Custom Plumbing Services Inc

Custom Plumbing Services Inc works as plumbers serving Austin and the surrounding spots out of Round Rock. They cover bathroom remodeling projects and put in tankless water heaters plus other water heater services for local houses. The team keeps things tight on leaks and gas lines too when those start acting up. Folks around here reach out because the plumbers know the area and get to the root of water problems fast without extra hassle. Their setup lets them handle calls from all over the Greater Austin region on a steady schedule without dragging jobs out.

Custom Plumbing Services sends crews out for jobs that include fixing busted pipes with backups, repairing gas lines, and swapping out pressure release valves on water heaters. John and his assistant Joseph once showed up, grabbed the needed parts, and finished the whole repair in about an hour. Barry Samsel led a team that sorted a gas line issue over a decade ago, and the same crew delivered solid results on later calls. Steve answers the phone quick, provides quotes right then, and can often send someone the same day. This approach lets them solve big plumbing messes like broken pipes without wasting time on delays.

Homeowners in Austin give high marks for the speed of response and the solid quality of the repairs every time. They note that prices stay reasonable and the communication from the first call through the job stays direct. Reviews point to crews fixing pipe backups and valves without extra delays, plus gas line work that holds up for years. The plumbers get credit for arriving prepared and wrapping things up clean. People mention how the team handles everything from small valve swaps to major pipe issues with the same care. The consistent results on these jobs keep Austin homeowners calling back. DIRT Score 4.34 from 50 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Custom plumbing responded to my service request within the given timeframe. John and his assistant, Joseph, analyzed and acquired the parts needed to complete the repair. They then quickly completed the repair. All of this was done within an hour after arriving on site. Thank you, Barry, and your Custom Plumbing crew.”

“Over 10 years ago I reached out to Custom Plumbing because they repaired a gas line iat my boss’ home. My boss raved about Barry Samsel and the work his crew did! It wasn’t long until I needed a plumbing repair and reached out to Barry and his team. My wife and I had the same great experience. It is rare to find someone wholly committed to their customer’s satisfaction. That’s why, after 10 years, we still depend on Barry and his team.at Custom Plumbing.”

“I saw their truck outside my neighbor's house this morning and asked the technician if he could give me some info about replacing a pressure release valve. He was super nice, gave me a card, and had me call the office. Steve answered right away, gave me a quote, and even offered to come out the same day! Turns out, the valve didn’t need to be replaced, just adjusted. They were honest, reasonably priced, and not out to take advantage. Super friendly and professional. I highly recommend them and would definitely use them again!”

“Plumbing Problem Solved Right! Huge Thumbs Up for Custom Plumbing Seriously impressed with the service I received from Custom Plumbing. When I had a pretty major issue, (backup with a pipe that was busted as well) they were on the scene promptly and tackled it like pros. What really stood out was how they investigated. Forget guesswork – these guys brought in the big guns, including some cool camera tech that let them see exactly what was happening in my pipes. It was like plumbing CSI! Because of this smart approach, they nailed the real cause of the issue without any fuss. If you want a plumbing company that's on the ball, uses the latest gadgets to diagnose problems accurately, and delivers top-notch service, this team is the real deal. I'm definitely keeping their number handy and wouldn't hesitate to recommend them to anyone.”

“Saw a leak on the side of our home and called Custom Plumbing (they did the plumbing at Construction 14 years ago- figured if David Weekly trusted them so will I). Spoke with Steve and he set up an appointment for me. Mike came over and located the source and fixed it same day! I’m grateful for their quick response and action. All is good in our world again! Highly recommend!”