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PTAC Direct

Pest Control Technician · Southlake, TX

Residential
Active

Service Areas

Southlake

DIRT Score Breakdown

Google

36 reviewsView on Google →

5.0

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“I just purchased an Amana 15000 BTU PTAC heat pump and air conditioner and was having difficulty maintaining a connection between my phone and the unit. Eric Munoz the PTAC Direct Sales representative explained that a smart phone connection is the best way to operate the unit. He explained that a wireless thermostat is best and referred me to the best unit that works with the AC unit. He was very courteous and professional in explaining how to use the system. I would highly recommend purchasing from Amanda.”

Milton Spooner

“PTAC Direct has been our "go to" source for PTAC units for TG Mechanical for several years. Their team is reliable, knowledgeable, and easy to work with, and they consistently provide quality products in a timely manner. We appreciate their responsiveness and the smooth ordering process. PTAC Direct has become a trusted supplier for our company, and we highly recommend them.”

Juli White

“I have been a customer of PTAC Sales for over 15 years, and my experience with them has been nothing short of exceptional. They are my first choice for hotel air conditioners and TVs. AJ, the owner, is always accessible and genuinely committed to his customers' success. His integrity, honesty, and dedication to customer service are the reasons I continue to do business with PTAC Sales year after year. Over the years, I have purchased hundreds of PTAC units from them, and their pricing remains highly competitive. Their responsiveness, reliability, and prompt service are unmatched. They consistently deliver on their promises, making them a trusted partner for our hotel operations. I highly recommend PTAC Sales to anyone looking for quality products, outstanding service, and a company that truly stands behind its commitments”

Marshal Dhillon

“Couldn’t be more Pleased with this company! Eric was Extremely helpful and Knowledgeable with his information. Would not have been able to solve my issue without his assistance. I would Highly recommend using PTAC !!”

Kelly Bohannon

“Our last mini split broke, so we needed to find a replacement quickly. I can’t mess with this June heat, and this is definitely not my specialty, so I really appreciated how helpful the team was in getting us set up with a new unit. You guys made this easy, and I really appreciate that. 10/10, I’m recommending you guys to everyone!”

Abdi Bile

“PTAC Direct and the staff always take care of our needs and are a wealth of knowledge to make sound decisions by. Eric & AJ work extremely hard to take care of their customers.”

Tony Walker (Walker Aerial Photography)

“I could not be more impressed with the service and quality from this company. Eric was patient and helpful throughout the entire experience. I made a mistake with one order and he quickly helped me solve it and I had the correct unit for my space within days. This company is incredible!”

Adam Olson

“Amazing customer service! Eric is always reliable in getting us what we need and knowledgeable if we have any questions. Highly recommended!”

Beth Lafuente

“Solid business, solid team, great responsiveness, and good pricing too. We order all of our PTACs from here and have great relationship. Do it!”

Joshua Freeman

“Couldn’t be more pleased with this company and the customer service! Being kind, patient and knowledgeable is hard to come by these days. Thanks again Eric. Keep up the good work!”

Kristina King

“Outstanding with great service! We will be using this company in the future. Thank you for the great service - Norm, Residence Inn Clearwater Downtown”

Bryce D

“Great Service, knowledge, and expertise. We have used PTAC direct for years for all of our projects.”

Avik Amin

“Had an amazing experience with this company! Eric was very helpful and friendly...would definitely recommend PTAC!!”

Jennifer Ramey

“Probably some of the best customer service I’ve experienced in the industry. Thank you!”

Joshua Moarbes

“I'm working with ptac direct for over 10 years all I can say that they are the best 👌 👍”

David Kohn

“The best experience. Super reliable and helpful to navigate our project”

Grant Reynolds

“Incredibly knowledgeable and reliable HVAC service!! Absolutely recommend!”

Pearl Xie

“Incredible - always so responsive, alert, and passionate. Thank you, PTAC!!!!!!!!”

Divya Dhulipala

“excellent!!! Highly recommend”

Anna Mittra
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