
Brayden's Plumbing
Plumber · Austin, TX
About
Brayden's Plumbing handles plumbing calls in Austin, Texas. The crew takes on water heater swaps, drain backups, sewer line work, water supply repairs, valve replacements, and fixture installs. Reviewers mention techs such as Chris, Axel, Eddie, and Jonathan showing up to locate leaks, clear clogs, and finish the fixes on site. The company stays open every day and every hour, so calls come in at any time without waiting for regular business hours.
Homeowners describe Saturday afternoon water heater failures, Monday night supply line bursts near toilets, and kitchen sink leaks that soak cabinets. Eddie returned calls on weekends when other outfits did not, then sent Chris early the next morning to clear a drain backup. Jonathan reached a slab leak under concrete with the right tools and finished the repair without delay. Chris replaced garbage disposals, outdoor hose bibs, and tankless units, often arriving inside the scheduled window and leaving the area clean.
The outfit answers phones promptly and texts arrival updates. Reviewers note fair pricing with no added markup on parts, clear explanations of what needs fixing, and same-day or next-morning service in Austin. They adjust schedules around bigger emergencies yet still reach the original job. Crews work through full days on multiple repairs, call ahead, and keep the work area tidy.
The company carries a 4.9 rating from 207 reviews. Reviewers return to the same points of quick callbacks, reasonable costs, and dependable results from the listed technicians.
DIRT Score Breakdown
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What Customers Say
“My water heater had been giving me trouble, so when I noticed a van from Brayden's Plumbing on a Saturday afternoon, I decided to give them a call. Axel and Chris were very friendly, and even after being busy with another plumbing job all afternoon, they were still willing to come by and check the issue. They quickly figured out the problem, went to pick up the new water heater for me, and got it installed the same day. The price was fair, there was no extra markup on the unit, and the whole process was smooth and professional. They showed great work ethic, explained the work clearly, and made sure everything was running right before they left. I would highly recommend them to anyone needing plumbing service.”
“This is one of the most responsive and fair plumbing companies we have worked with. Their pricing is very reasonable, and the whole team is friendly, professional, and easy to talk to. They feel like a helpful neighbor who really knows plumbing and takes the time to do the job right. They have helped us with gas line repairs, general plumbing problems, and the installation of a new tankless water heater. Everything was explained clearly, the work was done efficiently, and the service always felt honest and dependable. Chris came out twice for us, and Eddie and Jonathan also helped on other visits. Every technician was courteous, skilled, and respectful of our home. In Austin, it is great to have a plumbing team you can count on for hot water needs, gas line work, and everyday plumbing repairs. We have had consistently great service each time, and we would gladly keep using them for any future plumbing work.”
“i can't recommend this plumbing service enough. I called them and two other plumbers on a Saturday about a drain back-up, and even though eddie and the crew were off, eddie called me back right away. The other plumbing companies said a tech would call and come out that same day, but that never happened. eddie understood that if one of the other plumbers cleared the clog first, I would probably go with them, but he still told me to call back if I needed help and he would get it handled on Monday. After no one else called or showed up, I left a message on Sunday evening. Early Monday morning, eddie called me back and had chris at my home in Austin before 9:00 a.m. chris fixed the plumbing issue quickly and professionally. He also took time to explain that it was not a major sewer problem, just a normal drain build-up from years of everyday use. That really helped put my mind at ease. Even with a busy schedule already lined up, he made sure my plumbing was working properly before he left. What stood out most was how respectful, honest, and helpful both eddie and chris were. It is hard to find dependable plumbers who do quality work, communicate clearly, and still treat customers with ”
“Our experience with this plumbing company was excellent from start to finish. The customer service was professional, friendly, and quick to respond. We needed a second opinion and estimate for an outdoor water line leak repair after getting a very high quote from another plumber. The office contacted me within an hour after I submitted the form online. Soon after, Jonathan called to learn more about the issue, and we set up a time for a visit. He arrived on schedule, located the leak fast, explained the repair clearly, and gave us a fair price. He was also able to complete the plumbing repair right away, which saved us a lot of money. We are very thankful for the honest service, fast leak detection, and quality work.”
“i called Brayden's Plumbing on a friday morning about installing a garbage disposal i had already purchased. Since it was the end of the week, i did not expect same-day plumbing service, but i was happy to get a service window for later that afternoon between 2 and 4. Around 1 pm, i received a text that chris was on the way, which was a great surprise because he arrived early. chris got to work right away, removed the old unit, hooked up the new disposal, checked the drain connections, and made sure everything was running smoothly with no leaks. While he worked, he was easy to talk to and took time to answer my questions about the sink plumbing and future kitchen updates. He was professional, friendly, and clearly knew his trade. The whole visit was smooth, efficient, and stress-free. It is hard to find a plumber who is both skilled and personable, but this experience really stood out. i would definitely call again for any other plumbing repairs, fixture installs, or future remodeling work in Austin.”
“We had a plumbing emergency on a Monday evening when a second-floor water supply line burst near the toilet before the shutoff valve. We had to turn off the main water line to the house and open the faucets to relieve the pressure. After a late-night call, the plumber responded right away, provided excellent customer service, and was very professional and easy to work with. The repair was handled quickly and the emergency plumbing pricing was very fair. They explained the issue clearly, fixed the line properly, and helped us feel at ease during a very stressful situation. I have this plumbing company saved in my phone for any future plumbing repairs and would gladly recommend them to family and friends in Austin.”
“We found a very slow plumbing leak downstairs, and my husband has been extra busy with work lately, so we needed a plumber to take care of it. I called after seeing strong reviews, and the lady on the phone was polite, helpful, and asked the right questions to figure out that it was not an emergency. Even though they had a full schedule, she was able to book us within a few days, which worked out well. Chris arrived a little early and got right to checking the leak. He was friendly, experienced, and explained clearly what plumbing repair would be needed. I needed to go over the scope of work and cost with my husband before moving ahead with the bigger repair, and Chris was very understanding about that. Before leaving, he asked if there was anything else that needed attention, so I mentioned that our kitchen faucet had been dripping for a long time. He handled that faucet repair right away, and the price was fair and reasonable. It was a big help to get that fixed on the same visit. We have already scheduled the remaining plumbing work, and the office staff was again courteous, organized, and easy to work with. They got us on the schedule quickly, and the whole process felt smooth ”
“Axel and Chris were both excellent when we needed a leaking faucet fixed in my son’s bathroom and the shower head replaced in our primary bedroom. They were professional, easy to talk to, and clearly explained the plumbing issues and the best repair options. Their advice felt honest, and the whole service visit was handled very well. Jonathan was also very responsive when we called for plumbing service, and scheduling was quick and simple. The pricing felt fair for the amount of work completed and the time spent on the repairs. On another service call, Jonathan also did a great job replacing a faucet. They were able to come out the same day, which was a huge help. The work was clean, efficient, and done with care, and everything was working properly before they left. Overall, it was a great experience with fair pricing, strong communication, and dependable plumbing service. I would gladly use them again for future plumbing needs and highly recommend them.”
“I have trusted Brayden's Plumbing for years for plumbing work around my home, and the service has always been professional with excellent workmanship and a friendly attitude. Chris and Jonathan called before arriving and showed up early for my appointment to replace a water heater and take care of several faucet repairs. They were very respectful, removed their shoes each time they came inside, worked hard for more than two hours, and moved quickly between areas to get everything fixed the right way. They explained the repairs clearly, kept the work area clean, and left everything spotless when the job was done. Both were polite, easy to talk to, and had a great sense of humor, which made the whole plumbing service experience even better. I highly recommend them for water heater service, faucet repair, and general plumbing needs at a fair price.”
“We had a plumbing appointment that might have been moved because another home had a bigger emergency than our leaking faucets. They were able to adjust the schedule and still make it out, and we really appreciated that since we had to arrange daycare for our large dog who does not do well with strangers. Jonathan and Chris were knowledgeable, polite, and patient, and they explained the faucet repair process clearly. The work was finished on time, within the quoted price range, and everything was handled in a professional way. It is a big relief to have the leaks fixed, and the whole service call felt smooth from start to finish. We will definitely use their plumbing services again for future repairs and maintenance. Job well done.”
“it was a real pleasure working with this plumbing company. i had several plumbing concerns and a few leaks in my older home, and after not getting help from others, a friend suggested i call. the phone was answered politely and efficiently, an appointment was set up quickly, and jonathan arrived on time ready to inspect everything, explain the needed repairs, and get the work done the right way. when a follow-up visit was needed, he came back promptly without any hassle. i later called again for another plumbing job and had another great experience. my old heating and plumbing issue no longer needs a bucket, i now have brand new shutoff valves on the main water line, and everything is working much better. it gave me real peace of mind knowing the leaks were fixed, the valves were updated, and the plumbing system was made safer and more reliable. i highly recommend this plumbing service for honest work, clear communication, and dependable repairs.”
“I had a tankless water heater installed at my house and the whole plumbing service was excellent from beginning to end. The crew was professional, on time, and easy to work with. They showed up with the right tools, got the job done smoothly, and made the installation process simple and stress-free. The new tankless unit has made a big difference in my home. It gives a steady, reliable supply of hot water and has helped improve overall efficiency. It also feels like a smart long-term upgrade for saving on energy use and reducing utility costs. What really stood out was the plumbers’ skill and attention to detail. They made sure every connection, valve, and line was installed correctly and checked that everything was working the way it should before leaving. They also took time to explain how the system works, what basic maintenance is needed, and how to get the best performance from it. Overall, I’m very happy with the plumbing work and would definitely recommend this service to anyone needing water heater installation or other plumbing help.”
“I woke up to a steady leak under my kitchen sink that turned into a real plumbing mess. When I checked it, the P-trap and one of the water supply lines were leaking badly, and the bottom of the cabinet was already soaked. I called for plumbing help feeling stressed because I could not tell if it was a simple worn washer, a bad compression fitting, or a bigger problem in the drain assembly. What stood out most was how quickly Chris arrived. He shut off the water, inspected the shutoff valves, checked the drain line, and found that the slip joint was failing and the corroded supply line needed to be replaced too. He explained the issue in clear, simple words, which helped a lot because I was already worried. He replaced the damaged plumbing parts, installed a new line, resealed the fittings, and tested everything for both water pressure and proper drainage before finishing up. Before the repair, water was pooling under the sink and a musty smell was starting to build up, so I was concerned about moisture damage and a costly repair. After the work was completed, the sink drained properly, the connections stayed completely dry, and the faucet pressure was back to normal. Chris also cle”
“Overall, it was a very positive experience with Brayden's Plumbing. the service technician was friendly and knowledgeable, and he answered my questions while doing the diagnostic on my plumbing issue. he clearly explained what repair was needed and walked me through the next steps in simple terms. i would recommend them and would gladly request chris again. Choosing a local plumbing company was important to me in case a plumbing emergency ever comes up in Austin, especially with how much wear hot weather can put on home systems and water lines. The technician did arrive a little late after dropping off an apprentice who had school that evening, which i thought was understandable and even nice to see someone helping people learn the trade. It was still not much past the quoted window, and he stayed professional and focused once he arrived. The only thing that could make the customer service even better would be a quick text update if there is a small delay, but overall the visit was helpful, informative, and handled well.”
“I live in Austin and was having a tough time finding a plumber to help with a fallen undermount sink. Eddie and Chris were very quick to respond and easy to work with. Eddie took care of the plumbing issues, including removing the garbage disposal, and also gave helpful referrals for getting the sink repaired. The whole process was explained clearly, the pricing was honest, and I really appreciated the professional service. I would definitely recommend them and would gladly use their plumbing service again.”
“After reading other reviews later, we were honestly surprised because our experience with Brayden's Plumbing was excellent from start to finish. From the first call and clear estimate to the follow-up call after the job to make sure everything was working right, the whole process felt professional and helpful. Chris handled extensive plumbing work for us, including fixture ordering, installation, and service on our water and drain systems. A few small issues came up during the project, but they were taken care of quickly and without hassle. Everyone we dealt with was friendly, respectful, and knowledgeable. We felt informed throughout the job, the workmanship was solid, and the pricing matched the quality of service. We would gladly use them again for future plumbing repairs, maintenance, and upgrades.”
“Brayden's Plumbing provided fast, professional emergency plumbing service when a pipe on our well water line burst late on a Friday night in Austin. By Saturday morning, the leak had turned into a major gush, and it looked like the damaged pipe was buried under a concrete slab, so it was hard to tell how bad it was. I called several plumbing and well service companies, but most either did not call back or said they were not equipped to break through concrete and handle that kind of repair. Then I reached out and got a quick call back from Jonathan. After I explained the situation, he said he had the right tools on the truck, including a chipping hammer, and could head over right away. He arrived in about 30 minutes, got to work immediately, opened a clean work area in the slab, located the broken pipe, picked up the needed parts, and came back to complete the repair in a very short time. I was extremely impressed with how efficiently everything was handled. What felt like a stressful emergency was turned into a smooth repair by someone who clearly knew plumbing, leak detection, pipe repair, and concrete access work. The communication was great from start to finish, and the follow-u”
“Wow, they did a great job at a very fair price. We had a boiler issue when the auto damper stopped working, which then affected the aquastat, but Chris understood the plumbing and heating problem right away. He quickly got the needed parts, handled the repair smoothly, and made sure everything was working perfectly again. The work was clean, thorough, and professional from start to finish. The pricing was much better than expected, and the whole service experience was fast, helpful, and reliable. We are really glad we chose this plumbing company for the repair.”
“We had a leaking shutoff valve on the outdoor hose bib, so we scheduled a plumbing service visit. Chris showed up on time, checked the faulty valve, and got right to work. He shut off the water, drained the lines, removed the old valve, and installed a more reliable ball valve on the pipe. After that, he tested everything carefully, turned the water back on, and made sure the system was working correctly with no leaks. We were very happy with the whole experience. Chris was professional, efficient, and had a strong work ethic. He explained the repair in simple terms and left the work area clean. It was a solid plumbing repair, and the new valve feels much more dependable. We also have a few other plumbing items around the house that need attention, and we plan to call again when we are ready.”
“We hired chris to replace two leaking outdoor hose bibs, and the whole plumbing repair went smoothly. To swap them out the right way, he had to open the wall in a couple of spots to reach the water lines. One of the pipe access points was behind the vanity in the master bathroom, so the drawers had to come out and part of the back panel was carefully opened. A few minutes later, chris walked out holding a ring he had found during the work. It turned out to be my diamond wedding band that had been missing for a long time, and i was beyond happy. chris is a skilled and knowledgeable plumber who explained the repair clearly, worked carefully inside our home, and did excellent work on the spigots and pipes. He was respectful, honest, and professional from start to finish. It meant a lot to see that kind of integrity during a home plumbing job. We also appreciated how clean he kept the work area and how efficiently he handled the wall access and fixture replacement. in Austin, it is great to have a dependable plumber who understands outdoor plumbing, water line repairs, and everyday household issues. we highly recommend chris for any plumbing service, and we would gladly call him again.”
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Brayden's Plumbing
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