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The Bug Reaper

Pest Control Technician · Pasadena, TX

Residential
Active

About

The Bug Reaper handles pest control work in Pasadena, Texas, with Tony running the operation as the owner. The company covers residential homes and commercial sites with monthly service visits, quarterly re-treatments, bed bug jobs, cockroach control, spider removal, rodent trapping, and termite work. Tony assesses each property on site, applies targeted chemicals, sets traps, and follows up on active issues without long-term contracts in every case.

Customers report monthly routes where Tony arrives the same day for sudden problems and explains the products used. They describe roach infestations cleared after repeated visits, spider problems reduced by wider spray coverage around equipment and foundations, rodent calls handled inside walls within hours, and business sites kept clear for eight years straight. Some mention annual programs that started with solid first treatments but later ran into delays on scheduled returns.

Tony answers calls quickly, often within the same day or next, and works around customer schedules in Katy and nearby spots. Pricing comes in lower than national outfits, with guarantees attached to completed jobs and direct owner communication instead of dispatchers. Service runs during regular business hours with same-day options for urgent cases and no requirement for advance yearly payments on every account.

The record shows a Google rating of 4.4 alongside mixed feedback. Reviewers often note Tony’s knowledge of pest behavior, same-day response, clear explanations, and solid results on first treatments, while others mention problems with follow-through after upfront payments for quarterly programs.

Service Areas

Pasadena

DIRT Score Breakdown

Google

52 reviewsView on Google →

4.4

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“We use Tony for monthly service and for any issues that occur. He always responds within 24 hours gets the job done and is extremely informative. His prices and quality are top notch. If you’re looking for the best guy in town, the Bug Reaper is where it’s at!”

Maura Fried

“I have used Tony for about 5 years now and every time I call him he drops what he’s doing and makes it to my home same day! NO I am not in a long term contract with Tony he is just extremely passionate about his business and I stand behind his work. Once he’s finished with my home there is no need for him to have to keep coming back he gets them the first time and his work ALWAYS comes with a guarantee! If you’re looking for someone to exterminate your home that will put you as a priority and quality work then call the BUG REAPER!!!”

Tasha Mayes

“We had used this company for a few treatments before purchasing an annual program where Tony would come out every 3 months to reapply and in-between if needed. My husband and I were happy to support a smaller and local company, especially when we had so much success in the past. The last time Tony treated our house was December 2022 (the 2nd out of 4 for the year). In March, about 1-2 weeks before our next scheduled quarterly treatment, we were have some pests problems. I had texted Tony on March 6th asking if he'd be able to come out and treat the yard early and then again on March 7th when we noticed a rodent was somewhere in our house. Tony had responded saying he was out of the state for the next month and would make contact with a guy that helps him to see if he could come handle the rodent problem for us (this occurred on March 7th). I messaged him again on March 11th asking if the guy would be able to handle the rodent issue for us with no response. I messaged again on April 10th with the same question, with no response. After handling the rodent issue ourselves, we gave up at trying to contact Tony and decided to wait out our general pest services for when he returned. Wi”

Katelyn Whipple

“Tony and his crew at The Bug Reaper have been performing the pest control maintenance at our business for over 8 years. Excellent service and no issues. Highly recommend.”

UNITS of Houston

“Tony is great! We’ve tried hiring several of the national pest control companies that basically send uneducated min wage labor to spray the yard but don’t know anything about pest control. Tony is owner operated, more reasonable and really knows the science behind pest control. As an added bonus he’s hilarious and drives a hearse. Never had a pest issue with him on the job. Hire the local guy and simply get more for your money. Thanks Tony!”

Mike Shaw

“Tony knows his business and is the real deal. I love his warranty and he stands behind his work. I will call on him and recommend him for any exterminating needs in the future.”

Chris Harrell

“2024 UPDATE: This business is a compete trainwreck. Literally take your money anywhere else. You’ve been warned. In the reply to this review, the “owner” (likely ChatGPT) says he doesn’t take yearly contracts. He MOST CERTAINLY had ZERO trouble taking our $480 for ONE SINGLE pest control visit. This guy is an absolutely joke of a business man. (I said what I said.) My husband and I hired The Bug Reaper last year in September 2022. Tony came ONE TIME and has literally ghosted us for almost the last year due to a “family emergency in florida”. Welp, I’ve tried to be polite, understanding, and patient. But when a company DEMANDS one year paid in full contracts to do business with you, I expect SOME SORT OF COMMUNICATION when he cannot keep his end of that agreement. I’ve called literally dozens and dozens and dozens of times. I’ve sent emails. So has my husband. EVERYTHING GOES IGNORED. We paid about $480 dollars to literally get yanked around. I was so excited to start this contract with him because he genuinely seemed like a decent guy who knew how to run a business. Hint: just freaking communicate with your clients and actually honor your word when you say you’ll “send a check”

Aubrey McShan

“Great on the first treatment. Purchased his 1 year program for $427 where he would treat once per quarter. Haven’t heard from the guy since Nov 2022. Will not return phone calls either. Do not use!!!”

Eric Vasquez

“Promptly responded to my initial call for schedualing service. Showed up at the planned time , walked the job and discussed the services required in a professional manner. Completed the agreed extermination services to my satisfaction. The pricing for services was very competitive and the quality of work performed was great. I'll definitely use them again as well as refer family and friends to their company in the future. A++ 👍”

Scott Germaine

“Highly recommend it! Very knowledgeable in what he do and explains you In detail with patiences any questions regarding what he will do and how everything will work, not only that but he gives guarantee of his job and that for me as a costumer is what I look for as well. Two treatments and the first one was more than successful, so we decided to get another service by him since we saw and still see great results. Roaches are gone gone after 5 years no more roaches!! Unbelievable! Do not hesitate this is an honest review. Thank you very much bug reaper.”

Karen Momin

“We have used Tony for both our house and mother in laws. He is very promt. His work is awesome. I highly recommend The Bug Reaper!”

Linda Wehring

“Great service. Im just moving into house house in katy tx I been seeing big roaches around. I had another exterminator company come spray. And they were still getting in house. Even though they were dead. I don't want them in house at all if possible. Tony came by yesterday and sprayed and did a thorough spraying and laid sticky traps in my garage. This morning no dead roaches in house!!!! The traps caught some in the garage. That's fine. Just don't want them in my house!!!!. Very knowledgeable nice guy. He gets the job done”

James Headen

“I had two previous pest control company's out and I still had issues with spiders. The last one was a black widow. After seeing it I called and had them come over. After they came out, they actually took the time to explain to me and my wife what he used vs others and showed me where he put down the chemicals. The area he sprayed were way more than when the last company came. ( I did not watch the first company) so far so good and have not seen any other spiders in or around my equipment. Hope this helps. Another good factor. Is punctuality. Waited on the last two companys. But this one was actually early waiting on me.”

richard gates

“We have had Tony provide pest control services for more than 10 years. Mistakenly, we would wait until we noticed pests and then call Tony for service. He would wipe them out, and we would repeat this process. Now, we are on a pest control schedule and haven’t dealt with pests in a long time. Unfortunately, ants still invade the yard after a huge rainstorm, but Tony promptly visits and kills the beds. Be direct with Tony because he will be direct with you. He gets the job done! The bugs are gone.”

Wayne Pellerin

“We signed up for the quarterly pest control inspection. I have used other companies in the past and this is the only company that was able to keep the inside of my house free from insects and don't get me started on the flies. We had them everywhere and Tony helped reduce the fly issued drastically! Thank you so much Tony!”

priscilla pina

“Dude was screaming outside of his vehicle towards a pregnant lady at Starbuck, dude was next in line, really dude. Like what the heck man. I agree with the other reviewers - this company is a train wreck. Stay away. Tony Espozito is the prick’s name.”

Jonathan Aguirre

“Great Service dealing with an emergency issue. Sorta us out quickly and efficiently. Tony was friendly and patient with all my questions. Highly recommend The Bug Reaper!”

John Dunn

“STAY AWAY. Owner Tony will ask you to pay upfront for the whole year and won't show up period. Will send you excuses via text like I am not in town, I am sick, out fishing or simply won't respond. Untrustworthy and irresponsible while providing service but very prompt while collecting payment upfront.”

Lan K

“Prompt, professional service. Answered the phone quickly and worked around our hectic schedule to get our house sprayed within 24 hours of call. Thorough bug treatment.”

Sarah Mueller

“I'm writing on behalf of the owner of The Bug Reaper today. It has come to my attention that an unfortunate encounter took place that has resulted in extremely negative posts for this company. I have known the owner for over 40 years, we were childhood friends and continue our friendship today. He has a huge heart and has done so much for so many personally and professionally. To say he is a good friend, husband, business professional and human being is an understatement. On the unfortunate day of this encounter he found out his mother had died, he was rushing to get to her and driving without a clear head...have ANY of you been in this situation? I'm sure some have. He needed to switch lanes and the woman who is trying desperately to destroy his career wouldn't allow him in her lane. He was extremely upset and gave her the finger...should not have, not saying it was right but people "there but for the Grace of God go I". Where is anyone's compassion here! This woman is not a nice person and I would gladly tell her that to her face. She has lied about the circumstances of the situation to escalate it. And as angry as I am at her complete disregard for destroying someone”

Lisa Sondak
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