Brett & Sons Plumbing LLC

Brett & Sons Plumbing LLC runs a plumbing operation out of Austin that covers both homes and commercial buildings. The company takes calls for drain and sewer work, water heater swaps, gas line repairs, backflow devices, and general fixes like leaks or clogged lines. Reviewers note the crew handles everything from simple clogs to bigger jobs such as pulling stuck cables from main lines or restoring gas service after leaks.

Customers describe calls about backed-up drains that Danny cleared after a fast arrival, sewer backups where the team removed an old snake without major digging, and hot water problems solved by fixing a circulator pump rather than replacing the whole unit. Other jobs include outdoor spigot repairs on weekends, garbage disposal fixes, new water heater installs during holidays, and pressure regulator work done on short notice. James handled one gas restoration that required multiple visits for code updates and testing.

The shop stays open every day with no cutoff times, and crews often reach homes the same day or within an hour on weekdays. Reviewers say prices stay fair for the work, communication moves quickly from the first call through scheduling, and the plumbers explain each step without pushing extra parts or full replacements. Service stays limited to the Austin area with crews showing up on time even for emergency weekend jobs.

The company carries a 4.9 rating from 78 reviews. Recurring comments cover crews that keep homes clean during work, give straight advice on repair options, and finish jobs without damage to floors or tiles.

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“WOW! i had an amazing experience with this plumbing company. I called early Friday afternoon about a backed-up drain, and the dispatcher let me know a technician would be at my home within the hour. That fast response really helped. When danny arrived, he was polite, respectful, and very professional. He quickly checked the drain line, found the clog, and got everything cleared out fast. It was obvious he knew his plumbing work and had the right tools to handle the blockage safely. He also took time to explain what may have caused the issue and gave me helpful tips for keeping my drains clean and flowing properly, especially with regular kitchen and bathroom use. The whole service call was smooth, efficient, and stress-free. I really appreciated the quick scheduling, clear communication, and quality drain cleaning service. i will definitely recommend this plumber to others, and i would gladly call again for any future plumbing needs.”

“After a sewer line backup at my home in Austin, another plumber left a drain snake stuck about 80 feet down in the main sewer line. I called a few plumbing companies, and most told me the snake would need to be located and cut out, which sounded very expensive. I was hoping to find a plumbing team with real drain and sewer experience who could handle the job without turning it into a major repair. The next morning I spoke with a local plumber who listened carefully as I explained the problem. He arrived with another technician, checked the situation, and said he felt confident they could pull the cable out of the main line. They got right to work and were able to remove the stuck snake, which was a huge relief. A few days later, they returned as recommended to clear out the roots and hydro jet the sewer pipe and main stack so everything could drain properly again. They kept me updated during both visits, explained what they were doing, and made sure I understood the next steps. Both plumbers were skilled, professional, and easy to work with. I’m very happy with the service and will definitely call them again for any future plumbing or drain cleaning needs.”

“We were having trouble with our hot water and were thinking about switching to a tankless unit, so we called Brett & Sons Plumbing LLC. A plumber came out, checked the whole system, and clearly explained the pros and cons of going tankless in simple terms. After a careful inspection, he found that the real issue was the circulator pump and repaired it quickly. He also let us know our current water heater system was still working well and said it made more sense to keep it for now instead of spending extra money on a full replacement. We really appreciated that honest advice, because many plumbing companies might have pushed for a new install. His integrity, knowledge, and quality repair work saved us thousands, and now we have reliable hot water and hot showers again. Great service, honest plumbing advice, and excellent work overall.”

“We called Brett & Sons Plumbing LLC years ago when we needed help with a leak under the house, and they quickly took care of it. Since then, they have been our go-to plumber for both big plumbing jobs and smaller repairs. They have helped with sewer clean out work, piping updates, and general plumbing service, and every visit has been handled with care and solid workmanship. Any negative review does not match our experience at all, because i have used them many times and also recommended them to friends, and they have all been very impressed. The service is reliable, honest, and professional, and the work is always explained in simple terms. In the texas heat, it is great to have a plumber you can count on for fast service and dependable results. i highly recommend them if you want someone who will do the right thing and provide quality plumbing work.”

“The plumbers did an excellent job. They showed up on time, found the leak quickly, and explained everything clearly in simple detail. From the first phone call, the whole process was easy and professional, and the appointment was scheduled promptly. The team was friendly, knowledgeable, and easy to work with, and they made me feel confident that the plumbing issue was being handled the right way. If you have a leak in your home in Austin, I would strongly recommend them. Great service, skilled work, and real peace of mind.”

“We’ve used Brett & Sons Plumbing LLC several times and have had consistently great service each visit. The plumbers were professional, honest, and easy to work with, and they always seemed to under-promise and over-deliver. On one visit, they repaired a pipe that two other plumbers claimed would require tearing up the mudroom tile, but the repair was completed perfectly without damaging a single tile. On another visit, they replaced our older outdoor hose bibs and our water heater. They clearly explained the plumbing repair versus replacement options, answered all of our questions with patience, and made the whole process simple to understand. Scheduling was smooth and easy, communication was quick, pricing was fair, and the overall service was excellent.”

“I had a problem with bubbling in my toilets, so I called Brett & Sons Plumbing LLC. The crew came out to my home, carefully checked the plumbing to find the cause, and explained each step in simple terms. After working through the tub drain and testing the system, they found that the main sewer line needed to be cleared through the toilet. They handled the sewer line snaking efficiently, got everything flowing properly again, and fully resolved the issue. They were friendly, professional, and patient with all of my questions. I also appreciated that the price was fair for the work done. It was a smooth service experience, and I would gladly call again for any future plumbing needs.”

“i called a plumbing company to get my building’s gas service restored after a leak was found in one of the apartments and the gas had been shut off as a safety step. james came out to inspect everything, explained the plumbing work that needed to be done, and gave me a clear idea of the timeline for materials and the full repair. Soon after, i received a detailed quote and the work was scheduled. This was a large and involved plumbing and gas line job. The crew returned several times to handle each step carefully, including the required inspection, removing old meters, adjusting the riser to meet current code, installing new meter bars, valves, and gas piping, and testing the system more than once to make sure there were no leaks. They also made the needed adjustments so everything would pass inspection and be approved for service restoration. The office team and field plumbers stayed in contact throughout the process, shared updates, answered questions, and made sure i understood what was happening at each stage. They were organized, skilled, and easy to work with. It was clear they knew gas line and plumbing code work well, and that gave me confidence from the start. After the re”

“I got a plumber’s number from a colleague after a lawn crew damaged an outdoor water spigot connected to the main water line on a Saturday morning, which left my family without water. I contacted several plumbers, but this was the only one who responded right away and was willing to handle the emergency call. He arrived on time, quickly assessed the plumbing issue, and repaired the broken spigot and water line with care and skill. He was professional, hardworking, and explained everything in simple terms. The quality of the repair was excellent, and the price was very fair for weekend emergency plumbing service. I work with plumbing repairs often, and it is rare to find this level of reliability, fast response, and honest service. I highly recommend this plumber for any water line, outdoor faucet, or emergency plumbing repair.”

“Very pleased with the plumbing service. The plumbers arrived on time and were very respectful of my home. Each time they went out to the truck, they took off their shoe covers, and when they came back inside, they put them on again. That kind of care really stood out to me because in the past I have had other workers track dirt and oil back into the house. Most importantly, they cleared my drain on the first visit and the price was fair. The whole job was handled smoothly, and the service felt professional from start to finish. The plumber was friendly, courteous, and easy to talk to, and his assistant was just as polite and professional. It is hard to find a plumbing team that pays attention to both the repair and keeping the work area clean, but they did both very well. I will definitely keep this plumbing company in my contacts for any future drain cleaning or plumbing needs.”

“We were buying a house that had a lot of plumbing problems that needed to be fixed before closing. The crew was able to come out on short notice and take care of everything. They spent two full days handling the work, including replacing a water heater, fixing three sinks, working on a shower, and drilling through thick concrete to complete the plumbing job. Everyone was professional, tidy, and polite the whole time. We plan to have them come back for a full master bathroom plumbing remodel after closing. They are at the top of my referral list for anyone who needs reliable plumbing service.”

“I needed to replace a backflow device after it did not pass inspection and also repair a small pinhole leak in the plumbing line. I called a few companies and chose Brett & Sons Plumbing LLC because the pricing felt fair and the reviews were strong. The plumbers arrived promptly, handled the work efficiently, and were easy to talk to throughout the visit. They were polite, professional, and even took time to clean up some of the dirt left on the floor before they wrapped up. After the main plumbing work was completed, we noticed a very slow drip near the water meter coupling by the backflow assembly. They explained that the coupling was part of the water meter setup and would likely need to be replaced by the water utility, but they still did not want to leave the issue unresolved. They went above and beyond by checking whether it could be fixed right away at no extra charge and made a solid temporary repair to help until the utility could handle the meter-side part. The coupling was in rough shape, so it was clear this was not caused by their work. In the end, the utility replaced the failed coupling, and the backflow device passed inspection. Overall, I had a very good experience”

“A plumbing company was sent by my home warranty provider to repair my water heater after it stopped working during the holiday weekend. I was a little concerned by some online reviews at first, but my experience was very good. They called quickly to set up the service visit, which was especially helpful since it can be hard to get a plumber out during a busy holiday time in Austin. The technician arrived on time, checked the unit, found the problem, and got my hot water running again without any trouble. He was courteous, professional, and easy to talk to, and the whole plumbing repair process felt smooth and efficient. I appreciated the fast response, clear communication, and dependable water heater service, and I would gladly use them again.”

“We sent a message on a Sunday because we urgently needed a new water heater. The next day, a plumber from Brett & Sons Plumbing LLC arrived right on time and gave us an estimate, which also included some other plumbing work we needed done around the house. All the work was completed as scheduled the following day, and everything was handled very professionally and smoothly. Later, we called again when we needed a pressure regulator valve installed in a hurry. The plumber fit us into the schedule quickly, arrived as promised, and finished the job efficiently. He even took before-and-after pictures to show us the difference. When removing the covering from an outdoor faucet, he discovered a rusted pipe that started leaking right away—but he fixed it on the spot. The price was even $100 less than what another company had quoted us. We really appreciate how friendly and knowledgeable the plumber was each time. He even gave us plenty of business cards to share with friends and family. Recently, we had two drains that were badly clogged. Once again, the plumber took care of everything quickly and made sure our plumbing was working perfectly. We are always impressed by the level of servic”

“After my old water heater finally gave out, I started searching online for someone to help with a replacement. I spent some time learning about the latest water heater options, then decided to call Brett & Sons Plumbing LLC. The person who answered the phone was really helpful, listened closely to my situation, and quickly set up a home visit for the following day. The technician arrived right on schedule, confirmed the appointment, and took a good look at my plumbing. He clearly explained all of my choices for a new water heater, answered my questions, and was upfront about pricing. After we agreed on the details, the work started the very next morning. Throughout the entire process, the plumber was professional, friendly, and explained each step so I always knew what was going on. He made sure everything was tidy and never rushed through any part of the job. It was obvious he takes real pride in his work and aims for perfect results. Based on my experience, I can see why he gets such great reviews. He was polite, knowledgeable, and made the whole process smooth and stress-free. I highly recommend anyone needing water heater replacement, plumbing maintenance, or just some advice t”

“Whenever I had a plumbing problem at home, I knew I could call Brett & Sons Plumbing LLC and get it taken care of. I often needed help with toilet clogs, and I usually got the reminder that disposable wipes really are not plumbing-safe. A few times it was even paper towels causing the backup, but the plumber was always patient, understanding, and willing to help. During a stressful time at home, that kind of dependable service meant a lot. They also installed a new garbage disposal for me and handled an unexpected wiring issue without making it a big deal. What I appreciated most was how helpful, professional, and easy to work with they were every visit. They really helped us out a lot and made tough plumbing situations much easier to manage.”

“after some not-so-great experiences with other plumbers, i decided to give a local plumbing company in austin a try. our old water heater was leaking and definitely needed a replacement. one of the team members gave me great information about switching to a navien tankless water heater, explaining the benefits and what would work best for our home. while i was still on the phone, another plumber from the company stopped by the office and offered to come check out our situation right away, which was super fast—only about a 10 minute wait. they quickly scheduled the installation and when the plumber arrived, he was very professional and answered all my questions. he replaced all the copper pipes and gas lines, and the work was really neat and tidy. you can really see the quality in the job they did. i highly recommend this plumbing team if you need help with water heater repairs or replacements in austin!”

“After discovering a major crack in our garbage disposal and a rusted, leaking P-trap under the kitchen sink, I knew I couldn't put off repairs any longer, even though we plan to remodel our kitchen soon. I reached out to Brett & Sons Plumbing LLC and was really pleased with how quickly they responded and scheduled the work. Their plumber came by to check things out and was back soon after to handle the repairs, which was great since a lot of other places were already booked up. The plumber understood that we only wanted to fix what was really necessary for now, since everything will be replaced during the remodel, and made sure the leak was taken care of so we didn't have to keep putting buckets under the sink. He also shared helpful suggestions for a more complete plumbing upgrade when we redo the kitchen, which I appreciated. I’ll definitely call again when it’s time for the full kitchen update!”

“The team provided fast, professional, and prompt plumbing service. Their prices were fair, and everyone I spoke with was friendly and respectful. From the moment I called the office, the staff made everything easy. One of their plumbers came out to check the leak, then another team member gave me a clear estimate. They quickly ordered the new hot water heater and installed it the next day. The plumber who did the installation worked efficiently and even cleaned up the area before leaving. He also shared helpful tips for keeping my new water heater in good shape. I highly recommend this plumbing crew for their excellent service and customer care. They did a great job diagnosing the problem and replacing my hot water heater.”

“i called for help with my water heater, and someone answered right away, even though it was a saturday. they were able to come out to my house the same day to check things out and give me an estimate. the plumber installed my new water heater quickly and made sure everything was running smoothly. they also found a way to get the job done within my budget and made sure i was completely happy with the results. on top of that, they helped adjust my existing plumbing fixtures so everything worked perfectly with the new system. it was a great experience working with the team, and i would definitely recommend them for any hot water heater or plumbing needs.”