Bug Commander Pest Control

Bug Commander Pest Control provides pest control services from its base in Prosper, Texas. The company lists treatments for cockroaches, spiders, bed bugs, mosquitoes, rodents, stinging insects, termites, and commercial properties. It also lists service in nearby towns including Aubrey, Carrollton, Celina, Frisco, Little Elm, McKinney, Oak Point, Plano, and The Colony. Calls go to 214-705-1222 for estimates on any of these issues.

Customers describe same-day bookings for active pest problems, with Jordan arriving within an hour after a courtesy call. He has treated wasp nests on second-story windows, inspected attics, applied treatments inside and outside homes, and suggested ways to close gaps around doors. Conran has handled similar visits by listening to concerns and explaining next steps. Reviews note that technicians complete the full process without adding extra services on the spot and work around children and pets during the visit.

Technicians call ahead, arrive on time, and explain each step of the treatment both inside and outside. Office staff answer questions about pricing models and scheduling. The company covers the listed towns around Prosper and has supported repeat visits over multiple years, with some adjustments noted for local weather conditions. Customers mention that the work includes hunting down nests and treating the entire exterior to prevent entry.

The business holds a five-star rating from 345 Google reviews. Recurring comments focus on Jordan's detailed inspections, clear explanations of findings, punctuality, and knowledge of pests, along with helpful office communication and consistent results over time.

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“I had asked ChatGPT for a recommendation for pest control. It suggested Bug Commander and why. When I called, Marge described the pricing models exactly as ChatGPT. Planned to set up a visit tomorrow bit she said Jordan was available today. He called ahead and was here within an hour of when I made call. He was very personable. Described what he was going to do inside and out. He did all the steps that were described on my call and that he described when he got here. Perfect customer experience.”

“I was able to book same day, which was very convenient because we were having a big issue. Jordan the technician was great. Gave me a courtesy call before he showed up, came on time. Very respectful gave me actionable recommendation and helped me solve my issue right away, Without trying to oversell me. He even dealt with my kids and dogs running around. Worked very fast. Pull it up with some additional recommendations on how to deal with my problem .Very pleased with this experience.”

“Extremely pleased with the service provided by Jordan. Very knowledgeable. Patiently listened to my concerns and addressed them all. His inspection report is very detailed and thoroughly explains recommended next steps. Looking forward to implementing his suggestions for eradicating the “visitors” in my attic!”

“I had a pleasant experience with Jordan. He was friendly, knowledgeable and answered all my questions. He also suggested items for my doors to close the gaps. I would definitely recommend his company just for customer service alone!”

“Excellent experience! Jordan gave me a heads up when he was on his way, and took the time to explain what he was doing and why (inside and outside). He let us know what else he’d found and never tried to upsell us on anything on the spot, allowing us time to figure out next steps. We will be bringing them back out.”

“Conran was punctual and professional. He listened to our concerns and was very knowledgeable. We had a great experience with Bug Commander and will use/refer our friends/family to them in the future.”

“Bug Commander is the best pest control we've had in 31 years of home ownership. And it's no spray a little and run, they hunt down every wasp nest on our two story and treat the entire exterior so that nothing gets in.”

“Our home used to be an Airbnb in downtown Celina. The pest situation was never something we had to worry about. My elderly parents now live in the home, and it is fabulous not having to worry about one more thing. Highly recommend!!!”

“Jordan has done an amazing job taking care of our yard for the last 4 years! He always goes above and beyond and adjust schedule accordingly to our crazy Texas weather so product has the best climate to work best.”

“We’ve had service for years with Bug Commander Pest Control & Jordan has always done a fantastic job. Highly recommend them! Everyone, including the office staff have been very kind, helpful, & have great communication.”

“Jordan was great! He thoroughly explained his suggested plan, and he took his time taking care of the whole house and yard. Highly recommend!”

“Jordan and team have been taking care of my homes for the last 9 years and I can’t say enough about their customer service, skill and knowledge, pricing and friendly staff. From A-Z, highly recommend!”

“Jordan and his team are awesome! Punctual, kind, friendly and very knowledgeable. We would highly recommend their team!”

“So professional. Used him for years. Every time we've had an issue with a pest showing up, like a wasp nest, he's taking care of it right the next day. Would recommend!”

“Jordan was able to come out the same day we called for service and was able to find and treat immediately. He was knowledgeable, friendly and swift.”

“Customer service was super friendly and helpful. Jordan was amazing during the service visit. He arrived on time and was very thorough with the treatment as well as explanation. Will definitely call them again.”

“Jordan arrived on time, explained every step of the service he performed. He was professional and personable and very thorough. He ensured that I understood everything that was being done, answered all of my questions, and made sure that I was completely satisfied!”

“Always had a great experience with this company. Jordan does a great job. Thank you for protecting my home!”

“Jordan was awesome. Very professional, explained everything thoroughly and gave me some great tips on dealing with wasps. He did a fantastic job getting rid of several wasp nests I was not able to reach on 2nd story windows. Definitely would recommend their services and would give 5 stars.”

“Jordan did a very thorough job both inside and outside… on top of the great service, he’s a really good dude”