawn Sense through The Good Contractors List and communicated my needs via email on a Sunday evening indicating that they could contact me via any method. They reached out to me early Monday morning via text messages and we were able to schedule an appointment for one of their technicians to come that Wednesday to evaluate my sprinkler problem. I found their scheduling process to be very convenient and thorough. Bryan I.”

“The scheduling process was so easy and they were super friendly. I especially loved the hold music, as it was a creative parody of a well-known song with respect to waster systems. Very unique!”

“I contacted Lawn Sense by phone and the person who answered was very friendly and helpful. I had my appointment scheduled for the next day within 5 minutes and received a text message within a minute confirming my reservation. I was very impressed with their customer service”

“Very pleasant and competent person scheduling our appointment. She was able to arrange a good time and date that enabled me to be available when the technician would arrive. Very professional.”

“Eric Reed came this morning and addressed a number of issues for us. He also diagnosed a problem that we had not seen and took care of that for us efficiently and effectively. He is professional and is a wonderful representative for the company. We would highly recommend this company and Eric to anyone!”

“We were in a bind and they did everything they could to get us an appointment same day. Thank you for your friendly service and understanding”

“Lawn Sense was very easy to schedule with. They were able to get me on the schedule for the next day and clearly explained the next steps. Very friendly and professional.”

“The representative in scheduling an appointment for my irrigation repair was very friendly and helpful getting me set up with a technician as soon as possible. I was also impressed with the follow up text and email confirming my appointment and what to expect.”

“Eric Reed your outstanding customer service has been much appreciated. Lawn Sense, you've got yourself a top notch employee. Eric is customer focused and patient when answering any service questions asked. Eric, also provided additional important maintenance services and other available products for my next service request.”

“Eric Reed did an outstanding job on my sprinkler system today. He correctly diagnosed a leaky station and had it repaired in 40 min. Great job.”

“My first experience with your business today was mixed. On the positive side, you were quick to respond to my inquiry and were able to get a tech out to my home today. After the tech completed his review, he advised me that my master valve would have to be replaced even though the issue was the solenoid. When I asked why he couldn't simply replace the faulty solenoid, he replied "we don't do that." Honestly, that's not a very good answer, especially when the new valve cost was in excess of $500! That leads to my next concern ...... when I look at the cost of the Rainbird master valves online, the high end for home systems is $150, though I'm sure you purchase these for far less than an individual consumer would pay. So how does the 30 minutes of labor with a new valve end up with a total charge of over $500? I suppose I should have called other businesses to get quotes from them, but since I had just returned from the hospital with my wife following surgery, I didn't really feel like doing any more calling around. I can't really recommend your business to others when it feels like I was taken advantage of by Lawn Sense. As a senior, I guess I need to be more vigilant .....”