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Critter Stop

Pest Control Technician · Southlake, TX

Residential
Active

About

Critter Stop runs pest control and wildlife removal work from Southlake, Texas. They cover residential jobs that include trapping and relocating animals plus treatments for ants, cockroaches, spiders and wasps. The company also handles attic inspections, insulation removal and replacement, hole sealing and exclusion work to stop new entry points. Reviews mention service across the Dallas-Fort Worth area, Austin, Oklahoma City and Georgetown.

Homeowners bring them in for raccoons living in mobile homes or fireplaces, skunk families under houses, mice in attics near new construction, squirrels in roofs and rodents throughout attics. Techs such as Ross, Alex, Adrian, John, Jared, Tyler, Dakota, Logan, Vincent, Warren, Jordan, Jacob, Christian, Aaron, Rickie, Ross S., Jonathan, Noah and Gabriel set traps, remove animals humanely, perform follow-up checks and secure openings. Customers note the animals get cleared out, homes stay protected and the crews explain each step without pushing extra work.

Reviewers say the team answers calls quickly, often within hours, and shows up on time for inspections and jobs. They keep customers updated on arrival times and next steps, offer free inspections and handle scheduling even on short notice. Work covers the listed cities with straightforward billing that reviewers call fair for the results. Follow-up visits address any remaining concerns no matter how small.

The company earns strong marks for showing up when promised, completing thorough inspections and using careful removal methods. Recurring comments highlight punctual techs, clear explanations and solid attic restoration. DIRT Score 4.8 from 653 reviews on Finds.

DIRT Score Breakdown

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675 reviewsView on Google →

4.8

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Ok....had a really bad raccoons problem. Contacted Critter Stop May 30, 2026. Sent a Critter Human Ross. Waited two days an trapped the Mom....not happy...Trapped 2 baby raccoons...not happy.... another Critter Human Ross stopped by. Crawled underneath my mobile home and verified two more very small baby raccoons....placed two more traps...underneath the kitchen area. Next morning, trapped two more baby raccoons.....very happy. The whole raccoon family trapped safely and relocated. Ross and David were great too work with and followed their instructions.....yahoo!!! Payment was straight forward and worth every penny. The entire staff worked with me with no problems. If any one has a critter problem....ask for Ross & David......home is clean and me and my boy can sleep through the NIGHT!!@ P.s. the other Critter Human was David......sorry fat fingers on key board”

Shawn Emmons

“The company did a fantastic job on several occasions totally professional and showed up last minute to collect a bunch of skunks living under my house. Alex was spectacular at getting the skunks out without spraying and made sure they were taken care of. I can't tell you how much I appreciate his help with this because when a family of skunks moves in I knew it was going to be difficult getting them out. But they helped me the whole way through. Thanks again!”

Sean Sorensen

“Highly recommended! Adrian and his crew did a phenomenal job in eliminating the mice from infiltrating my home and attic spaces with all the new construction taking place nearby. Truly a great company to use and very professional.”

Kyle Proctor

“Critter Stop does what they say they are going to do and more. I had rodents in my attic and Critter Stop has done a thorough job in getting rid of them. I want to especially recognize John who did our follow up visits and inspected the house for any sign of entry. He went above and beyond any expectation I had. Any mention of concern I had, John would inspect and would make sure my concern was addressed no matter how minor it was. Service is a top priority for sure.”

Raul Garza

“Critter stop has done an amazing job with all the services they have provided. From the beginning of their process it has been a seamless experience with them and transparent as well. Jared was the first to come to provide a quote and he was understanding kind and extremely knowledgeable. Afterwards, the technicians, Tyler and Dakota also did a stellar job. I was so impressed with the service that they provide that we continue to use them for pest and mosquito treatment. And that has also been outstanding as well. Shout out to Jared, Tyler and Dakota for their hard work!”

Dell Polanco

“## Updated 8/7/26 The day after this review was posted (7/20) Kyle from Critter Stop contacted me and apologized for letting the electrical issue fall through the cracks. They had an electrician on site about a week later (7/28) and they took care of the problem. I bumped the review up to a 4 star review overall. Other than the communications problems it was overall a positive experience and – I feel like – a good value. As I said before the true test will come this winter when all the critters are looking to get back in out of the cold. I expect Critter Stop will stand behind their work. Critter Stop Exclusion and Attic Restoration Review ## Summary of Work Performed • Services Included: Exclusion, Trapping, Fogging, and Full Attic Restoration • Period of Performance: March 2026 – June 2026 • Total Price: > $11,000.00 ## Rating by Category • Price: A – Critter Stop was almost eight thousand dollars cheaper than the other company we met with. It wasn't apples-to-apples, but it was pretty close. • Onsite Communication: A+ – Every person who came onsite was courteous, well-spoken, and genuinely seemed to care that we were comfortable with the work being performed. • Quality: ”

Scott Eversole

“Logan and Vincent were kind, punctual, knowledgeable, and very informative. They went above in beyond to solve my issues. They also ensured my issue would be prevented future looking. Amazing service and an awesome experience.”

Ryan Crawford

“I am very impressed with Critter Stop Pest and Wildlife Removal ,especially Warren. He came promptly within a few hours of calling. He kept me informed of his arrival time. He explained the source of our rodent issue in the attic and roof and a good solution for getting rid of them. He was also helpful in finding finance options. I would definitely recommend the Critter Stop and ask for Warren. He is very knowledgeable and professional.”

Bridget M Henderson

“Oklahoma City area - Adrian at Critter Stop is the best! Adrian is very knowledgeable about the “critters.” They have a free inspection and we took advantage of that offer. We are so glad we did. Adrian quickly assessed the situation and advised us that we probably had a racoon; possibly multiple raccoons. Cameras were setup and we saw that we did have two of them - a mama and a baby. We caught the baby the first night, and the second night, we caught the mama. Both of them were caught within 28 hours. The baby was quiet. The mama was very aggressive and we are grateful that Adrian was there to remove it. Critter Stop showed up when they said they would and they did what we hired them to do. They even relocated the critters to a safe, authorized, and approved area. They are the best. We would definitely hire them again if needed (hopefully we will not need to). Adrian was always professional and polite – providing stellar customer service. He was courteous, prompt, and always showed up when he said he would. He answered all of our questions and we feel Critter Stop went above and beyond. Thank you Adrian. It was a pleasure working with you and Critter Stop!”

Jessie de Jong

“Such amazing customer service! Having 2 Raccoon families in our fireplace has been stressful to say the least, but Jordan and Jacob from the Georgetown team were nothing less than amazing! They were so kind and talked me through each step of the removal process and securing the fireplace so the eviction is final! I would 1,000 percent recommend the company (especially if you’re in the Georgetown area) and Jordan and Jacob made a customer for life! - but hoping we don’t need them in the future ;)”

Rhonda Young

“I can’t say enough great things about Critter Stop, especially Tyler! He was absolutely fantastic from start to finish. Tyler was professional, knowledgeable, and took the time to clearly explain everything so we knew exactly what was going on and what to expect. What really stood out was his attention to detail and genuine care for doing the job right. He didn’t rush through anything—he made sure the issue was fully addressed and went the extra mile to help prevent future problems. It’s rare to find someone who is both highly skilled and so easy to work with. Tyler was also incredibly respectful of our home and made the whole process stress-free. You can tell he takes pride in his work and truly cares about his customers. If you’re dealing with any kind of critter issue, I highly recommend Critter Stop—and definitely ask for Tyler. You’ll be in excellent hands!”

Nicole McCoy

“UPDATE: After posting the review below, Critter Stop reached out to me to apologize for the issues and acknowledged there was no excuse for what happened. They did make things right by sending someone out later in the week and offering a discount for the inconveniences, and I did appreciate them doing that to make up for the delays and frustration, so I've updated this review to reflect that. --------------------- I retained Critter Stop to remove a rat from my attic and as part of the process, to remove the existing insulation, make any needed repairs, and install new insulation. The services are not cheap. There was a significant delay in them scheduling the attic restoration piece because they said they did not have adequate trailers. They scheduled 2 days for the entire attic restoration and were unable to complete the work in the 2 days they allotted (May 13-14). They said they could not return to complete the work until June 1, meaning I had to cool my house with no insulation in my attic for nearly 3 weeks. As I write this review, it is almost 10:00am on June 1 and no one has arrived to complete the work, nor has anyone from Critter Stop contacted me to let me know whet”

Jacquelyn Rogers

“Jarod came out and inspected my attic to see if we had any rodent issues, he did a thorough inspection and was honest and said nothing that he could see. If I have any issues in the future this would be my first call you for a customer for life! Great job Critter Stop we need more honest companies during these challenging economic times that have integrity and morals they stand by! Stand up guy Jarod ! Thank you for the consultation!”

June Kang

“I had a great experience with the Critter Stop crew. They were very thorough, communicated the process each step of the way. Each appointment was on time. JONATHAN was great on the final visit, explaining and showing products being used on the property.”

pam buggs

“We had a great experience with Critter Stop. If you got a quote from any other pest control company, I advise you to get a second opinion from Critter Stop. They explained everything, stayed in constant communication and got rid of the squirrels without trying to up-sell things that weren't needed. They are also very thorough. I would definitely recommend them over other "well known" pest control companies.”

Teri W

“Critter Stop has done a FANTASTIC job! First, Jordan came out to look things over. He gave multiple options & was very thorough in his explanation. Next, Christian, Adrian, and Aaron came to set traps, seal holes, etc. They were working at our house ALL DAY to make sure everything was completed and done properly. All of the guys were extremely hardworking & professional. HIGHLY RECOMMEND CRITTER STOP!!! (Before picture of squirrel. :) After picture…one way door…allows squirrels to get out, but not back in!)”

Carla Simmons

“Rickie was fantastic! Quick, incredibly knowledgeable, and kind. He made the whole process seamless and stress-free. Highly recommend!”

Hutton Hardin

“Ross S. came out to do my annual inspection. He was friendly, knowledgeable and professional. He went above and beyond to explain things to me and to show me what he was doing and why. Everyone I've come in contact with at Critter Stop has been great!”

Laura Langford

“Well, my experience was outstanding on a scale of one to 10 being good. Create a stop gets a 200% Good project, ManagerJordan Price Came to my home and gave me an estimate very professional explained to me the details of what he saw and what I could do to prevent further issues and what they could do to help me and I would 1000%. Recommend them to do work for anyone that may read this called on a Sunday in Dire Straits and they came Monday morning and took my blood pressure from very high back to normal 810 my support and I plan to have them join me with some regular service thanks and God bless💯🙏🏾”

Strike Master

“We just had our house serviced by Tyler, Noah and Gabriel. We couldn’t be happier with their service. They were prompt, courteous and clearly explained the process from start to finish. Highly recommend!”

Rick Hittle
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