Alta Pest Control
Pest Control Technician · Pflugerville, TX
About
Alta Pest Control runs pest control services from Pflugerville, Texas. They cover general pest control along with targeted plans for mosquitoes and ticks, termites, bed bugs, rodents, crawling ants, beetles, centipedes, cockroaches, crickets, earwigs, pillbugs, silverfish, spiders, mites, moths, stink bugs, bees, fleas, scorpions, wasps, and similar issues. The company keeps a local address on Three Points Road and fields calls for estimates and recurring treatments across the listed Texas locations.
Homeowners describe techs handling specific problems such as wasp nests on patios, spider webs around foundations, fire ant mounds, caterpillar clusters, and bee nests in sheds. James spent time walking through the expected work and fielding questions. Frank G. addressed every concern before leaving. Daniel removed two types of bee nests and treated the exterior after a sting incident. Kai ran an annual inspection and built a treatment plan. Brody double-checked each step and explained the process. Other names like Mark, Brody, Kai, Bergen, Byron D., Marcus Edmonds, Palo, and Tyler come up for similar on-site fixes that cleared the listed pests.
Reviews note same-day or next-day arrivals after calls, text updates on arrival, photos of treated spots, and work completed even when residents were away. Techs stayed in touch through outdoor cameras when needed. Pricing draws comments as reasonable for the quarterly visits. Service reaches homes in the Austin area and at least one Houston location. Appointments stay on schedule with clear explanations of what gets done that day.
Alta Pest Control holds a 4.8 rating from 5113 reviews. Common points include knowledgeable techs who answer questions, thorough exterior treatments, and responsive scheduling. A smaller number of reviews flag cases where nests stayed in place after visits or where a tech skipped knocking before starting work.
DIRT Score Breakdown
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What Customers Say
“Kudos to James! He took the time to clearly explain the expected scope of work and answer my questions. He was knowledgeable, professional, and very helpful, and I really appreciated the time he spent making sure I understood what to expect. Great customer service and a wonderful representative for Alta Pest Control. Thank you, James!”
“Switched to Alta over a year ago from another pest control company because of the deal they offered. 2 houses they have serviced since then and neither home has had a great performance of pest removal... we've been at this house for 4 months and have had our home treated multiple times. Recently we've had an insane amount of caterpillar nests on our front door, multiple wasps nests around the home, and unbearable mosquitoes. We fully expected all of those to be removed when our home was treated. Not only did they not remove a single one of those pests, they left the door hanger on the front door right where the nests were. I've worked with multiple companies over the years and this has definitely proved that price is worth it with pest control. Then when I looked into our contract and account, I realized they started charging us $16 over our contracted rate within 2 months of signing up with them. Calling customer service took me weeks to get ahold of someone. Today when I finally did, they told me I had fire ant service.. which I never requested and have zero contract documentation for. The customer service rep skirted around my ask for that contract and couldn't provide me with”
“Alta and their technicians do an outstanding job! Our last technician Frank G. was kind, polite, and extremely knowledgeable. He took the time to answer all of my questions and made sure every one of my concerns was addressed before he left. You can tell he truly cares about providing great service. Alta Pest Control has been fantastic to work with. They genuinely care about customer satisfaction and always go the extra mile to make sure the job is done right. It’s refreshing to work with a company that values its customers and stands behind its service. I highly recommend Alta Pest Control to anyone looking for reliable, professional pest control!”
“Really love these guys. Non pushy salesmen, actually cared more about chatting with me than trying to push a product. Was very informative and educational without feeling like he was just trying to sell the product. Technicians are always on time, extremely professional, very quick, thorough, and respectful of my property. I think their prices are extremely reasonable too for all that they do. And it actually works! Great customer service, easy to schedule, responsive, kind, overall a wonderful business to support. Very happy with them, definitely recommend. Thank you Alta Pest!”
“Bobby is an amazing sales man! He was very friendly, respectful and descriptive about his services. Not only did he talk business but was friendly with my son and my son’s father. Daniel was sent out right away and did a great job of describing what was done on our property. I definitely recommend! Thank you both!”
“Ms. Laura the customer service representative was so outstanding and superb she really came through with my service today and sent Mark the technician today. Laura needs to be recognized in a big way. Please recognize her for her contribution and outstanding customer service. Best regards Ms. Jackie K.”
“Updated: Emmanuel N. was super helpful on the phone and cut the early termination fee in half, from $424 to $212, which was a relief. I am a bit less disgruntled than before and added a star and will note that they made leaving easier than I was prepared for after having dealt with Moxie. And according to reviews my experience is an outlier so I can't speak for everyone. Original: Similarities to Moxie, but definitely better. Here's a long story, but there is a point and a warning here. Years ago I had a bad experience with Moxie. The salesperson was friendly, but pushy. They pointed out things White Knight had missed and seemed to have reasonable rates. I signed up and realized I had a year contract. I would owe hundreds to cancel due to a discounted "first treatment". I dealt with subpar treatment for a year with constant callbacks to get the lawn treated again. A business that require contracts with hefty cancellation fees indicates a problem. If your service is that great, you don't need to trap people. So I switched to ABC for a few years which was great. No contract. Easy cancellation. Decent experience. Anyways a salesman for Alta stopped by and was really friendly and nice.”
“I was scheduled for a 2:30pm appointment and family was not home, I really appreciate Daniel taking the inattentive to complete the task even thought we were not home. I was able to communicate with Daniel on my outdoor camera and Daniel stayed positive and understood our situation. Really excited to see employees who care and make effort to solve issues quickly. Kudos to Daniel!!”
“First off, I would like to say that the technician they sent out, a young man named Brody, was very respectful, professional, and did an outstanding job. My wife 💙💙💙 was truly amazed by the quality of his work. He took the time to walk us through everything, answered all of our questions, and double-checked that every part of the service was completed correctly. It was clear that he takes pride in what he does. I highly recommend this company to anyone looking for reliable pest extermination services. They do excellent work, and their customer service was just as impressive. Thank you, Brody, for providing such a great experience!”
“Exceptional Pest services! Employee from Alta Pest company was very thorough, keep us updated of arrival and shared pictures of where he treated our house for ants. I highly give them 5 stars and if I could add a few more stars for excellent communication with customers. Also, I have to mention, they truly are experts and communicate the plan of treatment that leaves me very satisfied with their services. Thank you Alta!!!”
“My technician, Kai, conducted an annual home inspection today. He was extremely knowledgeable about the issues he saw and helped me develop a plan for treating them. All employees I dealt with today were very helpful and courteous, and left me feeling confident that the issues with my home would be dealt with quickly and thoroughly. I’ve been very pleased with my experience with Alta Pest Control so far.”
“I had a great experience with Daniel from Alta Pest Control. He was knowledgeable, professional, and thorough. He identified and removed two different types of bee nests in our shed after my stepdad got stung, something our previous provider never handled. He also treated the outside of our home with care and attention. I’m really impressed with his work and very grateful for the help.”
“I absolutely hate bugs, so pest control is one thing I don’t mess around with. I noticed the start of a wasp nest forming on my patio, called Alta yesterday, and they were able to get someone out the very next day. When the tech arrived, I also mentioned an issue I’d been having with spiders. He pointed out webs around the house that I hadn’t even noticed, took care of those, and sprayed around the exterior as well. Best part? It was all included in my regular quarterly service. Great response time, thorough service, and completely worth it. No regrets!”
“Bergen was very kind and helpful in taking care of my fire ant problem. He was both knowledgable and fast. 10 out of 10! I also appreciate Alta's quick response to my issues.”
“As always, Alta provided amazing Pest Control services on my home! Byron D was the technician who saw us today, and he was amazing! Very friendly, quick, and efficient! Working with Alta has never been difficult, and it’s even made a million times easier when they have such awesome technicians. Thank you for all you do to keep my home safe!”
“Mr. Marcus Edmonds came to our Houston location home in a timely manner and explained in detail the service that he was providing for today. He was efficient and detailed in his work. He also told us that " it is a process and not quick fix. " I believe him and totally understand. We saw the results of his labor on day one. Job well done!”
“We had our first quarterly service today and Daniel did a great job. He explained what he would be doing and serviced our property with care. Daniel was professional, knowledgable, kind and thorough in addressing a couple issues he took care of. Thank you!”
“Giovanni was wonderful on time. Great work very friendly. Appreciate the great service. Update: since last review we’ve had two techs come out for services, (today was Tyler, unfortunately I can’t remember the others name now,), each time they’ve been fantastic! This company is consistently sending out professional, friendly, and knowledgeable people. Thank you Alta Pest 😎”
“He didn't even knock or ring the doorbell. Didn't even know he was here until I saw him in my backyard. Every other time. The guys come to the door let me know they are here to service the house and are there any problem areas. I figured I'd wait until he was done. Thought he'd ask then. I only knew he was gone because of the text. We pay for a service to be done properly. I had issues with spiders and a lot of flying insects that can sting. I garden and have children. Please never send him again. Everyone else has been amazing.”
“I had a great experience with Palo. He was knowledgeable and provided detailed information about the different pest control service plans, which made it easy to understand the options available and choose the best fit for my needs. He was also respectful, professional, and patient while answering all of my questions. Excellent customer service like this makes a big difference, and I truly appreciate the positive experience.”
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