Romex Pest & Termite Control Lewisville

Romex Pest & Termite Control runs pest control and termite work out of Lewisville, Texas. They cover Denton County spots including Castle Hills and Old Town Lewisville near Lewisville Lake. The outfit carries TDA licensing and Sentricon certification for termite jobs. They take both homes and commercial properties but skip trailer homes and vehicles. Same-day service gets listed as an option for calls that come in.

Customers bring up problems with spiders, ants, cockroaches, rodents, and mosquitoes. Technicians named Trenton, Christian, Josue, Kristian, Mike Bass, Kyle Richter, David, Bryan Durgin, Ronnie, and others handle initial visits plus quarterly rounds. They spray inside and out, place bait stations, and hit the spots owners point out. After the work, houses stay clear of insects and small rodent issues get cleared fast without repeat calls.

Reviewers note arrivals right at the set time or sooner, short explanations of each step, and quick texts or calls on the way. Prices stay in line with the results delivered. When an extra problem shows up, like a cut wire during bait station work, the crew lines up a fix at no added charge. The same crews reach McKinney, Prosper, and other DFW spots on a regular route.

Hundreds of reviews keep pointing to the same technicians for steady results and clean follow-through. Thorough coverage and plain talk show up again and again as reasons people stay with the company. DIRT Score 4.8 from 539 reviews on Finds.

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“I've had a great experience with Romex. Their customer service is excellent. Always friendly and professional. Trenton, my technician, was fantastic. He took his time, was very thorough, and made sure everything was taken care of properly. Highly recommend!”

“I feel like this is bait and switch. I was told by their sales guy my service would include mosquito service. This is my second service and I asked about ensuring they sprayed my yard for mosquitos. The service guy said he did not see that on my service order. I call up the company and apparently, it's not part of my service. I feel like their sales guy lied to make a sale. I only made that switch because it was cheaper and would include all the services I already had from my previous service which had the mosquito included. Once my contract is up, I will be leaving.”

“Thay was not do anything went I am cell them thay say wait for next service and then they say next service to next service all service here and see for more service”

“Service provider Christian came to clean and spray down around the home. He was very courteous and professional, covered all the areas that I have mentioned. He made sure to notify to close the garage door after his service is complete for safety. Truly apprised having great customer experience with him and Romex.”

“Cooper in the office is always so helpful. And Josue, the tech, goes above and beyond, always showing up with a great attitude and a great manner. Highly recommend.”

“We have used Romex since moving into our home in July 2023. When we moved in, we found a ton of spiders and it seemed like the previous owners had not kept up with pest control. But we haven't seen one insect inside the house since Romex's first visit. They are effective and highly professional. I really appreciate the courtesy reminders of upcoming treatments and the treatment providers letting me know when they arrive, like Kristian did today. Highly recommend.”

“I’ve been a customer for a while, and the main reason I continue to use this company is because of Larry LeJune. His attention to detail, professionalism, and consistency make all the difference. He truly represents the company well.”

“I have been using Romex ever since I bought my house 5 years ago. They have always been incredible. I think a huge part of that is because of Mike Bass. I have made it so that he is the only only I want coming to do my pest services. Not to say that the other guys aren’t great, but I have become to know and trust that Mike will so an amazing job. He is also someone I can trust around my home. Even if I’m not there. Thank you again! I have and will continue to recommend Romex to everyone. They’re truly great with some great employees.”

“Romex Pest & Termite Control in McKinney is by far the best pest control service I have ever dealt with. Unlike other companies I spoke with, Brandon actually came out to my home and did a thorough inspection to see exactly what it would take to treat our home properly before we talked price....which was very reasonable for the quality service we received. They are honest, prompt, extremely thorough, they treat with quality products and warranty their work. It's obvious that the company's number one concern is that you are happy with their service. I will definitely keep using Romex and will refer them to others without hesitation. Excellent company!”

“Romex has been amazing! Always comes and does service at appointment time or sooner and does a thorough job! Mike Bass, one of the employees we’ve had the pleasure of meeting was very prompt and friendly. He did a great job! We recommend Romex to anyone needing pest control! Thanks for a awesome job!”

“We’ve been using Romex for a while, and today Kyle Richter came to perform our quarterly service. We’ve always had a pretty good experience with Romex, but he definitely went above and beyond and was by far the best technician we have had, he’s excellent! I spoke with him about some problem areas around our home and he was so attentive and kind. He was so thorough, took his time, and addressed all of the concerns that I had. Thanks so much Kyle!”

“The company as a whole is commited to helping their clients receive the best service. I've talked to customer service, the sales rep and the technicians and so far everyone has been very nice and helpful. Quality service! They'll be keeping us as clients for a long time! My technician Kristian, did an amazing job today. He was thorough and friendly. He also wore a mask while spraying the inside of my house, which was a plus for me; being that we're going through a pandemic. Thank you for respecting our home. We appreciate your services.”

“Just had David at my house for my initial treatment. He did such a thorough job inside and out. Very polite young man and made some great suggestions. I had used Orkin for 4 years, was frustrated with the continued scheduling issues and changes in technicians so I decided to leave. Hope Romex being a small company does a much better job and continues the excellent service”

“I was a previous customer with Romex in two of my previous homes before I moved to Florida last year. After returning to the DFW area this year and moving into my current home, I needed to set up a service plan for pest control and contacted Romex without hesitation. Travis Goldstone immediately reached out to me and was able to set up an appointment very quickly. Bryan Durgin was the technician who provided service. He was very professional, friendly, and personable from the moment that I opened the door. He also did his research and discovered that I had been a customer since 2018. He asked what issues I have noticed and explained everything he was going to complete. He was very respectful of the property and was very kind with my family and my dog. He also followed up with me before he left. I always receive excellent service from Romex any time I contact Customer Service and from the technicians who service the house. Bryan and Travis both set forth a great image of the company. Romex should be very proud of the caliber and integrity of their employees.”

“New in town a few months ago, we responded to one of their sales appeals. Each time, they have been very punctual - including their visit today. They have been very thorough, explaining all they do.They guarantee their work. Plus, each employee I have met (Mike today) has been professional. Their customer service and communication are as good as it gets; someone manages this company very well. We are bug free and enjoying it.”

“We've used Romex for pest control for several years and recently added the termite prevention service. A sprinkler system electrical wire was accidentally cut when installing bait stations but when brought to the attention of Brian, the Service Manager with the Ft. Worth branch, he immediately started the process of making it right. His response was both friendly and professional as he located a highly qualified sprinkler company to make the necessary repair to have our system working good as new. All of the Romex techs have been great over the years but Brian went above and beyond with his customer service. Thanks!”

“We have been utilizing Romex's services since the day moved to Texas 2+ years ago. We couldn't be happier with both the service and their team! Our technician Mike Bass has always been very polite, professional and very informative with any questions and comments. We have been very grateful to not experience any issues with rodents and insects thanks to Romex!”

“Romex has been nothing less than fantastic. We have had the pleasure of dealing with JJ and Josh. They are both respectful, personable, and very professional. They frequently check up on you just because, and are very easy to get a hold of. They understand and uphold what true customer service is. They treat you as if you are a good friend. It is refreshing to have a company like this in today's society. My family would recommend them to any and everybody!”

“Ronnie was great! We had a minor mouse issue but he came out quickly, provided a fair quote and completed the work quickly. He even went above and beyond and repaired some issues that were not part of the quote at no additional cost. He was recommended by a neighbor and he didn't disappoint.”

“We just moved to prosper Texas and are pest control needs changed because we're a little bit more in the country. David came out for the initial treatment and was outstanding. Very nice young man, he knows his stuff, he explained everything in detail. He explained what we need to do to keep our dogs safe during the treatment. He even freed a rat snake from one of the glue traps and let it go so it could do more good. We have had a great experience so far with Romex. JJ Takes pride in his company and in doing everything well from communications with his customers to bill pay to fantastic coverage of the house.”