Light Your Fire

Light Your Fire runs fireplace and outdoor living work from Hutto, Texas, with Wade overseeing the crew. The main address sits in Flint but they cover Tyler and Austin through two locations. Services include full fireplace installation, gas log setups, electric fireplaces, outdoor kitchens, fire pits, grills, and patio furniture. The showroom displays the full range so customers can see options for indoor heat or backyard setups before any work starts.

Homeowners bring them in for new builds that need multiple fireplaces at once, gas log installs rushed ahead of winter storms, remote fixes on units that shut down, and delivery plus setup of grills or furniture sets. Wade has driven out same day to check logs for older customers, Dylan walked folks through grill choices, Stuart matched units to lake house plans, and teams with Carissa and Dillon handled wood burning conversions. Crews often finish installs in under a week when weather threatens, swap damaged furniture pieces after the fact, and walk owners through startup without leaving mess behind.

Calls get answered fast enough to book same day repairs in many cases. Pricing draws comments for being fair on showroom items and install work. Service stays inside the Tyler and Austin zones with crews that arrive on schedule, explain controls on site, and keep areas clean during the job. Hours allow for quick responses on warranty items or part orders though some waits stretch when special pieces are needed from the manufacturer.

The Google rating sits at 4.1 though the count shows zero there. Reviewers note clean displays, staff who respect older customers, and installs that beat deadlines. A few mention slow part follow ups or extra trades needed for gas and roof work.

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“The atmosphere and employees were great. I had a lot of selection for fireplace logs. The delivery and installation were done on time. The only glitch is that we are still waiting on a part needed to get the logs working properly. I've called twice and was told it would be at least one more week.”

“Locally owned and great customer service! The store is very clean and has displays for any and all of your fireplace or patio needs, including furniture, grills, seasoning, and accessories!”

“⭐⭐⭐⭐⭐ “I couldn’t be happier with my new fireplace! Light Your Fire and staff exceeded all my expectations from start to finish. The team was professional, knowledgeable, and attentive to every detail. The installation process was seamless, and they made sure to keep my home clean throughout the project. They also took the time to explain how to operate and maintain the fireplace, which I really appreciated. The craftsmanship is outstanding, and the fireplace has completely transformed my living space. It’s both functional and beautiful—a true centerpiece for my home. If you’re looking for expert installation, exceptional service, and a company that truly cares about their customers, I highly recommend Light your fire. I’ll definitely be returning for any future projects!””

“On life's journey you have many opportunities to meet the best of us. I wanted to take a moment to tell you about an outstanding company and one such individual. Today is 1/23/2026, I have a grandmother in Tyler, Tx who realized she might need her gas logs to work with the incoming weather. I spoke with Wade this morning and asked if he had any availability knowing that very likely the answer would be no. Wade asked where she lived and he noted that he had a job close by and would be willing to stop by if their schedule allowed. Wade arrived and spoke to my grandmother at length while checking out the situation and performing the necessary service. He treated her with the utmost respect and kindness. Wade exemplifies the best qualities of us. He exemplifies the fruits of the Spirit. In Galatians 5:22-23, "But the fruit of the Spirit is love, joy, peace, longsuffering, gentleness, goodness, faith, Meekness, temperance: against such there is no law." Give Wade and company at Light Your Fire the opportunity!”

“Responded quickly to my call and set up wireless fireplace remotes for existing unit, quick and professional fireplace repair service!”

“What an excellent shopping experience at Light Your Fire. Our sales person, (Dylan) was polite & professional. He cared more that we got the grill we needed than the cost. We found him very knowledgeable & helpful. Then we had the grill delivered & installed. Again we had two gentlemen showing up that were super. Took time to show us hands on the grills operation & start up. I give Light Your Fire five stars ⭐️ ⭐️⭐️⭐️⭐️”

“I'm very impressed with Light Your Fire! Their showroom is massive and their prices are great. They even made sure that our gas logs were installed before a large forecasted winter storm hit. Everyone at the store, on the phone and during installation were super friendly and easy to work with. I would recommend them for all your hearth and patio needs.”

“Our experience was good for a new build. I wanted a specific gas fireplace and for the electric fireplace they recommended one. A representative came out today to put the fireplaces in operation and did a good job, didn’t make a mess, and explained things adequately. There was no propane conversion kit but it may have been the builders fault in losing it or an error on their part. In any event they will be back in a couple weeks. Sufficient for my purposes. There are some bad reviews but our experience has been otherwise.”

“We purchased outdoor furniture from Light Your Fire in June. When it arrived, a few pieces were damaged from shipment from the manufacturer. They still put them together and brought them out to let us enjoy over July 4th, and then swapped out when the replacement pieces came in later. Wade and his staff are always curteous and respectful and go the extra mile to please their customers! We are really enjoying our comfortable patio furniture and have gotten a lot of complements!”

“We built a lake house recently and needed 3 fireplaces. One that we ordered was a special order and we were worried about turn around time but they got it in quicker than we were ready for it. They made this process stress-free for us from beginning to end. Our salesman Stuart was very knowledgeable and was able to fit our needs perfectly. The guys that installed our fireplaces were friendly, fast, and left the area clean. We would highly recommend them to anyone looking to get a fireplace or gas logs.”

“Moved into my new home in 2022. One month later I had issues with fireplace shutting off. Remote locked and informed me to call dealer for service. LMT states it is a gas line pipe issue and that I need to contact a plumber to fix. Plumber finally inspected and noticed it is an issue with the electrical and the remote not pairing properly. Not much luck with local Austin store.”

“Run away. They don't have qualified installers . They charge for installation but you will have to hire plumbers to attach gas hoses. And, you will have to hire roofers to clean up their chimney installation mess on your roof. They left me with incomplete installation and took money from me that I paid for the gas logs. Don't trust a word they say. They still owe outstanding balance. They Promised me it was mailed out on November 29. Still waiting. Mail isn't that slow so I doubt they paid.”

“We have a old fireplace that was manufactured in 1991. We were needing liner panels. We wanted BR36 panel and they stated they were ordering it for us. We kept calling for status and they said they were ordering it. The last call we made to them, they didn't even place an order for our part. We just had to go with the universal panels. We told them that all panels were the same size but they kept telling me and my mom saying they wasn't. I made measurements and looked up the model of our fireplace and they were all the same size. We were told we were wrong several times and made us feel like they were calling us lairs. So, if you are trying to buy for an older fireplace unit, expect issues like these. I can say they have the cheapest panels around locally. So, beware of how they do business. They also never call you back. You always have to call them even thought they stated they would call use to keep us informed. Took several months to even get my mothers fireplace fixed.”

“Carissa and Dillon have been EXTREMELY helpful to my husband and i as we convert our fireplace to wood burning. They have been quick to answer our calls and walk us through the process. I highly recommend Light Your Fire to anyone who needs fireplace help!”

“Unfortunately, I had to give one star. I posted an earlier review on Yelp and wanted to be fair so I am also posting one on Google. My husband and I have tried to be patient with these people but they have no idea what customer service is. We have visited this shop, made multiple calls and nothing seems to affect their attitude. It seems that this is their busy season (go figure!) and they can't quite get around to returning phone calls. We noticed when they installed our fireplace in October that there was some shoddy workmanship but we thought maybe it was an oversight. They finally got someone back out here to correct it. We have completed our home and are having problems with smoke whenever we try to use the fireplace. This smoke hurts your eyes and is like in being in a smoke-filled bar in the by-gone days. We tried their suggestions with no improvement. Actually, it seems that it is getting worse. Now the smoke alarms in our new home go off when we try to build a fire. Since we couldn't get a return call, we had to drive all the way over to the shop to talk with someone. We were met by some guy who never introduced himself so I have no idea who he is or what his qu”

“We bought a outdoor griddle from them. It does not work correctly. I went to there show room and there display did not light either. The owner said we just use a lighter. It is under warranty! I want my money back. No refund. They are horrible. Sent repairman out. He said there was a problem with it. Fixed nothing left and sent us a bill for 150 service call. YOU DID NOT FIX IT.”

“Couldn't be happier with our new fireplace.”

“Poor customer service and will not return your phone call. They do not install or help you coordinate the installation. The most disturbing issue was the sales person was not knowledgeable about the operation of the fireplace insert I wanted to purchase. Their price was double for the same fireplace insert from other distributors. What kind of response would you receive from this business if you had a warranty issue?”

“I'm giving one star because their service man tried to help as much as possible. My mom lives in a condominium neighborhood built by Mezayek Building. She purchased the condominium brand new and specifically wanted one with a fireplace. We were given Light My Fire's name by the builder as the company to install the fireplace, so we contacted them. The fireplace was installed and has worked properly for probably 2 months of the 6 years my mom has lived in her condo. She is 85 years old and has had to call Light My Fire repeatedly over the fireplace. My husband and I have also contacted them. They've replaced almost every part of the fireplace but it still doesn't work. Their latest response is that the fireplace is old and needs to be replaced. They have continually told us that the faulty fireplace was the responsibility of the builder. If LMF installed the fireplace it seems it would be on them to make it right. At this point they no longer return our phone calls.”

“We enjoyed the visit with owner Wade And all our questions were answered. There was a 2 week wait period to install but they installed before 1 week was up. We are 100% pleased from the time we walked in until after the instillation. You won’t go wrong choosing Light Your Fire!”