Plumb & Order

Plumb & Order runs as a family-owned plumbing outfit based in Austin, Texas. They take on both residential and commercial jobs that cover repairs, drain and sewer cleaning, water heater work including tankless units, leak detection, and pipe fixes. Their licensed technicians also handle emergency calls for sewer line stoppages, burst hoses, and clogs across Austin and the surrounding areas. The company keeps regular weekday hours from eight in the morning until five in the evening and stays closed on weekends.

Customers report techs like Tony replacing pipe manifolds and fixing two breaks on a sewer line while keeping yards intact during the dig. Cole has sorted water heater roof cap clearance along with flex pipe issues at stoves, plus double sink faucet swaps and drain cleanouts alongside Ryan. Nate has handled leaking toilets and full water heater installs with thermal expanders, while Kirk helped bypass a water softener to avoid bigger fixture damage. Other jobs include P-trap repairs under sinks that avoided cabinet removal, pilot light restarts, and water supply valve replacements completed in under thirty minutes by Wyatt.

Reviewers note fast response times, with some emergencies met inside an hour and next-day slots available when needed. They mention clear updates on tech arrivals, upfront estimates that stay fair, and crews that finish on schedule without pressure tactics. Service stays limited to Austin and nearby spots, with work wrapping by five on weekdays.

The outfit carries a five-star Google rating from three hundred four reviews. Recurring comments focus on technicians showing up on time, explaining steps plainly, leaving spaces clean, and delivering work at reasonable cost.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Tony did a great job replacing a 6 pipe manifold that had to be moved. Service was timely and professional with no issues.”

“This was the fourth time I have used Plumb & Order, and every experience has been excellent. Technicians are on time, experienced, professional, friendly, and knowledgeable. I highly recommend Plumb & Order! -William”

“Cole was a phenomenal communicator and took care of our issues while on-site. He took a look at two areas that needed attention at the house (water heater roof cap clearance, and the flex pipe to the stove), and addressed them immediately. I appreciate his candor, and I felt like he actually cared about the home when we spoke. I appreciate the live updates on when the tech is in route to the property and all the communications that led up to the service appointment.”

“Plumb & Order was recommended by my neighbors and I had a great first experience! Their technicians were friendly and efficient, their price was very reasonable and they went above and beyond with their customer service. I will definitely use their services again!!”

“Cole and Ryan provided quick and excellent work for replacing our (2) double sink faucets and cleaning out (2) drains. Cole was my main contact throughout this process, he was professional and confident in his capability. They were on-time and completed the project in ~2 hours - nicely done y'all!”

“I recently had a major sewer line repair done—two breaks outside my home—and after getting four bids, I am incredibly glad I went with Plum & Order. Tony was the last plumber to evaluate the problem, and he immediately saw everything that needed to be done. I had not told him anything about the other quotes or methods other companies had offered. Yet, his price was significantly better, and his confidence and clarity put me at ease right away. The crew who did the digging were careful and respectful of my yard and new turf. Tony personally did the main plumbing work, with a competent assistant plumber Ryan. They worked smoothly together, and Tony explained every step to me without making it feel overwhelming. What was a big deal to me felt like a normal day’s work to him—in the best way. You can tell he genuinely enjoys what he does and takes pride in doing it well. Even after digging five feet down! the whole work site was orderly and when they were finished my landscaping looked exactly as it did before they started, including the artificial turf, just as Tony had promised. What started out as a stressful, expensive surprise turned into a really positive experience. I felt listen”

“Absolutely would recommend Plumb & Order. We had our (poorly installed) P-trap under our kitchen sink break apart yesterday and Plumb & Order was out first thing the next morning. Whereas another local plumber had told us we would have to rip out all our cabinets and countertops in order to be able to do the work, 🙄 surprise surprise that was actually not the case. The tech we worked with from Plumb & Order was super reasonable, identified the source of the problem, and was able to fix the P-Trap as it needed to be done super efficiently and at a super reasonable cost. Less than 24 hours later we have a fixed kitchen sink. Highly recommend these guys!!! 🙌☺️”

“Kirk sent someone out right away to help us with our water softener. Tony was on time, super friendly, very knowledgeable, and helped us bypass our water softener until we can get the part replaced. His help likely saved us thousands on new faucets and fixtures. Would highly recommend this company.”

“Water emergency & they showed up instantly. Like within an hour or so of my call. Full-disclosure: I know the owner, but trust me when I say he’s had his plumbers help me same day twice now, and today’s job was muddy and hot. I was able to leave for work & trust things would be fine. They are, thanks to Plumb & Order.”

“Quick service and friendly technician. Re-started our pilot light and sent a quote to replace water heaters.”

“Tony diagnosed problem with camera, they provided a fair estimate, Saul makes digging and filling in an art, Tony and assistants provided timely repairs. Thanks!”

“I got a good vibe when I called. Friendly folks who were able to get me an appointment the next day. Good communication on their arrival. Nate told us exactly what he was going to do to solve our toilet leading problem. He followed through and cleaned up his workspace. The price was fair. These are the key things I look for in a repair person, so I will be using in the future.”

“Great experience with Cole and his crew. They showed up right on time, quickly diagnosed the issue, and handled both the installation and repair work professionally. Everything was explained clearly and the work was done efficiently and correctly. Reliable, knowledgeable, and easy to work with. I would definitely recommend them and use them again. Thanks y'all”

“Recommended by neighbors and it didn't disappoint. Professional, timely, and fair and transparent cost. Great experience overall.”

“Plumb & Order is always friendly, timely, and efficient. We’ve had Tony out a few times, and it’s like seeing an old friend. Highly recommend Plumb & Order!”

“UPDATE: Nate & Ryan with Plumb & Order LLC are my heroes, today (March 20, 2026). 👏Wowzers, they did a phenomenal job and I'm officially wowed. Our new water heater and thermal expander is up to code. 👊 They were conscientious and extremely tidy with their work. They extended great respect to our space. Sooo happy, very pleased. Everything is perfectly appointed. Plus, Nate was here right at 8 am, and left at 1150 am. He honored my need to leave at noon for my 1 pm in Cedar Park. 🤪 Blown away by their work and the seamlessness with which they installed it. Highly recommend Plumb & Order. These fine humans are remarkable assets to your brand. I shall sing your praises to all my neighbors and on social media. Honestly, I could not have hoped for a better experience. They made me feel extremely valued as if to say, "We're so glad you found us and we are installing your water heater as if you are family." ------------------------------------------------------------------------------------------------------- WOWZERS. I feel like we hit the Water Heater Replacement lotto. Best price, and great reviews, and they came out the same day I called (March 19, 2026). Nate is a tremendous”

“Overall excellent experience. Easy communication, no pressure sales, prompt service, fair pricing. Our tech, Cole, was helpful and awesome. Very much recommend.”

“The best plumber company I used. All the people I talked to are honest and knowledgeable - Kirk, Cole, Tony, Meagan, thanks! Good communication- They gave all the information upfront, and price is very reasonable. Strong recommendation!”

“Nate was incredible. He was kind and knowledgeable. He fixed the problem right away”

“On a coworker's recommendation, I emailed Plumb & Order to replace the water supply valves and lines on a bathroom faucet. The old style was leak-prone and too difficult for me to connect to a new faucet I installed. It wasn't urgent, but I got an appointment for only two days later. Wyatt and another plumber arrived on time and were very courteous. In only 30 minutes the job was done (pictured). I paid a little under $300 for the parts and labor. I did not get other quotes, but I was happy with the price given the speed and quality of work. I will definitely contact Plumb & Order for my next plumbing needs.”