Abm Industries Group Llc

Abm Industries Group Llc works as a plumber serving customers in Austin, Texas. The company takes on plumbing jobs for residential and commercial properties in the area. Austin weather with its hot summers and occasional freezes puts a lot of stress on pipes and water systems, leading to common calls for repairs and maintenance. Staff members including Jose have been part of their operations, though reviews mention encounters in settings like hospitals where parking disputes arose. Homeowners face issues with older infrastructure in many neighborhoods that require prompt attention from plumbers to avoid bigger problems down the line.

The company handles service calls that include fixing leaks and other water issues but reviews describe specific problems during jobs such as accusations over unmarked parking spots by technician Jose at a hospital site. One customer waited on a promised check since May 6 only to receive repeated runarounds without resolution after nearly a month. Others reported feeling used after several weeks on a project and noted management handling that left them dealing with unprofessional conduct from the start. These accounts point to how the work gets carried out on site and in follow up with clients across Austin properties.

Customers consistently flag problems with communication when issues come up along with slow responses on payments and unprofessional conduct from staff and management alike that drags down the overall experience. Speed of resolution suffers in these cases while quality of interactions and price fairness draw complaints when the process turns difficult. This pattern across multiple reviews explains the current standing. DIRT Score 3.29 from 49 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I’m shocked how this employee Jose at the hospital treated and spoke to me. He accused me of parking in a handicap spot that was not marked at all. I disagreed but said I would move. This guy should not be working at this hospital. I called the hospital to file a complaint and requested a follow up. I have full video of his horrible treatment!”

“Worst Services I could ever imagine myself getting involved with professional wise there was nothing professional about it when it's all said and done. I was there for 4 weeks and managed to go from great in their eyes to being used really bad on top of seeing other African American individuals either quit or get told never to return back seemed unreal til the games began to get laid on me and other people's work load as well as the supervisor and her mouth when it came to communication with me vs the others I'm so tired of the low budget companies playing out to be so highly credited and getting contracts through big name schools and properties such as UT but they don't Take care of UT, They Despise UT (let THEM tell it) and it seems they are all thieves and love stealing anything they can get their fingers on including memorabilia items to food for UT coaches and Athletes. It's pathetic and so unfortunate that I was just let go on Wednesday and it's left me without a job. A feeling I'm never used to because I love Cleaning Businesses but I'll never in life vouch for ABM building value. They don't vouch for greatness, they vouch for stealing, making people work for 3 months without paying them while sitting back lying to these people while they've already spent these workers pay checks, paying new black folks in cash and not a check like they're supposed to, I couldn't even tell if I was too ripped off because I was just given 2 hundred and something dollars. Bottom Line, the supervisor is disrespectful and not what the company thinks and as far as I know the company is right along with her. My opinion. My thoughts. Be Blessed everyone. Rethink it.”

“I've been waiting on a check since May 6 and been getting the run around. 27 days but had a check for the following week. And still haven't been paid. ABM don't deserve a star but you have to give them one so that I can post it”

“Worst company ever. Management is trash and very very very unprofessional!!! Don’t waste your money/time with this company.”

“Quit job due to horrible employee treatment, the company then withheld my final check (even though I had signed up for direct deposit) was told I had to come pick it up at a location 30 minutes away. Came in, they said the receptionist who had my check went to lunch at 12 and wouldn’t be back until 2. When she finally came back after me waiting hours I was noticed they mailed my check the day before. Absolute horrible company”