The Plumbing Doctor

The Plumbing Doctor operates as a local plumbing outfit right in Abilene, Texas. They take on residential and commercial jobs across the city and nearby spots like Potosi and Merkel. Their work covers everything from basic fixes to full system repairs, and they keep crews ready around the clock for urgent calls. Homeowners in Abilene deal with hard water issues and older pipes that often need quick attention, so this crew focuses on those everyday breakdowns that hit without warning. They show up with the tools to handle leaks, drains, and water heater problems without dragging things out.

Their plumbers handle leaking hot water spigots in bathtubs by bringing the right parts on site and wrapping up the job fast. One customer had an elder gentleman arrive at five in the evening, sort out the drip in fifteen minutes, and keep the bill reasonable while staying clean and polite on the visit. Rick has become a steady name for repeat work over three years, showing up to keep systems running right. They also deal with running toilets that waste water and back up problems that need snaking or jetting to clear lines. The team moves on slab leaks and gas line checks when those come up in local homes.

Customers keep pointing to strong response speed when pipes fail or drains clog, which stands out in the feedback even when other parts of the job vary. Some reviews note polite and reliable fixes that hold up, while others mention rude exchanges that left people frustrated. Price comes across as fair in the positive cases, and quality shows in jobs that get done without extra trips. Communication drops in a few accounts where techs came across short. DIRT Score 2.95 from 13 reviews on Finds.

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“I do not like to write a negative review, but I feel I must to help others who may be experiencing the problems we had. After reading the positive reviews, we contacted The Plumbing Doctor to help figure out why both toilets were running quite often. He came on July 26 and even though my husband stated he had already replaced the flapper, the representative said this had to be the problem and purchased a new flapper. He charged $145 for the service call and $20 for the flapper we did not need and ordered another flapper for the other toilet. The flapper was not the issue. We had to be the ones to always call and find out where the part was. My husband finally convinced the representative it was not the flapper, therefore the representative ordered another part (what part we do not know). After being told again the part was on back order, and the plumber thinking we might consider replacing both toilets (house is only 4 years old) because the plumber was unsure what the problem could be, we decided to take matters into our own hands. We contacted the water supply company which came out to make sure our water pressure was good. They suggested we replaced the float in each toilet. My husband went to Lowe's -- purchased two floats on Tuesday -- replaced both floats on Wednesday, and as of today (Friday- September 6) no more running toilets. Therefore if you have running toilets, replace the flapper---if that does not work---replace the float--and if still doesn't help, I suggest calling a different plumber. We received no service for the money we paid.”

“Made an appointment for 5pm Tuesday. He was there. All I had was a leaking hot water spigot in the bathtub. He had the part needed and within 15 minutes, no more leak. Awesome! Price was very reasonable. Elder gentleman, clean and polite.”

“I called this plumber, the man was very rude. Will never use this business for anything and recommend no one else does either. If you cant be polite, you shouldn't be in business! Don't let him ruin your day, call another plumber.”

“Our trusted go-to plumber for the past three years. Reliable and always does a wonderful job. Thank you Rick!”

“Great service. I love that fact that they do all that they can to make sure you're back up to using your house they way it should be used. Reliable and fast. Not there for hours at a time to do the smallest of jobs”