Critter Stop
Pest Control Technician · Richardson, TX
About
Critter Stop runs pest control and wildlife removal from Richardson, Texas. The company handles rodents, squirrels, raccoons, mosquitoes, termites, and other pests in homes and businesses. Services also cover attic insulation, entry point sealing, trap installation, and follow-up checks to stop animals from returning. They have operated since 2018 and serve Richardson along with nearby Dallas-Fort Worth communities, with free inspections and quotes available by phone.
Homeowners contact them for problems such as rats in the attic after roof work, squirrels living upstairs, or noise in walls that turns out to be roof rats. Crews inspect first, set traps, remove animals, sanitize spaces, and seal gaps with metal patches or other barriers. Technicians named Aaron, Christian, Tyler, Phillip, Jordan, Giovanni, Adrian, Drew, Jared, Noah, Chris, Gabriel, Kyle, Jacorey, Joey, Brant Hauser, and Jacob handle the on-site work, including trap reviews and exclusion around roofs and walls. In one case the team returned at no charge to repair flashing disturbed by roofers under the original warranty. Another job involved same-day trap setup that caught multiple animals overnight.
Crews arrive on time after text alerts, explain findings during the visit, and answer questions about next steps. Response often happens the same day, even after normal hours in urgent cases. Work stays focused on the local Richardson and Dallas-Fort Worth area, with clear communication on job length and any follow-up visits. One review noted an owner reached out directly to address a timing concern and help with cleanup after insulation work.
The Google rating sits at 4.9 across many reviews, with repeated notes on crews staying professional and thorough during exclusion and attic jobs. Reviewers mention quick resolutions, detailed inspections, and reliable follow-through on rodent and squirrel problems.
Service Areas
DIRT Score Breakdown
61 reviewsView on Google →
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What Customers Say
“Critter stop nicely fixed our “rats in the attic “ problem a couple years ago. This year we had our roof replaced and the roofers disturbed much of the metal flashing that had been installed to block the rats. Critter stop came back out and fixed those rat blocks again , no charge, covered by their original warranty. A very good company to work with, always nice and efficient in their work.”
“I called and had to give a credit card with authorization for a $99 inspection, which I was happy to do as I was hearing noise in the upstair's outside wall. The inspector, Brant Hauser, gets here and won't inspect anything. He immediately starts giving me a lecture as to what has to be done to rid the house and all connecting townhomes of "roof rats". He wouldn't go in the attic to actually confirm that I had a roof rat in the wall. To me it sounded like it a bird was trapped in the wall. He says knows without having to do an actual inspection (which I paid for). To rid my townhouse and all others of roof rats would cost several thousand dollars a unit. He could have just called and told me that. So, do not call for an inspection because they won't do one and won't confirm what they speculate the problem to be. They want you to agree to pay several thousand dollars for roof rat treatment before they will even go on your roof or in your attic.”
“These guys did a professional job and we have successfully removed the squirrel(s) from our attic and prevented him from being able to return! They blocked all the areas that were being aggressively worked on and any of the other usual entry points. Thanks to Giovanni, Adrian, Aaron & Drew for being the ultimate professionals!!!”
“Jared, Noah, and Chris did a great job on my Permanent Rodent Solution. They did a thorough job to sanitize and stop some pesky squirrels that were making my attic their home. Excellent work and I highly recommend this company!”
“These guys are incredible. Like everyone at Critter Stop since we started using them, Tyler and Gabriel were phenomenal today. Always so professional, thorough and genuinely care. Thank you!!”
“Christian and Aaron did such a great job on repairs and helping me get several animals out of my attic! They were informative through the entire process and they got the job done quickly! I only called a week ago, and my issues are pretty much resolved. What a great company!”
“My husband and I always check reviews before making a decision. The reviews were outstanding and right on point. We had a group of squirrels and unwelcome rodents try to make a new home in our attic and the CritterStop crew was thorough and helpful as well as very professional. The initial visit from Jordan to evaluate our issue to Phillip who went beyond and above with his detailed work, and our last point of contact was Aaron who worked efficiently and effectively. The situation was addressed and the peace of mind in our home was restored. We highly recommend this company.”
“I am very impressed with this company. Jordan, the project manager came out and accessed our situation and gave us a lot of information and answered all our questions. Christian and Aaron did a great job sealing up our house and laying traps. They also were very helpful in answering all our questions and concerns.”
“Tyler, Kyle, Jacorey, and Joey were all outstanding and extremely thorough! It was a long day and they were all super polite and personable, answering all my questions and making sure I was happy. While I hope we don’t need their pest control services again, I’d highly recommend Critter Stop to anyone needing pest control.”
“Christian & Aaron were great today! We received a text when they were on their way and perfectly on time. They were very thorough in fixing the spots around our house that were prone to critters. They also shared next steps and answered my questions. I would recommend!”
“While Aaron was working, I was outside working in the yard and putting up Christmas lights. What a Pro! He was very organized, and went straight to work, meticulously fabricating and installing patches over all the voids in our roof where critters could get in. The patches he installed look and fit great, are heavy, and will last a long time. Adrian arrived later to help finish up and also did a great job on the areas he worked on. Our house is 25 years old. I should have had this done a long time ago. This crew has sealed up all the voids and gaps the builders leave that you may not notice until you hear critters in the attic. Great crew, super professional.”
“I initially wrote a review with two stars. In the initial review I stated a good experience with the team that sealed off the access points for the rodents and install and removed traps. I had a bad experience with expectation of job length (plus getting true lead time from office)and the insulation blow in experience. The owner reached out to me immediately after the job and explained the lead time issue and helped on some clean up after the insulation blow in. If you go with this company I can attest they will stand by their product. It’s a tough job and they will work with you to make it right.”
“John came for the initial inspection of the problem and was friendly, professional, and explained the issues and problem areas. He was friendly and able to thoroughly explain the issues. Jacob and Kyle came for the exclusion and were very punctual and let me know they were on their way and very communicative throughout the whole process. They were very friendly and professional. Jacob returned for a follow up check and was very thorough and answered all of my questions and concerns (there were many!). No one ever wants a critter problem, but these guys have been great and I highly recommend for others in need of their services.”
“We've had great experiences with Critter Stop. They continue to provide professional and efficient service. Today, Aaron completed our annual inspection. He was kind, answered our questions, and provided a solution to a temporary issue on our roof. This company really cares about customer service. Thank you!”
“Thank you to Christian (assisted by Aaron) for his diligent work sealing an entry on my roof that the squirrels were entering. I appreciate his professionalism and willingness to communicate with me about the issues we are having with rodents in our attic. This work was done on Thursday, 1/16/25. I'm hopeful Christian will continue to search my roof until he finds any remaining entry points to keep the critters out!”
“Very friendly and responsive team. Tyler was very thorough doing the exclusions and explained his work along the way. He was very diligent to make sure the house was sealed up. I definitely recommend!”
“Great experience with critter stop! They were able to get to my home quickly to find out what the problem was and to make a plan. Each person I worked with or that came to the house was very friendly, professional and great to work with. Highly recommend!”
“6 years into this home and it finally happened. Mice. Rats? Roof rats? Possum? No idea what “IT” was, I just knew I wanted “IT” gone. Called Critter Stop and they came same day to evaluate the problem, even willing to come after normal business hours just to help fast. We confirmed that the “ITS” (yes plural) had done some damage and they’d get me in quickly to solve the problem. In the mean time the inspector set up a few traps that night and by morning a few ITS were already taken care of. This morning bright and early Christian and Aaron showed up eager to start working. They were 2 of the most polite contractors I’ve had working on my property, and that alone was great. They sealed up all the possible entry points, crawling all over the roof, under beams, in the attic, and everywhere else to get the job done. 6 hours later they’re leaving, and I’m not sure they took a break the whole time. Anything I asked about was explained, any concern was met with answers - it went well. They came, worked, cleaned and left; exactly what you’d want from a contractor. But these 2 guys worked with integrity and honesty, even admitting to and doing everything possible to clean a small paint spi”
“Phillip commnicated well, was knowledgeable, removed critters and reset traps. checked for entryways, and repositioned camera. Friendly and would highly recommend!”
“Phillip came this morning to do a one week review of the traps and attic status. He was just great and we feel very confident in his review. He is very professional and freindly!”
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