EnviroGuard Pest Control

EnviroGuard Pest Control handles pest control work in Converse, TX. They send out technicians for regular treatments aimed at scorpions, ants, mosquitoes, fleas, gnats and bees on residential properties. Reviewers note monthly or quarterly visits as part of their service plans along with follow up calls when issues persist. Specific technicians mentioned across accounts include Solamen, Seth, Armando, Albert W., Skyler, Erick Vela, Nicholas, Joey, Adam Lopez and Roel.

Customers describe jobs that involve scorpion sightings in homes with children, recurring ant piles inside and outside after several visits, mosquito spraying, flea problems and gnat treatments. Some report that initial sprays showed limited results so additional monthly checks were needed to address the same pests. Positive notes focus on technicians who explained chemicals used, checked yards thoroughly for hills and nests and returned quickly when called about ongoing bugs. Others mention cases where service lasted only fifteen minutes or products failed to stop ants after six treatments.

They schedule appointments through office staff or apps and respond to texts or calls for extra visits with no added fees in many accounts. Reviewers note door to door sales that led to contracts with cancellation fees, occasional rescheduling mix ups and prices that some found higher than prior companies. Service reaches local homes with technicians described as respectful to property and quick to list what each treatment covers. Mixed feedback covers both locked rates for returning clients and billing problems after requested cancellations.

The company maintains strong marks overall but draws repeated comments on contract terms, product performance and sales tactics. DIRT Score 4.8 from 4351 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Service is great. Just not sure if it’s worth the pricing. Still finding scorpions after 3 months now. I’m fine with having to deal with it. It’s a process. But when coming across scorpions on my kids room is a problem. Being a contract for 12 months idk honestly. 🤔🤔 they do come every month to do their work. But if they don’t come regularly to check on clients and see if their products it’s working or something that we can do to improve or they. Service is great, people are great. Just money wise and being contract. It’s my issue.”

“I’ve been with Enviro Guard for a couple of years now, and both their customer service and overall service have been excellent. With little kids at home, it’s very important to me to keep bugs away, and they’ve consistently delivered. Their work is guaranteed, and if I ever notice anything, I can call them and they’ll come out as soon as possible to take care of it—at no extra charge. My experience with them has been nothing but positive, and I will definitely continue working with EG. Every technician they’ve sent has been respectful, helpful, and friendly. I highly recommend them 🤗 I was helped by Albert W. today, and he did an amazing job. I just wanted to share how happy I am with their service!”

“The staff is absolutely the sweetest. Skyler is amazing. I can text him and he responds right away. Armando did a wonderful job. I couldn't be happier. The prices are extremely affordable too. Definitely recommending to everyone that's needs an exterminator.”

“I just want to share our experience with Enviroguard. They are hard-sell, door to door pests who try to snare you into using their services. Their service is very sub par, and we are not happy. On or around April 13, they sent two guys out to canvas the neighborhood. They came to our door three times at various times of the day, and each time rang the bell and knocked loudly. They hung out waiting for an answer, ringing again. I am a very ill person, and getting woken up out of a deep sleep at various times of the day was intrusive and upsetting. I ignored them. I never respond to d2d sales. Unfortunately, they lurked around the neighborhood until they noticed my husband getting home. They then came up to him and told him that we have several neighbors who use their service and they want to add us as customers. Maybe I'm wrong but I doubt that. Anyway, they managed to talk him into using their services and had him sign their iPad without emailing or providing him a copy of whatever he was agreeing to. They promised to knock all of our wasp nests off of our eaves, kill any fire ants we have (we don't), spray the yard for all manner of insects, including moving planters and spray”

“Do not ever use this company for services. We received services from them back in March. The initial service did not make much of a difference, and we were told that we would need to continue treatments before seeing results. However, we found another company that offered similar services at a much lower cost, so we decided to cancel about one month after our initial appointment, which we had already paid for. Despite this, we continued receiving emails indicating that our services had not been canceled, and we kept being charged. When I called to address the issue, I spoke with Virginia and explained that I had requested cancellation months ago but was still being billed. Unfortunately, the conversation quickly became unprofessional. Virginia became rude and dismissive, and when I asked to speak with a manager or another representative, she refused to transfer me. Instead, she repeatedly interrupted me, mimicked my responses, and continuously said “right, right, right” in what felt like an attempt to shut down the conversation rather than help resolve the issue. I am extremely disappointed with both the customer service and the handling of my cancellation request. Being charge”

“I’ll be honest, I wasn't very impressed at first. We signed up for a quarterly plan last Saturday with Jade, who was very nice and professional, and she got us scheduled for our first appointment this past Tuesday. The technician, Erick Vela, and another guy arrived, and while they were nice enough, the service was horrible. They were in and out in exactly 15 minutes for both the interior and exterior of the residence. When I checked my cameras, you could clearly see a lack of care; one of them paid more attention to taking pictures of my dog than actually providing the service we paid for. After seeing the footage, I called the office. They apologized for the inconvenience and offered to send someone immediately. I scheduled them for today (Friday) to coincide with me getting back into town. Adam Lopez showed up at noon as promised, and he did an amazing job! He arrived with equipment the first crew didn’t even have and hit the entire property inside and out. He was professional, kind, and took the time to explain everything he was doing. Because of Adam’s great personality and work ethic, I decided to go with a 5-star review. I’ll definitely be staying with EnviroGuard as long as”

“Nicholas came to service my property & informed me exactly what my contact was, & it's not what I thought or was or informed it was. No foul on his part. But, one more strike to the company IMO. I received only mosquito spraying today, let's see how kuch it will cost. My last company cost me $75 a month, this company is costing me $107 a month & I've had to call back. So, Techs are great, the product - not a fan. The cost - not a fan! Stop asking me to judge on only the Technician - they are wonderful. They ladies in the office are wonderful. Prices & product need improvement.”

“Great and fast service, with friendly attitudes. Solamen made sure I had no problems, and addressed any issues before hand. Named and described each chemical being used in an eloquent and professional manner. Miranda was very informative and friendly, making sure to list everything they treat for, pricing, and how it is pet and kid friendly. Nothing felt too corporate about it, just honest workers, with charismatic personalities. I will definitely recommended them to friends and family.”

“Overall I have never had any huge issues with EnviroGuard!! My only issue recently is I called to push off services for 6 months, and they did that. I also told them to please give me a call before turning it back on, and they didn’t. Instead just set it up and texted me, then when I texted back to reschedule, they sent the guy any way. Again, I have no hate towards the company they are fantastic, just one hiccup.”

“Getting my appointment rescheduled was unnecessarily difficult, after the scheduling supervisor took it upon himself to change it without my approval—by the time it was sorted out, the original appointment time had already passed. He even suggested I call another company instead. Fortunately, Joey, the Tech supervisor, recognized the urgency of the situation and came out as soon as he could, resolving the issue and saving a relationship that has been in place since 2017. Joey deserves recognition for his excellent service.”

“I was sold on a no commitment trial my one of their door to door salesman back in April. I was told if I didn’t like the results that I could cancel. Well I was not informed that there is a $375 cancellation fee and just now I was debited this amount from my account. This company is a complete scam and preys on people who are in a rush or take the salesman at their word. If there was a class action lawsuit against them, I’d definitely take part in it. I want my damn money back!!!”

“Seth was amazing !! From smiling the second he came through the door to answering ALL of questions and being so educated about my property already !! Definitely have a great feeling about today’s spray and I hope to receive Seth as the technician again !”

“SOLAMEN WAS AMAZING. We left this company a year ago due to poor service and rates. We came back the service has been TOP TIER and the rates are locked and perfect. I want SOLAMEN to continue to come and take care of our house. He was perfect and made sure all our needs we taken care of.”

“Beyond disappointed, I was sold on a pest control service that did not work. After 6 treatments the ant piles continued to reappear. The product simply was not working ants continued to pop up all over the yard and inside the house. The person that sold me the product explained that the service would be by monthly Wich seemed good even tho the price was more expensive than my previous pest control. I was sold on the explanation that the system they used was more natural and not harmful to animals or children which is why I tried their product. A HUGE problem came from the omission of the mandatory 13 services. I was never told about it, I was handed a tablet to input the payment and sign. I was not aware I was signing a contract and the sales person never stated that. I did receive an email with a copy of what I signed however it got buried with emails. So technically I was notified of the 13 services by email after I signed. It is a very disingenuous and deceiving practice, with a product that never worked even after giving it 6 treatments. I had to pay a cancellation fee of $152. Your sells people are not being honest and upfront disclosing that you have to do 13 treatments or pa”

“I vented my frustration to Adam Lopez about the last technician that was here last quarter. I told Adam the last technician that I was having a flea issue and to make sure he sprayed well. I saw the technician wave his arm twice back and forth to spray on the river rocks. I found that to be very odd. Adam said you are supposed to spray every inch of the backyard. Adam sprayed everything in my backyard to include the sides of the foundation of my house which I was taken back because I’ve never seen that sprayed. I’m very pleased with Adam and I also asked him to talk to the billing office about my complaint and if he could recommend a discount for the last shitty service. We will see if that happens. I will ask for Adam to be me regular technician from now on.”

“Roel was thorough and extremely helpful. We explained all the issues we were having and he had a game plan to take care of it all. He took the time to look through our lawn for ant hills and such. Excellent service!”

“Seth was personable and knowledgeable. I reported a gnat problem and he knew immediately what to do. Received his recommended treatment and now have little to no problem. He asked me about a bee problem without my initiating the conversation. It must be the season for them. I appreciated his approach and professionalism.”

“Armando did an excellent job. He was very respectful and knowledgeable. He was not only respectful to me, but also to my property. I hope I get him to service my home on the next visit.”

“Solamen was great! He was very informative and eased any concerns that I had. He was able to answer all my questions before I even asked them. I would love to have him as my technician every time!”

“Solamen was great! He was very professional and knowledgeable. He provided a breakdown of the chemicals, their purpose, and how they were applied. I want him as my primary service provider. Chloe did a great job explaining the services and provided a thorough breakdown of the price.”