Whitetail Plumbing L.L.C.

Whitetail Plumbing L.L.C. runs as a local plumbing business right in Athens, Texas. Founded by Casey Littrell and Jake Skender, both master plumbers with twenty five years combined experience between them, the outfit handles all sorts of residential plumbing tasks. They serve Athens along with nearby places such as Tyler, Chandler, and Frankston. Their years in the field mean they know the common problems that come up with plumbing in east Texas homes, from pipe issues due to the clay soil to setups in newer constructions around the lakes area. They keep the focus on getting the job done right the first time without unnecessary delays.

Whitetail Plumbing handles new construction plumbing for homes starting from the ground up, remodeling jobs that update kitchens and baths, and repair work on things like clogged drains and dead water heaters. In one case they snaked a drain under a trailer using a roto rooter with two men on site. In another they replaced a twenty seven year old water heater the same day it failed, bringing the new unit that afternoon and installing it with two technicians who worked quietly and efficiently. They also respond to calls for multiple repairs on the same property and make sure the work holds up over time. Customers note that they show up when promised and explain what needs doing before starting the fix.

Homeowners give them strong marks for work quality at eight out of ten along with nine out of ten for both response speed and communication. People mention the crew stays thorough on repairs, shows up quick when a water heater quits or a drain backs up, and keeps things respectful without overcomplicating the process. Even on jobs that run into unexpected snags the team explains options clearly and finishes without dragging things out. DIRT Score 4.21 from 36 reviews on Finds.

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“We have had multiple repairs and jobs done by Whitetail Plumbing, I would never recommend anyone else for your plumbing needs! They are always thorough, quick to respond, respectful, and some of the most kind people you will meet!”

“My husband had called another Plumbing Company we had used in the past, the guy did come and give hubby an estimate. Then hubby requested a call back from him, and never got. Well, I got another recommendation, which was Whitetail. I called them, a nice lady answered, I told her, I needed two, (I thought 50 gal) water heaters replaced. She had me measure them, gave a date and time they would be at my home to be installed. Asked me to clear area that water heaters were to be installed. That was it. I told my husband, he said, he wanted 40 gal., and did I get a price? I had a schedule for my water system being cleaned and changed out and the new water heaters installed the next day and I didn't want to change the schedule. I called Whitetail the day before installation, she said yes, I have you scheduled between 8:00 am and 8:30 am. Sure enough 2 YOUNG men, I am a senior showed up right on time. They went right to work, did an AWESOME job, looks better than it did before, very Professional, excellent clean up. They were very nice, sorry I didn't get their names. The one young man figured up our bill : The tanks were 40gal as my husband wanted and the bill was a little less than the estimate that was given to my hubby by other company. Thank You Whitetail Plumbing, Excellent.”

“1 hour total to snake underneath my trailer with a roto rooter. 2 men on job 1 man could do. Total with tax $809. EXPECTED $200 to $250 per hour labor and use of rooter. Not $750 per hour. Would avoid them.”

“We have used them in the past to snake a drain and they did an excellent job. So when our 27 yr old water heater died today, we called Whitetail. They brought a new water heater this afternoon. The 2 young men that installed it did a great job! They quietly worked quickly and efficiently. And they were so polite and courteous. They cleaned up after themselves too! The price was very reasonable. I would highly recommend them. My husband is a home inspector and often refers his clients to Whitetail. Job well guys!”

“Whitetail is the finest plumbing company I’ve ever used. They are professional, courteous, and just plain out a good group of people they do excellent work they don’t upcharge you and you get what you pay for I would recommend them to my grandmother!!”