Benjamin Franklin Plumbing
Plumber · Malvern, AR
Service Areas
DIRT Score Breakdown
27 reviewsView on Google →
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What Customers Say
“During a particularly rainy weekend we had a septic overflow which caused a blockage and needed an emergency plumber fast. Dispatch got us scheduled quickly and the serviceman came even sooner than expected. Nathan Lamb proved to be very professional and knowledgeable, pinpointing the problem and solving it rapidly, at a fair price. He also gave practical advice and recommendations on septic tank service. Our experience with plumbers in the past hasn’t been great, but we would not hesitate to call Benjamin Franklin Plumbing again. Keep up the good work!”
“Nathan and Chris did an excellent job in installing our kitchen faucet. They were here promptly on time, were very professional and helpful in explaining what they were going to do, got the job done in a timely fashion. Work was done very neatly. Made sure that we were happy with the finished project. Would definitely use them in the future for any other plumbing jobs.”
“Casey Wilson came in and updated my kitchen and bathroom faucets today, he also fixed my outside spicots. Really nice guy,very respectful and friendly. After the work he did clean up any mess. I would recommend Casey and Benjamin Franklin Plumbing to anyone.”
“I was having trouble with hot water heater lines, no hot water cycling. After being there in his sleevless shirt for about 2 minutes he told me he would have to change out all the plumbing that went to and from the hot water heater. The price would be $900. I told him I couldn't do that right now because I just bought anew hwh and had to get an electrician to wire it. He did tell me that two of my water supply lines needed to be swapped. He labeled the hot and cold inlets and outlets. After he left I spent two hours swapping the lines. Discovered by touching the lines and discovering the water to one toilet and a faucet, were receiving hot water. I called their office and they said there was nothing they could do about it and the $49.00 dispatch fee can't be refunded. He made my job twice”
“Love Benjamin Franklin Plumbing! They are always prompt and professional. Nathan came today and stayed with my problem until he was sure it was under control. Couldn't ask for a nicer guy! Just like everyone that's ever come to my home from Ben J Plumbing, he was super polite, personable, and efficient. You just can't go wrong with this company.”
“They are expensive. Don’t get me wrong. But service and knowledge that these techs have definitely stick out. If you want something done right, hire them!”
“We had a leak near our water meter. I called at about noon and they had a team out by 4pm the same day. The team, led by Nick, was professional and quickly diagnosed our problem. The estimate was fair and they were able to make the repairs immediately. We discussed other concerns we had with the time it takes to get hot water to our master bath. They looked at our system and provided a quote for improvements that would increase our hot water availability. We scheduled them to come out in a few days to install the new equipment. I would definitely recommend Ben Franklin Plumbing.”
“Benjamin Franklin is professional, prompt, and courteous! They really come in handy for my old house needs. Tommy was my last plumber and he was kind, efficient, and communicative. I definitely recommend Benjamin Franklin Plumbing!!”
“Josh and Corbin came out today to replace a bathroom faucet and one outside the house. I was so impressed with these guys- very friendly, professional and conscientious. Would recommend them and Benjamin Franklin to everybody I know!”
“Justin came and found where the leak was under the house really quick. He was so fast. I left to go get breakfast at McDonald's and by the time I came back he was already done. He was very fair with prices. Much cheaper than I expected. And he even left after care recommendations to prevent mold. I will definitely be using them again if I need to.”
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