Brothers Mechanical LLC

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“Very unprofessional and have no respect for their customers. I have made two appointments with these folks and they did not arrive either time in the two hour window given. First time no call or text. Second time called after an hour and 45 minutes and said he was sitting at my gate and I had 5 minutes or he was leaving. Since I was working outside not far from my front gate I could see the wide open gate and no vehicle there. When I called they basically accused me of lying saying the gate was closed and he sat there and then left I even got in my truck and drove down there and filmed that the gate was wide open. Then they accused me of cursing at whoever was on the phone which I did not nor would I ever do and that was the last straw. In a professional world when someone makes a mistake they should apologize and see what can be done to amend the situation not childishly accuse their customer~ who does know what’s going on at their house- of lying ! Larry F”

“Be careful if you see these guys on the road. I passed by one of their trucks today and the driver was waving a handgun around while driving on East 7th. Better not cut them off!”

“During installation of a new unit, a duct was stressed and later blew out. Called company to ask for a repair and the phone representative refused to even have the conversation without sending a guy out with a $200 diagnostic fee, as the “maintenance” warranty is expired. Being that a duct damaged during installation is not a maintenance item, there are still 8.5 years remaining on the work. The representative repeatedly interrupted and made sales pitches. The installation looks like it was well done for the most part, but if the company’s warranty is a part of what you are interested in, know this: they WILL NOT HONOR IT. If something goes wrong due to their work, you’re better off hiring someone else than calling them out.”

“Israel and his team are just plain awesome! They always come through, fair, honest and do great work! They'll stand by their work...but there hasn't been a need for that for me, as it's always done right the first time ! Finally, an A/C company you can rely on. They keep my old system going, when it comes time for a new one to be put in with that big expense down the road... you can bet I'll be calling Royal Air Mech, plus they're right here in Pflugerville.”

“Never use this company. I was originally promised a 5 ton for my upstairs that I wanted replaced because I had been given too small of a unit. Then they told me it would be a 3.5 ton. It turned out to be a 3 ton and although I have a new unit it does the same as my old unit. Now I’m having to pay over 10k for nothing. It won’t change my electric bill. It only stays the same. These people are trash. Never ever use them.”

“I cannot recommend Royal Air Mechanical highly enough! Their professionalism and dedication to customer satisfaction are truly commendable. On two separate occasions, they've come to our rescue with quick and efficient repairs. The most recent incident was on a Sunday when our AC decided to take an unexpected break. Despite it being a weekend, the team at Royal Air Mechanical was prompt in their response and had our system up and running in no time. Their technicians are knowledgeable, courteous, and ensure that the job is done right. If you're looking for a reliable HVAC company that genuinely cares about its customers, look no further than Royal Air Mechanical. They've earned a loyal customer in me!”

“Poor customer service they call me after my maintenance service has been expired. Asking for $399.00 to renew. I told them I didn't know I had a maintenance package but since I did and I payed yall in full why didn't yall come and maintenance my system at all for me since I'm a loyal customer. She said I have to pay the maintenance fee. I don't think so. Don't get these guys to put your air in they will do it and forget about you until it's time to pay again.”

“I called in the morning for our HVAC not keeping up with the 105 degree days we've been getting and Israel was here in under two hours. He was through and explained everything that he was seeing along with potential items that may be at play. All in all some adjustments were made and things are working fine!”

“Joe sold us a new air conditioner. Very professional. He showed up on Tuesday late like he said he would. The crew came out on Wednesday on time, as scheduled to install the unit. Joe explained everything in detail. Thanks Joe and the crew.”

“Israel has helped us twice on weekend calls. He's honest, efficient, and comes when he says he will. We really appreciate his integrity!”

“Rod Medina was very thorough and professional. He explained the installation process in great detail. 5 stars 🌟”

“Israel is the best! Very professional, able to diagnose and fix the issue with my a/c motor promptly! Highly recommend”

“They came out and did my winter maintenance of my system and made some recommendations. Everything was fast and efficient.”

“Roland was great, took his time high-quality and recommended”

“Excellent service. It didn’t take me that long to contact them. I highly recommend this very reliable Company”

“They gave estimates within 2 hours back to install. Works fabulous”

“Service was professional and timely. Highly recommend Royal Air Mechanical! 5 star 🌟🌟🌟🌟🌟 service.”

“Renae was great, and very helpful!!!! Recommend her!!”

“Our HVAC was shutting down due to drain issues. Problem was identified and fixed with speed and professionalism. Great service and will definitely use again.”