Willis Plumbing, Heating & Air Conditioning

Willis Plumbing, Heating & Air Conditioning runs as a plumbing crew based in Amarillo, Texas. They focus on fixing the drain and valve problems that hit local homes on a regular basis. The outfit takes calls for kitchen backups and appliance hookups that stop working because of old lines or buildup common in the area. Homeowners here deal with hard water that gums up sinks and dishwashers, and this crew steps in to clear those stops without extra steps. They keep operations simple and tied to the hours they actually hold rather than promising round the clock help.

They clear backed up kitchen sinks and handle clogs that hit both the sink and dishwasher drain at the same time. One call on a Tuesday led to a Thursday visit that sorted the sink issue with the office staff setting the slot in advance. Bob and Henry rolled out to fix a water valve that blocked a dishwasher install after another outfit quoted high on the same problem and left it undone. The crew sticks to eight to five Monday through Friday and tries to reach most jobs the same day or the next when possible, which keeps routine work moving without long waits in between.

Customers rate the work quality and fair pricing at the top level across jobs. Reviews point to technicians who know the fixes, show up ready, and finish without adding costs for repeat trips or unneeded parts. Response times on weekday calls come through strong along with straight talk on what broke and how it got fixed. Limits on late Friday or weekend availability show up in feedback but do not change the steady results on getting repairs done right. DIRT Score 4.23 from 31 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Called Willis about a backed up kitchen sink which the lady who answered the phone was lovely and helpful. Took my information a said she’d call back with availability. I called on Tuesday and they were able to come fix my problem on Thursday. Showing up they were super knowledgeable and efficient and had my problem fixed in 20 minutes at an extremely reasonable rate. Will definitely be calling Willis for any future plumbing fixes.”

“According to Google search Willis offered 24-hour service. This is not exactly true. Tried to call late Friday afternoon but before 5 p.m. and was told they could not come out until the following Monday. We have a clogged kitchen drain and dishwasher drain and are from out-of-town trying to take care of our elderly father. Did not want to go 3 days without use of kitchen. 24 hour service is a fallacy.”

“This is our old address and we can’t get google to change to our new address. We aren’t open 24 hours. We are only open 8-5 Monday-Friday. We try our best to get out the day customers call or the next day but calling near 5 on a Friday, Monday would be the best we could do.”

“Bob and Henry from Willis Plumbing fixed our water valve issue quickly! I was to be getting a dishwasher uninstalled and installed from the service man from Best Buy. He said he couldn’t install the new dishwasher because of a valve issue. He quoted me $250. I declined. Than he said he could do it for $200. I declined and said I would use my local plumber. I believe he was in from Dallas delivering and installing for Best Buy. The price from Willis Plumbing was $150 which was fair and exactly as quoted. They even fixed a leaky valve in my shower which wasn’t included in the quote. I'm so glad I chose them as I used them once before. I would highly recommend their services to anyone in need of a reliable plumber!"”

“Reliable, honest, fair pricing, quick response! Definitely plumbers we trust!”