Arlington Plumbing Surgeon

Arlington Plumbing Surgeon operates as a local plumbing outfit right in Arlington, Texas, where master plumber William Sides brings over forty years of hands-on experience to residential jobs across Arlington, Grand Prairie, Mansfield, and Fort Worth. Sides founded the company to handle everyday water and pipe issues for homeowners, focusing on practical fixes rather than big commercial work these days. They keep regular hours from eight in the morning until six at night during the week and answer calls or texts directly so folks can reach a pro without layers of office staff. The crew shows up with tools like a camera snake to locate clogs from roots or debris and tackles both inside and outside plumbing problems that come up in Texas homes.

They take on slab leak repairs, water heater installs and fixes, pipe replacements, gas line work, and shutoff valve setups for easy access during emergencies. Homeowners call them for running toilets, dripping faucets in kitchens or bathrooms, garbage disposal troubles, washing machine hookups, and sprinkler line fixes. During Snowmageddon, Willie responded to calls about frozen slab leak reroutes and explained how the piping could handle expansion once it thawed, saving one customer extra worry. William also handled a slab leak repair quickly for another household that had used him before on various jobs, getting the water stopped and the system back in order without dragging things out.

Customers who give high marks point to fast response times on slab leaks and solid advice that prevents repeat issues, along with reliable quality on pipe work that holds up after the fact. Reviews mention William showing up prepared and finishing jobs like frozen pipe checks without unnecessary delays, which keeps costs reasonable for repeat clients. Communication stands out when he takes the time to explain options over the phone or on site. At the same time, some interactions have led to lower marks on how calls get handled. DIRT Score 2.86 from 18 reviews on Finds.

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“I would not recommend this company, He was very rude... I called and he was very short with me when I was explaining to him what was going on with my pipe. He proceeded to say the weather was horrible and he's not driving his vehicle out everybody wants to sue a plumber. Anyway so I asked what should I do he said to just shut off my water. I explained to him that that's not what I believe it is it would be running really hard and it's just a little puddle like if you spilled a glass of water. He continued being very rude to me literally telling me that I'm stupid. He was just completely rude and unprofessional. So I hung up and called someone else. That plumber came right away assessed this situation and told me it was just condensation we cleaned it up the little amount of water and he told me to keep an eye on it. It did not happen again. So what I'm saying is if I would have allowed this company Arlington Plumbing surgeon come and turn off my water because he did not want to be bothered by doing it right away for assessing the situation, which is crazy because he would have been here to shut off my water anyway. All I have to say is thank God I didn't hire him he would have done more damage to my house than necessary. Plus treat me completely rude telling me I'm stupid. I'm very happy that I did not hire him he would have came and shut off my water and my pipes would have broken because of that. Shame on him”

“Called Willie back during Snowmageddon. We had a slab leak repaired by someone else and were concerned when the piping froze. He advised us that the piping that was used to reroute could expand many times due to freezing and should be fine once it thawed out. He was right. It was nice that he called back so quickly when we could not get any other plumbers to even return our calls, even the one who did the original slab leak repair. Willie didn't even charge us then. So when we had a leak around a toilet, he was the 1st one we called. He reset the toilet and did it RIGHT. Not like the "handyman" who did it the first time. He stuck to his estimated price as well. Within in a day or so, we had to replace our refrigerator and the water supply faucet developed a leak (it was over 40 yrs old). He not only replaced the faucet but discovered damage to the piping from when the house was built. He replaced that section of pipe and still stuck to the price quoted. Willie is now our "go-to" plumber!”

“I would not recommend this company to anyone!!! I was just calling to get an estimate for a pressure test and he pretty much told me he would not get I. A bidding war. I wasn't asking him to bid for anything. I just wanted and estimate. He was so rude and basically hung up on me. I called him back and let him know I have never been treated like that ever by a company. At that point I let him know I was disabled and was just trying to find a price we could afford. My husband is the only one working and money is more than tight. I would not use this company. If they can be rude to someone who.was trying to be a customer imagine what might happen to those who are. Stay far away from this company!!”

“William did a great job repairing our slab leak. He was quick to respond and was able to get our leak fixed. We have used William in the past for various repairs and we are always pleased with his work. We would highly recommend William for any plumbing needs.”

“,Dena Rietsma failed to mention she'd known me for 30 years,been her plumber since owning her home 15 years+,She contacted me before 6amin the morning saying she had water on her garage floor,during the ice storm,she was hysterical because I wasn't getting my truck out,but offered to drive my jeep to her house,and shut her water off,I blocked her from my phone,social media,I consider her review to be slanderous,and should be removed”