Stephen Terry Services
Pest Control Technician · Pasadena, TX
About
Stephen Terry Services runs pest control work from Pasadena, Texas. The family-owned company opened in 1978 and serves the Gulf Coast region. It handles roaches, bees, fleas, termites, ants, rodents and mosquitoes with house treatments, yard spraying and attic work. The outfit also offers AC services, insulation installation and property inspections through its additional lines as an HVAC contractor, insulation contractor and wildlife rescue service.
Customers call on the crew for attic cleanouts and insulation jobs that Mario and Daniel completed by clearing space and adding material. Sergio managed regular house treatments that reduced flea problems and kept homes under control. Daniel sprayed yards to cut down mosquitoes. Stephen inspected after termite activity and handled rodent checks. Gustavo checked properties for issues and gave straight answers. Carlos explained steps ahead of time and worked around kids and pets. Nathan covered full extermination runs through houses, garages and attics.
Technicians arrive on time or early and call ahead when needed. They explain the work, answer questions and offer prevention tips. Reviewers note fair pricing and easy scheduling for quarterly plans. The company stays reachable for follow-up calls on invoices and handles both homes and businesses. Service covers the local area and has continued after customers moved within the broader region.
The listed feedback gives the company five stars across more than twenty entries. Recurring points cover polite staff, thorough work, prompt arrivals and clear explanations that leave homes and yards free of bugs and rodents over repeated visits.
Service Areas
DIRT Score Breakdown
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What Customers Say
“Highly recommend Stephen Terry Services. Mario, Daniel and all the guys did an amazing job clearing out my attic, sanitizing it and adding much needed insulation. Everyone was so polite, friendly and hardworking. They went above and beyond to help me out. Definitely a 5 star company.”
“Sergio is phenomenal! He listens to all my concerns, gives me great feedback and has totally turned my house around. He’s very respectful and is good with my kids when he comes to treat my house. There’s always a good laugh when he’s here. The service is prompt, I’ve had great customer service with scheduling and calling for invoices. Definitely recommend this company to everyone! The prices are fair for the service you get, they’ve almost completely eliminated our problem. Our previous pest control wasn’t cutting it. So glad I called!”
“These guys have been awesome on doing their work and solving my problem.. Daniel did such a good job spraying my yard. And very nice and friendly. Keep up the great work…”
“Highly Recommend!!!Stephen came out after the termite swarming. Did a thorough inspection of the house and took great care of us.”
“Gustavo from Stephen Terry Services came to inspect my property for possible issues. He was prompt, polite and most of all honest. I will definitely use this company in the future.”
“Carlos was great. Came early, made sure it was okay first. He was sweet to both my little baby and my toddler. Very nice guy. Explained everything he was doing before he did it.”
“Stephen came out to re-treat for ants and rodent inspection. He is very passionate and knowledgeable about his work. He explained everything he was going to do and gave me tips on what to do for the future. He was right on time with the appointment. He treated both mine and my mothers' yard next door for free, all of which we greatly appreciated. I highly recommend Stephen and his team. They are great people to work with and will get the job done!”
“Nathan came right on time. He listened well and asked all the right questions. He is very personable, courteous and did a very thorough job of extermination all throughout the house, in the garage and attic.”
“Carlos is always professional, prompt, and reliable. He is always courteous and professional even when I have to reschedule. Service is always great! We appreciate the great customer care you all provide every time.”
“We’ve been using Stephen Terry Pest Control for our quarterly home maintenance for quite some time. Every appointment has been handled professionally and promptly. Great company, fair price for peace of mind to keep our home bug free! Highly recommend their services.”
“Awesome company to do business with. Sergio came to my home for my quarterly service and been doing business with the company for about 10+ years now. Nice and courteous technician. No complaints or issues whatsoever. Called the office and requested Sergio be my technician from now on and if he isn’t available asked for Mr. Terry to come out personally which he has done in the past and very well satisfied with his company. If you’re in the need of a pest control service these are the people to call. Always loved their slogan. If it’s scary call Terry!.”
“Dear Team at Stephen Terry Services, I wanted to take a moment to commend the exceptional service provided by Gustavo during his recent visit to service our plant. Gustavo exhibited a high level of professionalism, excellent customer service skills, and extensive knowledge in his field. He was always in a good mood and went above and beyond to assist us. It is truly a pleasure to work with such a dedicated individual. Thank you for sending Gustavo to take care of our plant. We appreciate his expertise and great customer service. Best regards, Ralph”
“We’ve been using Stephen Terry Services for years at both our business and our home, and we couldn’t be happier. They are extremely dependable, reliable, and professional. Since we started using their services, we’ve been completely bug- and rodent-free, which says everything. Their team is consistent, thorough, and always does a great job. We especially love that they also spray the yard for flies and mosquitoes—it makes a huge difference. We would absolutely recommend them to anyone in need of pest control. They’re great and we trust them completely.”
“We are so glad that we switched to Stephen Terry!!! Communication was on point, explanation of available plans and services were clear and thoroughly detailed! Its not always about price which they are very competitive and compatible, but it's getting what you paid for!! Thank you for your services and taking care of our home! Carlos called ahead to see if he could come by early and was very thorough!!”
“Stephen Terry Services has been SO amazing helping me get a flea problem under control! They were prompt in getting me booked for service and explained everything to me in detail before they began. I am very pleased with how the whole thing has been handled. It has been great to work with them.”
“Gustavo is very knowledgeable, professional & punctual! Since my first service with Stephen Terry Pest Control, he has made a great impression & I’ve made sure to request him for all my projects. Thank you for your great customer service.”
“Carlos was exceptional. Very professional, considerate, respectful and thorough with his work. I’ve tried other pest control services before this one, and this was by far the most detailed and meticulous. I gladly committed to the quarterly plan. Would definitely recommend!”
“They've been doing a fabulous job at our home for several yrs. Always on time or a bit early,. They always ask if we've had any problem areas & helpful to address them on the rare occasion we do. We greatly appreciate the care & kindness they put into working around our home, our family, & our pet.”
“Mario always does a great job for us! He is friendly and always on time! We have been using Stephen Terry for years now and even we hen we moved on the north side of town, they accommodated us! Sanding we have any issues between our quarterlies, they always come back and retreat!! Great and reliable business!”
“Stephen did an incredible job. He was very efficient with his time, considerate of my space, incredibly thorough in investigating potential pest entry points. Afterwards he also did a wonderful job explaining what he discovered and what the best steps to take next would be. HIGHLY RECOMMEND reaching out to them for any of your pest elimination and prevention needs!”
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