Massey Services Pest Control

Massey Services Pest Control runs pest control work out of Denton, Texas. They send technicians for quarterly visits plus extra calls when bugs or rodents turn up in homes and yards. The company covers regular maintenance and one-time fixes based on what customers request.

Reviewers describe jobs that target spiders in summer, ant trails, fire ant mounds, rats, and mosquitoes around backyards. Technicians such as Tanner, Donovan Allaman, Brian, Michael, Kenneth, Jordan, Brent Lowery, and Jalen Anderson handle these by inspecting entry points, applying treatments, and explaining what they find. Some visits fix problems left from prior builders or missed appointments, while others focus on keeping issues from returning season after season.

Customers note quarterly pricing stays reasonable and technicians often arrive early or fit into schedules on short notice. Service reaches neighborhoods like the Residences at Rayzor Ranch. A few reviews mention long waits for customer care callbacks and dates that do not get met after initial promises, though the technicians themselves receive credit for finishing the actual work once they arrive.

The business carries a 4.8 rating from 318 reviews. Common points include technicians who stay polite, work thoroughly, and respect homes and pets during visits. A smaller number of comments flag scheduling gaps after the first service.

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“I have used Massey for a number of years. They have done a really good job for me at a reasonable price quarterly. I just called them out early this quarter because I was overrun by spiders this summer. They got me into their schedule immediately. They sent pest technician Tanner. He was fantastic. Very professional. Very polite. Extremely thorough. Very considerate of my floors and my dog. I hope next quarter Massey sends Tanner again. Great job. Highly recommended!!!”

“We have been Massey customer's for 8 years and although they do quality work, I was so impressed by Donovan Allaman professionalism and attention to detail. He took his time and made sure all our needs were met. Thank you Donovan!”

“I've been using Massey for years. They do a great job for very reasonable prices. Last week's visit by Donovan Allaman was top notch, so I'll be requesting him for my future service visits. Thanks, Massey!”

“Trust is business. To start with, the technicians were great but the response time from Massey is hard to explain in words. I can trust the technicians ability and expertise but the promises on service dates from Massey are not kept. As part of my preliminary complimentary service appointment from my builder & Massey - I had to call/schedule nearly 4 times but finally one technician showed up to cover up the missed appointment (job not fully done). During the calls, the response from Massey Customer care was unsatisfactory as the “full first service will be done only if a customer signs up for a year.” Overall, the technicians were super helpful in feeding me knowledge and they even took care of a snake when they were here. Thanks to Bob(Denton Service Center). Customer service and response rate is not that great to me. I would recommend to try as the technicians/inspectors are phenomenal but be cautious about the response times/appointments. ..”

“Brian from Massey came out to do our first treatment and he was awesome! It was very early so kids were sleeping and he was very respectful of our home and our sleeping kiddos!”

“Excellent service from Brian! We have a bad ant problem, and Brian came to find where they are coming from. He was kind, quick, and efficient!”

“Brian was amazing! He helped treat our fire ant issues and clear out some rather large rats and spiders.”

“Great service with the initial visit but been disappointed since. Called 3 times to request service and have not been contacted despite promises and assurances. Not sure if it’s a scheduling issue or something else but being blown off 3 times is disappointing.”

“Michael from Massey Services was fantastic! He showed up early, which we really appreciated—it meant we didn’t have to wait around all day. He was kind, professional, and took the time to explain the entire process clearly. It’s always a relief when service feels this smooth and easy. Highly recommend!”

“Excellent service today from Massey Services and a special shout out to Mr. Fred. Del Rio who was super professional. Thank you!”

“Kenneth was courteous, professional and did a great job with the routine quarterly maintenance visit. Great job!”

“Excellent service year after year. Jordan our technician is polite, friendly and thorough. He is very respectful to our property. His recommendations for mosquito and pest control have made our backyard a place of comfort year round. Jordan recommended a termite evaluation. Brent Lowery thoroughly evaluated our home, answered all our questions and recommended services that will protect our home and investment. Massey has proven that customer service is their one priority!”

“Kenneth is top notch. He is very polite, good at his job, and very thorough.”

“Brett provided exceptional pest control services. He was prompt, thorough, and knowledgeable about various pests and their behaviors. His professionalism and attention to detail ensured that our fire ant problem will be effectively resolved. I highly recommend Brett for anyone in need of reliable pest control assistance.”

“Jalen Anderson has been servicing our home for over a year now and he is just amazing! He is so courteous and does such a thorough job, we would never want anyone else handling our pest control. We look forward to him coming out each and every time, thank you for allowing us to have such an awesome and consistent service!”

“The guys from Massey have always been friendly, knowledgeable, and reliable. Brent did a great job explaining my termite protection and Jaylen always checks in during my quarterly service to see if I have any concerns that he needs to address. I always recommend Massey to neighbors when they're looking for reliable & affordable pest control.”

“I couldn’t be more pleased with the service I received from Brent representing Massey services. Brent is professional, responsive, and incredibly knowledgeable. Brent arrived on time, he explained the process clearly and addressed all my concerns with expertise. He also provided helpful tips to prevent future problems. I appreciate the thorough inspection and eco-friendly treatment and I look forward to the next visit. I highly recommend Massey’s services, and I give kudos to Brent for a job well done! Truly a 5-star experience!”

“Excellent service as always from Massey Services Pest Control. We have them do our exterior and yard every quarter and like mentioned above they always do an excellent job. I recommend them to everyone.”

“Jordan has been servicing our home for years and he is wonderful! He is courteous, professional, and does a thorough job. We love having him and can rely on his consistency in managing our pest control. Thank you for all you do!”

“Massey Services has been outstanding! Michael, who services our community at the Residences at Rayzor Ranch in Denton, is truly exceptional. He is always available to meet our needs and goes above and beyond to ensure our community is well taken care of. His professionalism, knowledge, and kindness make a huge difference. He works strategically with our management team to address any issues effectively, and his dedication has had a significant positive impact. A big thank you to Michael and the entire Massey team for their excellent service! Highly recommend!”