Rusty's Bug Stop

Rusty's Bug Stop runs pest control work out of Lubbock. The company takes care of both homes and businesses by treating for roaches, bees, termites, spiders, mice and similar pests. Rusty handles many of the termite inspections himself while the crew offers targeted treatments when one type of pest keeps showing up. They also trap and move larger rodents instead of relying on repeated visits.

Homeowners call when they find ticks on pets after skipping yard treatments or when they need a pre-purchase termite check during a sale. Technicians such as Patrick, Devin, Les, Darius, Derrick and Logan handle these calls along with general sprays and gopher work. Reviewers describe jobs where the crew worked through the afternoon on difficult sites, put on booties without being asked, and moved curtains aside to avoid damage while spraying windows. Several mention same-day service after a cancellation and clear explanations of what would be done before the work started.

The crew shows up when promised, answers the phone quickly, and keeps communication straightforward. Reviewers note fair pricing, the option to pay online, and the lack of yearly contracts for termite work. Service stays local to Lubbock with responses even on short notice and early arrivals when schedules open up. Technicians finish the job without pushing extra services and leave the property clean.

Recurring comments praise the on-time arrivals, polite manner, and thorough coverage without contracts. Many note the respect shown to the home and the ease of dealing with both the office and the field staff. DIRT Score 4.8 from 449 reviews on Finds.

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“Great service ! This family owned business is dedicated to service from the start to the finish. They know how to deliver and are prompt, efficient and give great respect and response to your needs. Highly recommend them. They do not do traps for termites which I went with them for that reason as you are not dealing with a yearly contract to service. My service guy has been Les both times and he is the utmost kind, respectful and peaceful young man to have you in your home. I was blessed by his knowledge and his detail to clean up.”

“Patrick was excellent. Arrived on time, offered very clear explanations, worked nonstop all afternoon and completed a tough job. Highly recommended!!”

“Was very pleased. Technician was prompt, and took pride in servicing our home. When spraying around windows my wife noticed the Technician moving curtains out of the from the the spraying nozzle to prevent damage. We have never noticed such details with other providers. Thank you.”

“Thank you for excellent service! We have never had a even near poor experience with your team - Patrick, which was our technician this time was outstanding - quick, he put on booties without being asked, and kind. Really appreciate it! All of your techs are great!”

“They always come out when they say they're going to, they are very polite and thorough, the staff is easy to communicate with and everything is done In a timely way just the way they say it will be done. They do preventative service services, and it works!”

“After finding a small tick on one of our pets we freaked out. We failed to have our yard/lawn treated this year so we called Rusty’s Bug Stop. They had an opening that same day due to a cancellation so we got same day service. Devin was the technician that came to do the service and he was awesome. He was a really great guy and enjoyable to talk to and he did an excellent job. Highly recommend their services.”

“Rusty was great for my pre-purchase termite inspection. He was very accommodating with my schedule and patient to answer all my questions.”

“Rusty's Bug Stop was assigned by my home inspection company to perform a termite inspection on a property I'm purchasing. The process was seamless and I was able to move forward in the process with confidence. I will certainly use them for any future inspections and treatments I'll need going forward. Thanks!!!”

“Simply awesome! 😎 I have had Rusty come out to inspect several items on my property. He had to come out on a short notice and came out even earlier than expected with almost no notice. I highly recommend Rusty’s Bug Stop. I definitely will be using him for future needs. Thank you from the bottom of my heart.”

“I was very pleased with Rusty's Bug Stop. Technician was on time, pleasant and thorough. The price is very reasonable. I really like that they are local. Would definitely recommend them to my friends and family.”

“Darious was Very polite and knowledgeable. Friendly staff who answers phones. I would recommend to all my friends.”

“Technician was on time and very cordial and explained everything he was going to do. Great job👍🏽. Like the service without the contract hassles.”

“Always amazing service and the techs really listen and do their very best in a respectful way. Always respectful of our home. Thank you!”

“Awesome company!! Been using them for years. They are always professional and on time!”

“Awesome. Office staff very friendly. Darius explained everything done while trying to get rid of my gophers.”

“Mr Lopez of Rusty’s Bug Stop was friendly, professional, and did an amazing job. He also answered all of my silly questions before he left. I’ll definitely give them a call next time I need my house sprayed.”

“On time. very professional and the customer service was good as well. Additionally, when setting up the job, everything was very smooth and easy. Fair pricing and ability to pay online is offered.”

“Been using Rusty’s since we move to Lubbock in 2021 No contract could not ask for a better business to take care of my needs”

“I went with Derrick from Rusty's Bug Stop to spray 13 homes and he was thorough and profession! Rusty's Bug Stop office was also pleasant to work with!”

“Logan was nice, polite and prompt. He was very informative but not pushy to purchase service we didn't need. Highly recommend.”