Chase LLC

Chase LLC runs plumbing services out of Austin, Texas. They handle water heater repairs and replacements, drain and sewer line clearing, gas line fixes, water line installs for appliances, fixture changes like tub to shower conversions, and leak detection on main lines. Technicians named in reviews include Brantley, Thomas, Julian, Randall, and Malachi, who handle estimates, repairs, and follow-up visits on these jobs.

Customers describe Brantley testing electrical parts on a two-element water heater and swapping just the bad thermostat instead of replacing the tank. Thomas has reset leaking toilets in rentals, cleared the backed-up drains underneath, and dug up corroded gas line sections the next day after a water heater install. Julian has cleared kitchen drain blockages that flooded garages and guided sewer line lining jobs that avoided full replacement. Randall has shown options for shower safety features during upgrades, while Malachi has fixed water heaters and taught basic maintenance steps.

They keep hours every day from midnight to midnight and send crews out fast, with arrivals in thirty minutes to an hour on urgent calls or next-day slots after evening requests. Reviewers note upfront quotes that stay fixed even when jobs run long, plain explanations of repair choices, and crews that protect floors, send photos during work, and return at no extra charge if parts are missing. The area covers homes and rental units around Austin with teams that arrive with stocked trucks and accept electronic payments.

The company shows a 4.8 rating from 138 reviews. Recurring points cover honest quotes, clean job sites, fixes that avoid full replacements when possible, and steady communication through the process.

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“Another great plumbing upgrade experience with Chase LLC. I reached out for an estimate to change an old tub and shower setup into a walk-in shower, and Randall was very helpful in showing me simple options and explaining what could be done with the plumbing, shower layout, and safety features. Scheduling was quick, and Julian and Brantley handled the installation with care. They did a clean, professional job, kept the work area tidy, and made sure the new shower conversion was done the right way. I really like the built-in shower seat and the grab bars, since they make daily use much safer and more comfortable. The whole project was finished in one day, which made the process easy and stress free. The follow-up check was also thorough, and it was clear they cared about the quality of the work and customer satisfaction. I highly recommend them to anyone needing a tub-to-shower conversion or other bathroom plumbing improvements.”

“Had an issue with my hot water tank and thought I might need a whole new one. The plumbing company sent out Brantley, who listened carefully to the problems we’d been having with the hot water. He checked out the system, tested every electrical part on our two-element, two-thermostat water heater, and found the top thermostat was faulty. He swapped it out right away. Since the new thermostat had a different dial for temperature than the bottom one, Brantley asked if I wanted to match them for consistency and gave me a fair price for the extra work. Both thermostats were replaced and now the hot water tank works perfectly! I really appreciate that they fixed it instead of pushing for a full replacement, which saved us quite a bit of money. Later on, we needed to replace the hot water tank because of an insurance inspection, even though it was still running well from the previous repair. Brantley talked through our options, explaining the difference between tank and tankless water heaters, and made sure everything would be up to code. They got the new tank installed the very next day without any hassle. While they were here, we also had them replace a toilet and put in a new kitchen ”

“i had an urgent plumbing problem with a leaking toilet in a rental unit. it would not flush and the water had already soaked into the floor, and it was the only toilet in the apartment, so i needed a fast plumber right away. after calling several plumbing companies and hearing long wait times, i reached Chase LLC, and Brantley said they were busy but would try to open a spot the next afternoon. thomas arrived on time, checked the toilet, and got right to work. after he reset the toilet, we tested the flush and found a drain backup, but he handled that too without delay. he used solid plumbing knowledge, cleared the blockage, and made sure the toilet was working the way it should before leaving. the whole service call was smooth, professional, and very helpful. i was especially impressed that i did not need to call a second plumber for drain snaking or extra sewer line work. the price was very fair, the response was quick, and the overall plumbing service was excellent. really great job, very dependable, and i would highly recommend them for toilet repair, drain backup issues, and emergency plumbing work.”

“Brantley was so helpful, and the service from Chase Llc came at the right time. Our fridge water hookup needed plumbing work, so he installed a new water line for the ice maker and added a separate shutoff valve. We originally had a copper line, so the whole run had to be redone from the sink to the back of the fridge, about 15 feet. This kind of plumbing repair could have been stressful, but brantley had a calm way about him and made us feel at ease as soon as he started. the workmanship was excellent, the attention to detail was clear, and the new line and valve work perfectly. i really appreciated how clean and smooth the whole job was. it was a solid plumbing upgrade, and we are very happy with the result. 5 stars.”

“I contacted three plumbing companies for estimates on a gas line leak repair and a new water heater install. Thomas from Chase LLC arrived on time and gave me a fair, reasonable quote. What stood out most was his clear, no-nonsense way of finding the problem and explaining the repair options in simple terms. Thomas was professional, honest, and clearly knew his plumbing work. Unlike the other estimates I received, he took time to inspect the gas line, talk through the water heater installation, and recommend the best fix without any pressure. He handled the new water heater install smoothly and then returned the next day to dig up and replace the corroded section of gas line. He completed everything on schedule, kept the work area neat, and made sure the system was working properly before leaving. I also appreciated how easy he was to work with and how well he coordinated around my schedule. It meant a lot that he remembered helping my mother in the past, which made the whole experience feel even more personal. If you need dependable plumbing service in Austin for gas line repair, water heater work, or general pipe issues, I highly recommend him.”

“A plumbing team really came through for me. I spent time researching local plumbers, and from the first phone call I felt I was in good hands. They were able to send a technician to my home in Austin within about 30 minutes, which was a huge relief because hot water issues can throw off the whole day. Randall arrived promptly, checked the water heater, and quickly figured out the problem. He explained in simple terms that the warranty parts I had received were not the complete set needed for the repair. He also told me exactly what to say to the warranty company so I could request the correct plumbing parts without any confusion. That kind of honest guidance saved me a lot of time and stress. As soon as the parts came in, I called back and Randall returned to finish the water heater installation. He was professional, efficient, and clearly knew his trade. The work was done right, the area was left clean, and everything was up and running again without delay. What stood out most was the fast response, fair pricing, and the way they respected my time. They arrived early, worked quickly, and did not waste a minute. It is hard to find a plumber who is this dependable, skilled, and easy”

“I’ve relied on this plumbing company for many years, and they have always done a great job. Thomas is honest, polite, and dependable, and he arrives when scheduled. He knows plumbing inside and out and is ready to help with anything from drain cleaning to leak repair and fixture replacement. Over the years, Thomas has cleared and repaired my main drain line, replaced several plumbing fixtures, handled urgent pipe leaks after hours, installed a water heater, and shared helpful advice about the plumbing system in my home. He also took the time to explain the work in simple terms, kept the area clean, and made sure everything was working properly before leaving. The workmanship has always been top quality, and the service is professional and consistent. I strongly recommend this plumber to anyone needing reliable plumbing service, whether it’s routine maintenance, emergency repairs, or general household plumbing work.”

“I wish there was a 10-star option. We had a very stressful plumbing problem at our rental home in Austin while living out of state, and our property manager was not handling the leak the right way. The plumbing team came out with less than 24 hours notice, quickly found the source of the water leak, and explained other pipe and water line issues we needed to keep an eye on. Thomas kept in touch with us every few hours, gave clear updates, and sent detailed notes and photos of the plumbing damage and repair process. He also worked smoothly with the restoration team, which helped everything move along faster and with less stress. Their communication, leak detection, and overall service made a difficult situation much easier to manage from far away. Now we have real peace of mind knowing that if anything happens with our plumbing, drains, or water lines, we know exactly who to call. They treated our home with care, moved quickly, and were professional from start to finish. We are very grateful for the excellent service and would absolutely trust them again.”

“We had a clogged kitchen drain line that started backing up and overflowing into the garage, so we called for a plumber. Julian arrived promptly, was courteous, professional, and easy to talk to. He walked us through the plumbing repair options in simple terms and made sure we understood the best way to clear the drain safely. We felt confident in his recommendation, and it turned out to be the right choice. He did excellent work on the drain pipe, removed the blockage, and got the water flowing properly again with no more overflow in the garage. He also gave helpful advice on keeping the kitchen drain line running smoothly and on what plumbing maintenance steps to consider going forward. Overall, the service was honest, skilled, and efficient. If we need plumbing help again, we know exactly who to call. Highly recommend Julian for professional drain cleaning and plumbing service.”

“As a retired disabled construction worker with 30 years in the trade, I really appreciate finding a plumbing contractor who is professional, skilled, honest, and caring. My grandfather had a plumbing leak at his home from the main shutoff valve, and since I live about an hour away and can no longer handle this kind of repair myself, I searched online and called for help. My first contact was with the office, and the receptionist was friendly, helpful, and knowledgeable. She said a plumber would call me back soon, and that is exactly what happened. Julian set up a prompt appointment and even arrived early. Since my grandparents are elderly and were home alone in Austin, I was especially concerned, but he handled everything the right way. He called me before arriving and stayed in touch while he was there, which gave me a lot of peace of mind. The best part was that the main shutoff valve only needed a simple tightening, and he took care of it right away. He also fixed a running toilet upstairs, even though that was not the original reason for the service call. That kind of honest plumbing service is hard to find. The pricing was fair, the work was done efficiently, and the whole exp”

“After a water main line burst at my home on a weekend, I called several emergency plumbers and could not get anyone to come out right away. I finally reached Chase Llc late Sunday afternoon, and Brantley arrived within an hour. He worked carefully even as it got dark and finished the plumbing repair that same evening for a fair price. He also took the time to check all of my faucets and water flow to make sure no debris was left in the lines before leaving. In Austin, fast response and dependable plumbing service really matter, and this was exactly that. Brantley showed what real service should be. I could not rate the experience more highly and will call again for any future plumbing needs.”

“My old plumbing and water heating system suddenly started having problems, so I called late in the evening and was glad they fit me in for the next day. When the plumber arrived, they checked everything carefully, explained the likely causes in simple terms, and gave me a few repair and replacement options with clear pricing. Because they took the time to walk me through it all, I felt comfortable moving forward with a new system instead of guessing at a temporary fix. Thomas later came by to go over the best plumbing options for my home. He focused on practical solutions and solid value, which was a nice change from companies that try to upsell everything. I decided to have a new water heater installed, along with related plumbing updates, since the old unit was aging and likely to cause bigger problems soon. They also explained financing choices and helped make the process smooth so the work could be scheduled quickly. Before installation, they even brought over temporary solutions to help while I waited, which I really appreciated. Once everything was approved, they ordered what was needed and kept me updated. On install day, Malachi led the crew and did an excellent job with th”

“I recently had the pleasure of working with Brantley and Malachi from a plumbing company here in Austin. Brantley went the extra mile to check if my water heater was still under warranty, which helped me save on costs and really built my trust. Malachi showed up right on time, quickly figured out what was wrong with my water heater, and fixed it fast. He was also really patient, answering all my questions and even showing me how to do basic monthly maintenance on my water heater. Because of their excellent customer service, I’ll definitely be calling them again for any plumbing needs. On another occasion, I had a shower faucet leaking and called them right away. As always, they responded quickly and scheduled the repair without any hassle. Julian was the plumber who came out, and he did a fantastic job. He clearly explained what needed to be done and got the leak fixed in no time. I’m still very happy with their services—the whole crew does quality work! I also had Brantley and Julian come out to look at a leak coming from my upstairs toilet. They were able to find the problem fast and explained everything to me in simple terms. There’s still some more work to be done, but I feel c”

“We had a few plumbing jobs that needed to be done around our home, including installing a new bathtub fixture for our remodeled tub and shower. Chase LLC sent Julian out for the service, and he was friendly, professional, and very knowledgeable. He took the time to go over each plumbing repair clearly, explained the pricing up front, and answered our questions in simple terms. He also gave us a few good options that helped lower the overall cost without cutting corners on the work. One part needed for the tub fixture was not on hand during the first visit, so a follow-up appointment was scheduled, and the return trip was handled at no extra charge. The whole process was smooth, honest, and well organized. We were very pleased with the quality of the installation and the service overall, and we plan to use them again for future plumbing needs.”

“Good, reliable, and resourceful plumbers are all i need, and Chase LLC has been exactly that for me. Unlike many plumbing companies, they can send quotes by email or on paper, which makes planning a repair or upgrade much easier. Their pricing is often lower than others i checked, but the workmanship is still high quality, and that really stands out. Most of the time, they send a pair of workers like malachi and julian, so one can help, inspect, and confirm the work while the other keeps the job moving. Each team arrives with its own work truck, stocked with the right plumbing tools, parts, and materials, which helps the work get done without delays. They also accept electronic checks after the first visit, and that adds a lot of convenience. What i like most is how well the plumbers work together. If one team needs input, another team is ready to help, and they clearly share knowledge and practical plumbing experience with each other. That kind of teamwork gave me confidence during both large and small jobs. I had a major project involving hot and cold water pipe replacement, and they handled it the right way. The piping was replaced up to code, needed items were upgraded, shutoff”

“From start to finish, Chase LLC was fantastic. Other plumbing companies told us that my son's sewer line couldn't be fixed with a liner and had to be completely dug up and replaced for $20,000. But Chase LLC explained that they could use a liner—where a durable plastic liner is put inside the old pipe—and did the job for just $9,250. The city inspector said the liner (CIPP) was done really well. Julian in the office was very helpful and answered all my questions before and after the work. Brantley and Randall, the plumbers who came out to handle the lining, knew I wanted to see how things worked and showed me the process. They were both friendly, polite, and clearly knew what they were doing. Brantley made sure I understood that the video of the finished liner would be important if we ever sell the house, since older homes in the area often have clay pipes and related sewer issues. Compared to the big national plumbing services, the pricing here was much better, and the service felt personal and trustworthy. I highly recommend this team for anyone needing sewer or plumbing repairs done right.”

“i highly recommend this plumbing company. besides putting in a new water heater, i also needed new drain lines run under a concrete slab, which was a big plumbing job. after having trouble getting other plumbers to call me back, i was relieved to find this team and had a very good experience from start to finish. thomas in the office was clear and honest about the schedule for the estimate and the timeline for the work, and i really appreciated that straightforward communication. brantley came out for the estimate and stayed involved to make sure everything moved along the right way. julian and the crew worked very hard, stayed friendly, kept the area clean, and acted professionally the whole time. they completed the water heater and drain line work as promised, and the price was fair for the amount of slab and plumbing work involved. in austin, it is especially important to have dependable hot water and properly working drain lines, and this crew delivered exactly that. i would absolutely call them again for any future plumbing needs.”

“I’ve called Chase LLC several times for small plumbing repairs at my home. Recently, I had Thomas come by to handle a minor gas line leak. What I really value is that Thomas explains the expected price up front before the work starts, so I know what to expect. This visit ended up taking longer than first expected, but he still honored the original quote. That meant a lot to me. He also went above and beyond during the same service call by pointing out another plumbing issue and helping me find a simple, lower-cost solution for it. Thomas is friendly, honest, and easy to work with. From the first visit, I felt confident calling again because the service has always been reliable. As a repeat customer, I appreciate getting quality plumbing work at fair pricing, along with helpful advice on basic maintenance and small fixes I can safely do myself to save money.”

“When our building’s boiler stopped working, this plumbing and heating team was one of several contractors who came out to inspect the problem. They stood out right away because they carefully documented the old unit with photos on site, sent everything to their supplier, and followed up immediately to confirm the details were received so the replacement process could move fast. They quickly tracked down the right boiler and kept us informed at every step. Their quote was fair and competitive, and their communication was clear from the first assessment through the final installation. Before removing the old unit from the basement mechanical area, the crew protected the floors and nearby spaces, and they stayed clean and careful throughout the whole job. Randall, Malachi, and Julian were punctual, skilled, and easy to talk with. They answered our questions in simple terms about the boiler system, the plumbing connections, and what to expect with the new installation. The crew showed real professionalism and made a stressful situation much easier to manage. Even with scheduling challenges around the holiday season, they got the new system installed and the heat running again in a very”

“I called for help with a backed-up sewer and septic line, and the plumber showed up fast and checked everything carefully. They found the issue quickly, explained what was going on in simple terms, and had the line cleared within minutes. While they were there, they also fixed a leaky toilet, which was a big help. As a homeowner, I know plumbing problems can be stressful, especially when you need service right away. Instead of taking advantage of the situation, they were honest, fair, and professional from start to finish. The pricing was very reasonable, and the whole visit felt straightforward and trustworthy. It is hard to find a plumbing team with this kind of integrity, skill, and good customer service. They were knowledgeable, respectful of my home, and made the whole repair process easy. I would gladly recommend them to family and friends for sewer, drain, septic, and toilet repairs.”